Tata Motors Customer Care
Tata Motors Limited
Customer satisfaction rating: 1%
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1071
COMPLAINTS

Tata Motors Customer Care

Tata Motors Limited

Address
20th floor, Tower 2, One Indiabulls Centre, 841, Senapati Bapat Marg
Mumbai
Mumbai City District
Maharashtra
India - 400013

Customer Care Phone Numbers and Contacts

Mobile:
Mobile:
57
66

Customer satisfaction rating
1%
Complaints
1071
Responses
0
Resolved
9
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Tata Motors Complaints & Reviews

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Tata Motors — Tata tiago xz delivery

 Prateek1980 on May 26, 2016
I booked Tata Tiago XZ Patrol on 21st March with Sagar Motors Noida. It has been 9 weeks( 2 months) and still no date of car delivery is promised. At the time of booking I was told that it is 4Weeks waiting. They are saying that in the last one month they have been allotted only 2 cars. Which is very pathetic on Tata's part. If they can't meet the demand then why do they launch the product. I want some one in the top management of Tata motors to look into this urgently otherwise the last hope of revival for them seems to be going out of their hands.

Prateek Kansal
Noida. U.P....
Complaint comments  Read comments Complaint category Car Dealers

Tata Motors — Delivery of tata tiago xz

 guddu23 on May 25, 2016
As a complaint was already submitted regarding delaying in delivery of tata tiago xz striker blue petrol on 12th of may. Till date no executive of tata shows no response and not received any call from tata motors. But till date sagar motors noida has not delivered the vehicle till date. So i am again requesting the higher ups to look into the matter and solve the problem as soon as possible, i have already loge complaint in your customer care. Complaint no. Is 1-37910299180.

Rajesh kumar srivastava
H-059 alpha-2 greater noida
9911411376...
Complaint comments  Read comments Complaint category Car Dealers

Tata Motors — Reason:booked tiago xz in automatrix

 Raghu Rama on May 25, 2016
I booked a tata tiago xz petrol car (Blue) in auto matrix agency on mangalore 25.04.2016 vide order sr. No.45 in the name of Srinvas. Dealer promised me to deliver the car within 4 weeks positively. The period of 4 weeks is going to expire within two days, but the dealer is not listening to me about delivery of car. I want the car to be delivered within two days without fail.

I have, also a two Tata products before it but this time u make a very slow delivery, it's my request don't destroy your company name, thanks......
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Tata Motors — Week delivery

 haris jeelani on May 25, 2016
It's inform to you I have pay for Tata taigo xz before one and half month but this car is still not delivered me so how much time I wait for it that's totally outstanding if u have production assembly problem then why u take full payments.
I have, also a two Tata products before it but this time u make a very slow delivery, it's my request don't destroy your company name, thanks...
Complaint comments  Read comments Complaint category Car Dealers

Tata Motors — Complaint against dealer srm motors, vikas nagar, lucknow

 शुभेंदु शेखर शुक्ला on May 24, 2016
I am shubhendu s. Shukla from lucknow (Up) and owner of tata nano (Lx model 2012 model).

I have a complaint against the dealer (Srm motors, vikas nagar, lucknow)

I avail a service of my vehicle tata nano on 01 april 2016 and that time the ac of my car was not functioning. My service adviser told me that the condenser of the ac is not working and it will have to change. At that time the part was not available in the workshop and the service adviser told me that i have made the order for you and the order will come from pune and it will take approx 15-20 days, i will...
Complaint comments  Read comments Complaint category Car Service Centers

Tata Motors — Worst service. Worst customer service. It cost customer faith. Ratan tata

 Sivaraghava on May 23, 2016
For my safari i spent 80000 rupee approx. Still always giving trouble while ride. I did service in vijayawada, guntur, hyd and very worst service centre tirupati. Y you people are not even giving good service to the customer.
Because of this bloody service i decided my self not to buy tata vehicle. This much problem they gave.
Even in tirupati vijayabarathi automobile i drop my vehicle at 8 in the morning till 2 pm on multiple follow ups also they responded very slow.
I believe you people are not doing for charity

Please call me really you are considering these...
Complaint comments  Read comments Complaint category Business & Finances

Tata Motors — Indica vista car-servicing complaint

 sampaths2007 on May 23, 2016
Dear sir, i had given my car for servicing at anantapur prani motors but they did not rectified my car complaints what i had given at the time of servicing. Worst service work shop and also people who works there are not bonding with customers. I hope u will justify to me, i don't want to be suffer any other customer like me.
Regards:
S. Sampath kumar
15/586, water works road, tadpatri.
Cell:9440780738...
Complaint comments  Read comments Complaint category Car Service Centers

Tata Motors — Test drive at raghuvanshi mothers dilshad garden

 Rawat Ashish on May 22, 2016
I am very upset with the behaviour of manager at tata motors.

