[Resolved]  Tata Indicom — I am getting unauthorised flash messages

Address:Dehradun, Uttarakhand

I am getting unauthorised flash messages of MY-DIVE-IN-PLANET on my Tata Indicom(UP WEST) mobile no. [protected].These messages prompt me to download obscene wallpapers, ringtones etc.These messages are coming every few minutes on my CDMA mobile.I have been fed up of this.I have talked to the customer care representatives, but they do not have any solution for this.Please deactivate this unauthorised application on my mobile or I will end up using your services.
INDERJIT SINGH KOHLI
286/183, OLD DALANWALA
DEHRADUN'(UTTARAKHAND)-248001
mob. [protected]
res.[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Dear customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,

We tried to speak to you personally on your number [protected] to understand your concerns regarding the flash messages issue. However, we are unable to contact you, since your call was disconnected by you.

Hence, we request you to kindly check with service messages option from your handset message settings in this regards.

For any assistance mail us at [protected]@tatadocomo.com.

Thanks and Regards,
Customer Care
Tata Docomo.
I have tried every option in my phone, but there is no option of service messages in my CDMA phone.I am having Samsung B159 basic phone bought from Tata Indicom showroom.Please contact again or try to deactivate this service at your end.
INDERJIT SINGH KOHLI
mob. [protected]

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