Tata Motors Customer Care

Tata Motors Customer Care

Tata Motors Limited

20th floor, Tower 2, One Indiabulls Centre, 841, Senapati Bapat Marg
Mumbai
Mumbai City District
Maharashtra
India - 400013

Customer Care Phone Numbers and Contacts

Mobile:09937009595
Satisfactory Rating
1%
Complaints
786
Resolved
5
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Tata Motors related photos (95)

Tata Motors Complaints & Reviews

Tata Motors - Car body rust and damaged within 3.5 Yrs within Warranty but Tata motors not giving service

User
 S N Mukherjee on Aug 1, 2015
Dear Sir, Let me start this letter with a deep apology for wasting your valuable time. Actually, you see, this letter wouldn’t have been necessary if only I had listened to my friends who had advised me against buying a Tata Car. But, ignoring all of my well-wishing friends, and getting lured by the promises that you make, I did buy a Tata Indigo CS (Diesel) car on an unfortunate day of December, 2011. Since then, most naturally, you got me trapped. Congratulations ! You win another time in your venture of luring unsuspecting customers in shelling out money on the pieces of garbage...
Complaint comments Read comments Complaint category Cars, Parts & Vehicles

Tata Motors - Commercial registration of vehicle

User
 A64325 on Jul 28, 2015
purchase a new indigo ecs TDI TA-65 on 21 April 15 in the name of sanjeev kumar singh.the commercial registration was sought from the dealer and the amount was paid .presently fourth month is running but the dealer is neither responding the phone call nor giving the satisfactory reply.you are requested to intervene in the matter for immediate action....
Complaint comments Read comments [1] Complaint category Car Dealers

Tata Motors - Life threatening accident due to inferior quality of parts on tata safari

User
 Vikram Dhingra on Jul 26, 2015
I, vikram dhingra, am owner of a tata safari 2. 2 vtt, 4 x 2 ex, 2010 model (Details mentioned below) . I had a life threating instance which is a clearly a result of serious quality issues of parts used in your product - tata safari.

On 12th july 2015, i was driving towards my home at janak puri, new delhi from saket in my tata safari with my 2 year old son at the rear seat. While i was on ring road, new delhi, at a point near moti bagh crossing, at about 6:00 pm, the tata safari suddenly nose dived towards the left side (Towards road divider) . As a reflex action i turned the steering...
Complaint comments Read comments Complaint category Cars, Parts & Vehicles

Tata Motors - Regarding exchange price of my old tata vehicle done by concorde motors paschim vihar

User
 cavikas gupta on Jul 24, 2015
I have been using tata indica since november, 2006. I recommend everyone to buy tata cars due to two factors : 1. indian company and 2. space management in the car. I now made up my mind to buy tata zest in exchange my my tata indica. My brother went to concorde paschim vihar. They valued their own brand rs. 25000 without even see the vehicle. When I valued my car at carwale. com it has been valued at 87000. Thus car was undervalued and when i call to customer care, they said they dont have nay solution, if I dont like their value you can go to other retailer in your city for valuation. This is...
Complaint comments Read comments Complaint category Cars, Vans & SUVs

Tata Motors - Inclusion of Spare Parts charge in Labour Charges

User
 Hr Energy on Jul 23, 2015
Sir/ Madam, I am writing this to show my concern and displeasure about the fact that happened today, the 23rd July'2015. There has been some spare parts change of my 4 wheeler, Indica Vista from K.B.Motors (authorized dealer of TATA), Rameshwar Shaw Road, Kolkata- 700 014. They provided us with a Tax Invoice wherein, Spare Parts details, rate etc was shown as Rs. 23.81 and the VAT charged was 5% on this Rs. 23.81 along with Labour Charge as Rs. 5, 672.70 and VAT Charged on this Rs. 5, 672.70 is 14%. After speaking to the Advisor of K.B.Motors, Mr. Ganesh Kedia explained that since K.B....
Complaint comments Read comments Complaint category Unauthorized charges

Tata Motors - Regarding charging for replacement of radiotor which was covered in extended warranty as per policy of extended warranty

User
 divakarsinghal on Jul 23, 2015
My vehicle Tata Vista DL CG 2561 was heating .I give my vehicle for repair same problem at Raghuvansi Enterprises Pvt Ltd Dilshad garden Delhi. The radiator was cleaned but the problem remain same, I went again the Radiator was replaced which was covered in guarantee as per Policy No-100081577 P-9 .I have also lodge complaint vide No; 1-28272010189 dated 15/7/2015 and No1-28215302621 dated 10/7/2015 but the complaint informed attended and closed without proper reply that under which reason the part not covered under warranty when there is no external damage.The dismantled Radiator has also not returned.Therefore,...
Complaint comments Read comments Complaint category Cars, Parts & Vehicles