I booked test drive of tata nano manual which was having some break issue, I asked vendor that the car have break issues then they asked me to test drive automatic which I was not comfortable with.

However I took the test drive and post that there was a minor accident since I was not comfortable with automatic.

The manager there told me to put at for the damage. I said to him that is a minor accident with not much damage and the car should be covered under insurance. He took my license and...
Complaint comments  Read comments Complaint category Car Dealers

Tata Motors — No response of tata motors of previous complaint

 Mudasar Parvez Beg on May 22, 2016
As a complaint was already submitted regarding delaying in delivery of tata tiago xt silver petrol on 11th of may. Till date no executive of tata shows no response and not received any call from tata motors. As i have already submitted the full amount of the vehicle in the month of april but till date the fairdeal motors srinagar branch anantnag has not delivered the vehicle till date. So i am again requesting the higher ups to look into the matter and solve the problem as soon as possible, other wise the tata motors are forcing me to knock the doors of consumer court....
Complaint comments  Read comments Complaint category Car Dealers

Tata Motors — Repairing of Office TATA SUMO- SE, Krishi Vigyan Kendra, Mayurbhanj, Odisha

 Shamakhunta on May 21, 2016
Our office TATA Sumo-SE was breakdown during September-2015 and sent to Shree Bharat Motors, NH-5, Pahala, Bhubaneswar, Odisha for supervision. They have inspected and submitted the detailed estimate and informed us to do the engine O/H works with a cost of Rs. 61, 000.00. As it is a office vehicle, we have sent the vehicle for doing engine O/H after due official approval at our end during January-2016. Subsequently they handed over the vehicle on 4.02.2016 after doing the necessary engine works with a cost of Rs. 67, 082. But it is unfortunate that after receiving the vehicle, it again gave problem...
Complaint comments  Read comments [2]Complaint category Cars, Parts & Vehicles

Tata Motors — Delay in delivery of tata tiago

 Sumil Dutta on May 21, 2016
Hi ranjith,
Its the same case with me. I had booked tiago on 24th april at kht motors bangalore. The sales executive promised me delivery in 4 weeks so i paid the booking amount of 10k. The sbi bank loan was also to be coordinated by them, which took almost 2 weeks to process. For that also i had to do the follow up with them. Its 21st may today my loan agreement dd has not been processed coz kht guys are clueless as to when they can deliver the car to me.
I liked the car a lot but the pathetic response by the tata people is pushing towards cancelling the order. My previous experience...
Complaint comments  Read comments Complaint category Car Dealers

Tata Motors — Tiago delivery

 Sanjay Koshti on May 21, 2016
I have booked tiago xm orange colour on 07 of Apr 2016 and I paid all payment of tiago through RTGS from Pandit Automotive Sangli. Dealers officials said that we deliver car on Akshya trutiya.
But not yet they provide delivery of tiago.
They told that supply of tiago is very poor from Gujrat plant. Tata motors is Indians leading vehicle company.
If they are not able to supply cars why did they shows advt.
If the dealer not provide to supply car within 5days I will cancel my car....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Tata Motors — Unavailability of parts and spares of tata safari..

 Abhi@singh.tomar on May 20, 2016
Whenever i go to my dealer rmj motors, gwalior for any maintenance work in my tata safari, mp07 mc 5555, i am not getting full support in spares and other main parts... Dealer always says to provide the parts after 10 to 15 working days...
This is going to ruin the brand value of tata motors and that's why more and more of my friends and family persons are not preferring tata motors in my city...

