Tata Indicom — Bad service and bad response

Address:Kolkata, West Bengal

I chanchala gupta actually I AM not able to send sms properly specially group sms and maximum
time failed even I talked to that particular no (example [protected] etc and so many no like this
) so personally gone to tata docomo customer care on 29th june 2014.and lodge complain but
still I suffering from this problem. So please guide me.it is very painful for me for
continuation 8yrs tata indicum connection I have to porting to another co. even I don’t want to
change and totally your bad service and bad response is responsible for lost your customer.
regds
CHANCHALA GUPTA
[protected]
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Comments

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO
Dear Mr. Gupta,

We regret for the inconvenience caused to you.

As per our discussion over call, please be informed that, we have registered the request on 16-JUL-2014 vide docket number PMRS[protected] and the same will be resolved . Please save your docket number in case of any requirement for reference.

For further assistance we request you to write a mail to [protected]@tatadocomo.com.

Thanks and regards,
Customer Care-Tata Docomo.
I also have the same problem when the tata indicom got shifted to tata docomo... Till today after several calls and email.. no one came to collect the document.. Just to add more to my wound my Internet is having issues... I am not able to connect to Internet from 11th July 2014 and I have raised a complain # 16135658.. But no one seems to be helping and using all abusive language and providing false information.. I have made close to 100 calls and waited more than days together.

They are still not sure why I am not able to connect, which is really bad.

Please help me.

You can reach me at [protected] or email me at amitabho.[protected]@gmail.com.

Looking for a response.

Regards
Amitabho Roy

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