Tata Motors - Complaint against dingra motor service centre, my car tata maza Dl3cbb4463, gone through service and after

User
 Sandeep1771983 on Jul 23, 2015
my car tata maza Dl3cbb4463, gone through service and after the service they have first wrongly assembly the silencer due to that all black smoke comes inside the car. Then I have shown my car them to again they correct the silencer assembly. However still the black smoke was coming from the car. They said it will be alright after some time, they I travel my car for two days and found black smoke is still coming from the car. Also car is not taking pickup. They I went again to dingra motors. I have submitted my car in the morning and they said it will be done at 4:00 pm. When I went in the evening...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Tata Motors - Not an response

User
 Kischa on Jul 21, 2015
Sir, Two weeks before we given car for repair at Sakthi motors at Madurai. They said right side lower arm is damaged, so change it means only car become as good. And they said that part is not available with as so wait for 3 days, after 3 days they replied till the part is not receiving so wait another 3 days. Now more then 13 days past still they replaying the same answer. pls make an arrangement immediately. Car no Tn 64 J 0669....
Complaint comments Read comments Complaint category Cars, Parts & Vehicles

Tata Motors - Poor services

User
 ronnie.gamit on Jul 21, 2015
This has reference to my complain on 25th June. (GJ 21 AH 4025)

My car will be completing 1yr. at Dharmachakra motors, Vansda, without repairs. request ypur presence for the ceremony
.
A small get to-gather will be followed by Dinner.

Attendance from Extremely shameless people of Dharmachakra Motors & Tata Motors is mandatory..

Note: The cost for the same will born by car owner. (Dharmesh Gamit)...
Complaint comments Read comments Complaint category Car Service Centers

Tata Motors - Unethical responce to legal notice - Verbal abuse and indirect black mail

User
 Spurgeon Sugumar on Jul 20, 2015
Dear TATA Customer Care This mails is with reference to the legal notice that was sent to TATA Motors on 8th July 2015. Copy of the same is attached to the bottom of this mail. Representatives(3 Nos) from SUSEE AUTO LTD 109/6A, Ettayapuram Road, Thoothukudi - 628002 came to my house on saturday 18th July 2015 for a negotiation in connection with the legal notice. I clearly mentioned to them that my ignorance was exploited to the core in buying the Tata Indica LX and I demand a refund for of price paid towards AMC, Extended Warranty, difference amount in the billing and Insurance policy which...
Complaint comments Read comments Complaint category Car Dealers

Tata Motors - Frequent Complaint of Tata Super Ace

User
 Suresh Kumar9999 on Jul 20, 2015
Dear Sir, I am from Kerala and a dealer of drinking water supply. I bought a Tata Super Ace Vehicle on 03.3.2014 from dealer Focuz Motors, Ernakulam by availing finance from Tata Motors Finance Ltd vide Contract No.5001491424 and the Engine Number is 475IDT18KWYSL1931 and Chasis Number is MAT483139DYK3488 and Vehicle is registered as a transport Vehicle with Registration number KL-44-C-3468 . Eversince I bought the vehicle i am facing with lot of problems and to my utter disappointment even beforev first service the Coolant Level was drastically comming down and it took more than three or...
Complaint comments Read comments Complaint category Car Service Centers

Tata Motors - Vehicle Not service properly and 4 breakdowns in 3 months.

User
 sanalbabu89 on Jul 17, 2015
I own Tata - Manza-registered Under KL 26 B 9731 under Adoor Thaluk. I have registered for extended warranty and break down assistance. Since 2015 we had 4 break downs and Still we have the same starting trouble. I purchased car for mt parents, who are old and even senior citizen, which is making them to suffer a lot. They are been left in road with car not able to start and getting the break down department is another pain. They will make you to wait for 30 mints in call to get assistance. It has been repaired 3 times and still i am facing the same problem....
Complaint comments Read comments Complaint category Cars, Parts & Vehicles

Tata Motors - Headlight complaints till 8 months.

