Comments
Dear Sir,
We thank you for showing interest in Idea Cellular. We request you to provide us your contact details and our representative will get in touch with you soon.
Thanks & Regards,
Customer Care, Idea Cellular
We thank you for showing interest in Idea Cellular. We request you to provide us your contact details and our representative will get in touch with you soon.
Thanks & Regards,
Customer Care, Idea Cellular
My no. [protected] .. Sir Maine 55 ka recharge karaaya tha mere mai offer tha..55-500mb...lakin sir mere account mai se 155rs balance kam ho gya..Maine company par call lagaayi tho unhone kha ki 55dhoke se likh gya hai..ab sir aap ye bataaeye mere balance kaise return honge.. Plz sir reply ...
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Dear Shubkumar,
We have received your complaint and we will ensure it is resolved soon.
Regards,
Customer Care
Tata Docomo
We have received your complaint and we will ensure it is resolved soon.
Regards,
Customer Care
Tata Docomo
Dear Customer,
As per your telecon with our customer service associate on 2nd Dec 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 2nd Dec 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
Dear Shubkumar,
We would like to inform you that upon checking thoroughly with our records your balance of Rs.32.90/- has been deducted as you have surfed multiple sites (3 sessions) at the same time on dated[protected] at 12:30PM as you have used 14663KB Data. However, being a loyal customer of Tata Docomo, an amount of Rs.32.90/- has been successfully credited to your account as a onetime goodwill gesture with the docket number ABAL[protected] on dated 02-DEC-2015 at 06:50PM. Kindly note that when data balance in the account is less and volume of the content browsed (size of the website) is more than the available data balance, hence for the data usage you will be charged from the main balance at 10P/10KB.
We would like to inform you that upon checking thoroughly with our records your balance of Rs.32.90/- has been deducted as you have surfed multiple sites (3 sessions) at the same time on dated[protected] at 12:30PM as you have used 14663KB Data. However, being a loyal customer of Tata Docomo, an amount of Rs.32.90/- has been successfully credited to your account as a onetime goodwill gesture with the docket number ABAL[protected] on dated 02-DEC-2015 at 06:50PM. Kindly note that when data balance in the account is less and volume of the content browsed (size of the website) is more than the available data balance, hence for the data usage you will be charged from the main balance at 10P/10KB.
Dear Shinems,
As you have still not shared your contact details, we assume that your issue is resolved. In case you have any further queries/issues, you can mail us at [protected]@tatadocomomarketing.com
Regards,
Customer care
Tata Docomo
As you have still not shared your contact details, we assume that your issue is resolved. In case you have any further queries/issues, you can mail us at [protected]@tatadocomomarketing.com
Regards,
Customer care
Tata Docomo
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Customer Care
Tata Docomo