Tata Docomo — Wrong deduction of my money......

Address:Jaunpur, Uttar Pradesh

My mobile number is [protected] tonight I called a toll free number 58558 but I don't response. The amount of rupees 35 has been deducted from my balance and service has been activated but I don't want any type of services in my number . I called to customer care to deactivate the service and ask for refund then He hold the line for 7 to 8 minutes and disconnected the call . After it I was trying to call again then the customer care were busy .
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Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,

As per the discussion over the call on your number, we would like to inform you that your balance of Rs. 35/- due to activation of VAS service on your number. However, as a goodwill we have refunded you the amount of Rs. 35/- in your account with docket number: ABAL[protected] and the VAS service on your number as been also deactivated.

For further assistance you can also write a mail to us at [protected]@tatadocomo.com.

Thanks and regards,
Customer Care-Tata Docomo.

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