User
 R.JAYAKUMAR 05661 on Jul 15, 2015
Respected sir, my indica vista t board car no.Tn 39 bm 2768.My car porblem nearly 6 months headlight blub fused repeatedly. I have left my car for service last month for the same problem they have kept my car 3 days for this problem but the next day again my car bulb get fused they are not answering me properly they fixing the problem temprorily i have doing the call taxi buisness my income is depend upon this car only i have very much disappointed with this problem and the service of the tata showroom @tirupur. . .Again i have faced thiis (head light often getting fused) problem since from this...
Complaint comments Read comments Complaint category Cars, Parts & Vehicles

Tata Motors - seat problem

User
 M. B.Guru Prasad on Jul 11, 2015
Hi, I am Guru Prasad from Hassan, Karnataka.I am one of your loyal customers.I own a Tata safari and the front driver's seat is posing a lot of problems. The seat is slightly inclined. When I am seated my hips lie below my knees and this is a wrong seating.Hence I get a lot of pain in my right knee and hips making it impossible to drive.I even consulted a doctor. Even he told me that the pain may be due to the seating position. So I need a replacement of the seat immediately. I complained the same to the Hassan branch but didn't get any response.I didn't expect this kind of service from Tata....
Complaint comments Read comments Complaint category Cars, Parts & Vehicles

Tata Motors - Regarding Sumo Gold Engine Problem (KA02MG7266)

User
 basavarajappa kadur ramappa on Jul 11, 2015
From the purchase date to till today we are update services in Prerana Motors in Bangalore. In the month of june we have done 4 times service for the problem of Oil Leakage. We paid 40, 000/-. But Oil leakage not stopped. Again we send for service, now they are telling it is engine problem. We have extended warranty also. Please do us favour....
Complaint comments Read comments Complaint category Cars, Parts & Vehicles

Tata Motors - Regarding my TATA Zest XMS service quality

User
 Viju Viju on Jul 9, 2015
complaint regarding my service Job no.- JC-SASpld-BP1-1516-001330 DT 06/06/2015. 1.The right side back door that you have changed, is very thin and create sound during handling .Also found some washer in handle is misplaced or not fixed. 2.Rear door chrome strip damaged during servicing &yet not changed. 3.Door painting uncompleted . 4Quality of supervision is very poor . During my 1st servicing of car I saw 1.They even not washed the vehicle during the servicing . 2.There are so many dust inside the bonut and inside the car. 3.wiper is not working properly....
Complaint comments Read comments Complaint category Car Service Centers

Tata Motors - Excess than MRP charged by Kumar distributors(p) ltd(Aastha motors).Patna

User
 Prahlad664 on Jul 9, 2015
I went on 9th july for clutch problem in my vista quadrajet BR1AR 9137.They charged 11900.when I went through it I found that excess on MRP charged on master cylinder against 2204 they charged 2418+tax.This type of hidden loot will tarnish your image. P.N.Verma Mob.9431048169. Veh.BR 1AR .9137 Patna...
Complaint comments Read comments [2] Complaint category Cars, Parts & Vehicles

Tata Motors - Tyre bust within warranty period

User
 Mahesh.hadimani on Jul 9, 2015
I purchased TATA VISTA CAR fitted with Bridge stone tyre in Jan-2015. Only after running 18000 km one of tyre bust out by 1.5 to 3 inches dia I took the car to tata show room authorities who after inspection instantly declared that it was due to hard hitting although there was no mark of hitting.I explained that my car run in only on high ways/good roads. replace the damaged one. I just wonder a MNC company having high degrees of quality control certificates can deal their customer world wide in such a way without conceding manufacturing defect by passing the bucks to customer.It also TATA motors...
Complaint comments Read comments [1] Complaint category Cars, Parts & Vehicles

Tata Motors - Tyre bust within guarantee period

User
 Mahesh.hadimani on Jul 9, 2015
Dear sir/madam
I have purchased new tata indica vista car in 31-12-2015, tata company told that warranty to car tyres, but its bust in june-20th i have complained to tata motors but they ask 1 week time they give assurence that they give new tyre by replacing old one but today i ask the same to tata motors now they are told that they dont replace now waht can i do for this issue please guide me thank you...
Complaint comments Read comments Complaint category Cars, Parts & Vehicles

Tata Motors - not satisfaction of servicing my car

User
 BalaRavi1988 on Jul 9, 2015
My car registration no is TS 06EC 2229.Jasper automobils guntur showroom takes my car to repair on 22-06-2015 and till now they not done repair.i will complaint customers care on 06-07-2015.my complaint no is 28141583899.please complete my cars repair immediately. not done repair i will go to the consumer forum....
Complaint comments Read comments Complaint category Car Service Centers

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