[Resolved] Tata Indicom — unwanted Flash messages

RAMA KANT GUPTA

from Mumbai, Maharashtra

Address:

Indore, Madhya Pradesh

My mobile number is [protected]. I am receiving unwanted flash messages any time . If by mistakes once click on button they deduct 12 Rs. . I complained in customer care but they not refund my money and also they are not stop the flash services on my number. So please refund my money(till last 6 month) and stop the flash messages services.

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Aug 8, 2021

Complaint marked as Resolved

I CALLED THEM AND RESISTER COMPLAIN BUT THEY DIDN'T TAKE ACTION. CC NUMBER : 12527, 18602665555, 121. THEY COMMIT ME MANY TIMES BUT THEY ARE NOT RESOLVE THE PROBLEM.

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Comments

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Dear Customer,

We regret for the inconvenience caused to you.

As per our discussion over call, please be informed that we have refunded the amount of Rs. 36 vide docket number ABAL[protected].

For further assistance we request you to write a mail to [protected]@tatadocomo.com.

Thanks and regards,
Customer Care-Tata Docomo