Tata Indicom — My number not working in new sim

Address:

New Delhi, Delhi

Have sent below mail to CSD head Mr. TK Bala Kumar of TTL on 31st JAN...but seems like no one at TTL is bothered about customer and left all their customers on god's grace...


Dear Sir,

Good afternoon.

This mail is to bring your notice that I am suffering from very- very serious professional & personal issues as my number[protected]is not working since last 8 days.


I have requested for a number swap from my blackberry mobile to normal SIM card on 22nd JAN at Lajpat Nager COCO store but sincethen I am chasing different teams of Tata Indicom but seems like no one is putting any effort to solve the issue.


I have got some calls from customer care team yesterday and today but rather than solving my issue they are offering me alternate options of withdraw the number and get the money back on my account or switch to postpaid but I do not want any of these options.


I am really not happy with the efforts have been put in by customer care team to resolve my issue. And this clearly shows the lackadaisical attitude of customer care team on retention of customer or solving their concerns.


Requesting your kind attention to resolve this issue onpriority.

Thanks,
Saurabh Tamrakar
[protected]
PP: [protected]