Tata Indicom — Complain regarding no network from last 2 months | |||
Dear sir, I have tata indicom walky having number[protected], which is showing symbol of searching from last two months, due to which i m not able to call or nor reciving any call from last 2 months . the company is issuing /genrating bill continously for the phone set which is like waste box for me. i have not recived any call or not able to call from my walky so for which thing i wiil pay bill . i will not pay any bill for that period for which my phone is not working due to no network so it requested to u set right the subject cited complain & convey me that after attending the complaints . so i can use my phone i will only pay bill after set right of my complaint from the date which complaint is attended, so period for which my phone is not working i will not pay any bill look into matter or reply me if your company is not in position to attend the fault permanently so i can shift to any other company connection Was this information helpful? | |||
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Tata Indicom customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Dear Customer,
As per the telephonic conversation with our team, we are sorry for the inconvenience and we assure you that your problem is being addressed. In this regard, we would like to inform you that we have registered your complaint regarding walky handset with docket number[protected] and it is expected to be resolved soon. Please save your docket number, you’ll need it for any future correspondence. Further, we regret to inform you that we are unable to process the request for billing adjustment as usage is reflecting in the August month invoice.
Thanks and Regards,
Customer Care
Tata Docomo
As per the telephonic conversation with our team, we are sorry for the inconvenience and we assure you that your problem is being addressed. In this regard, we would like to inform you that we have registered your complaint regarding walky handset with docket number[protected] and it is expected to be resolved soon. Please save your docket number, you’ll need it for any future correspondence. Further, we regret to inform you that we are unable to process the request for billing adjustment as usage is reflecting in the August month invoice.
Thanks and Regards,
Customer Care
Tata Docomo
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+91 22 6667 1414
D 26, TTC Industrial Area, Sanpada, Turbhe, Navi Mumbai, Maharashtra, India - 400703
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We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.