[Resolved] Tata Indicom — Plan change | |||
This is Govind, customer to tata indicom since 2009 and my number is [protected] .I am using pay for call plan where my call rates are Rs 1/10min . It was gauranteed by tata indicom that it is life time validity but recently they changed my plan to Rs 1/min without any intimation by sending an sms. So please revert it to my previous plan. If not its like cheating customer in the sense announced one plan and changing it to another plan . Was this information helpful? | |||
Aug 5, 2021 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear Customer,
We tried to reach you personally on your number in order to understand your concern. However, the same was not responded. In this regards, we would like to inform you that, upon checking with our records, as of now there is no call rate cutter plan is active on your number. Hence, you are being charged as per the base tariff as all mobile calls at Rs.1/minute. I request you to recharge with any call rate cutter plan in order to reduce your charges. Kindly note that, the offer which has been given through the SIM is applicable only for limited period and not for lifetime.
Regards,
Sharvi.
We tried to reach you personally on your number in order to understand your concern. However, the same was not responded. In this regards, we would like to inform you that, upon checking with our records, as of now there is no call rate cutter plan is active on your number. Hence, you are being charged as per the base tariff as all mobile calls at Rs.1/minute. I request you to recharge with any call rate cutter plan in order to reduce your charges. Kindly note that, the offer which has been given through the SIM is applicable only for limited period and not for lifetime.
Regards,
Sharvi.
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