Tata Motors — 2015 Nano Twist Clutch Cable ITEM NO:[protected]

Address:

East Champaran, Bihar, 1229

2015 Nano Twist Clutch Cable ITEM NO:[protected]
Vehicle information:
TATA NANO TWIST
CHASSIS: MAT612280EKJ12364
REGISTRATION: DHAKA METRO KA-11-4027
CHALLAN NO:[protected]
BILL NO: 1074
BILL DATE: 23- SEPTEMBER 2016
BILL TIME: 12:33PM
UNIT MRP: 949.72 BDT INCLUDING TAX & DUTY PAID

Dear Admin,

This is to inform you regarding Nitol Motor service center location:
Nitol Motors Ltd.,
Plot-25, Faruque Sharoni,
Joar Shahara, Nikunja-2
Khilkhet, Dhaka-1229
Tata passenger car authorized service center unable to provide TATA Genuine clutch cable.

I m sure you understand the importance of a clutch cable & basically my 2015 Nano is seating idle at home for the specific spare part item.

As I have already paid the price for a new clutch cable & the new Clutch Cable ITEM NO:[protected] doesn't match the original cable that came with the car.
1. Original old clutch cable length 137" inch with heat shield
2. Newly purchased Clutch Cable ITEM NO:[protected] length 129.5" inch "WITHOUT HEAT SHIELD"

As the mechanic (Johirul Islam) who was working in my Nano was
very good mechanic. He refused to install the newly purchased clutch cable because its short on length & no heat shield. It was not going to fit in my vehicle. So I came back home with getting it fixed.
Mechanic Johirul Islam understands & realized the consequences o[censored]sing a short & stressed out clutch cable.
On the other hand Mr. Liton the Work shop manager Nitol Motor encouraged & ordered the poor thing Mechanic to force install the wrong clutch cable.
To a point I had to speak up & say please don't install the wrong part for my Nano as I myself a mechanical engineer understood that the mechanic Mr Johirul Islam made a wise decision by not force installing a wrong part.
Workshop manager Mr. Liton is not a qualified workshop manager to the best of my understanding.

At the end I didn't even get a refund on the spare parts for Nano Twist Clutch Cable ITEM NO:[protected]

I never minded for the refund amount that I lost but I m sure very much disappointed as Nitol Motors is unable to provide me with the exact spare parts that are required for my 2015 TATA NANO TWIST.

I would like to request TATA PASSENGER CARS DEPT. to kindly look into this matter as early as possible.

Further more if you want to reach me please do not hesitate to contact me:

Please not I need the exact clutch as soon as possible please

Thanks & regards

Meraj Ahmed (Raaj)
Mobile: +[protected]
Email: [protected]@live.com