Pls look after the matter try to solve it out asap......
Complaint comments  Read comments Complaint category Car Service Centers

Tata Motors — Overcharging on registration of tiago

 RAGHAV VAID on May 20, 2016
Hi,

I booked a tata tiago xz (Diesel) from concorde motors, malad, mumbai on 15.05.2016. I noticed that the registration cost of the vehicle is mentioned as rs. 71506.

However, as per the rule, the registration cost of the car is 11% of ex showroom cost of the vehicle. Hence, it should be rs. 64256. When i asked the salesperson about this, he said that the r. T. O. Guy has to be given rs. 7500 extra for passing the vehicle.

I do not understand why this hefty bribe has to be given to a r. T. O person when i have all the necessary documents like passport...
Complaint comments  Read comments Complaint category Car Dealers

Tata Motors — Employees misbehaviour

 humtum443322 on May 19, 2016
Sir,
Please guide Mr Mohit of your tata motors branch, rooma, kanpur, uttar pradesh.
He behaves as he is the owner n dis respects every person of bank where they maintain their account...i request you to please guide him or terminate him as this is the 4th time we have Experienced this kind of behaviour...this is damaging your brand value sir...please look after this complaint......
Complaint comments  Read comments Complaint category Business & Finances

Tata Motors — Regarding delivery of car

 Allawadi surender on May 19, 2016
I booked a tata tiago xz petrol car (Blue) in hisar tata telmos agency on 22.04.2016 vide order sr. No.39 in the name of surender kumar. Dealer promised me to deliver the car within 4 weeks positively. The period of 4 weeks is going to expire within two days, but the dealer is not listening to me about delivery of car. I want the car to be delivered within two days without fail.
My email address : allawadisk@gmail.com '
Mobile no. 9812452585...
Complaint comments  Read comments [1]Complaint category Car Dealers

Tata Motors — Fraud calls

 dev bani bani on May 19, 2016
Sir
Mera nam devendra singh h sir maine 24/04/2016 ko rt movie mai dikhaye gye add mai chehra pehchano inam pao mai puchhe gye sawal ka jabab mob no 8860921963 pr diya 26/04/2016 ko mob no 8757621510 se mere mob no pr call aya ki apne tata safari jiti h ap tata safari lena chahenge ya (1280000/-) money to sir maine kha money to usne kha isk liye apko mere a/c no (Tata motor k manager) manish kumar a/c no 35182592453 sbi mai 12800/- dal do to sir maine dal diye fir bola 21250/- or dalo sir wo v dal diye (Ye donon maine cash bank mai jama kiye) uske bad bola tax 44800/- or dalne honge to sir...
Complaint comments  Read comments [2]Complaint category Lottery and Sweepstake Emails

Tata Motors — Worst company... No care about the consumers

 Bhuvnesh Baaliyan on May 18, 2016
I have earlier submit a complaint on 13.05.16 regarding not deliver the car by the dealer as commitment made by dealer auto vikas sales & services pvt. Ltd. Shivaji marg, najaf garh road delhi my personal experience is very bad dealers give the area delivery manager for delhi & ncr mr. Achit m. No. 9212508226 but he is a great man so he does not bother to pick up the phone of consumer or resolve their grievances. It all happen with me when i have already paid to amount 3.50 lacs to company... Where the consumer should go. Hence i decided to move an application to consumer court. Few lines for tata...
Complaint comments  Read comments [2]Complaint category Cars, Parts & Vehicles

Tata Motors — Fake Interview letters are being issued ba y a person from Delhi

 nstambe on May 18, 2016
Dear Madam/Sir,
My son received an e mail today attaching Tata Motors letterhead saying
recruitment in Tata Motors, Tata Steel and Tata Chemicals and asking deposit
Rs. 9100/- in any branch of Union Bank of India and Punjab National Bank.
His name on letter is mentioned as Mr. Debasis Sharma having contact no. 9643067130. The account no. he has given of PNB is 300000010033921, account name Vikash Sharma.
May I request you, please complain this person in police so that he can be punished.
Regards,
Narayan Utekar...
Complaint comments  Read comments [3]Complaint category Job & Career

Tata Motors — Several defects. Defects during warranty period recurring frequently

 Mrunalini Bakhle-Soman on May 17, 2016
TATA MOTORS
NANO LX MH 02 CL 103
Date of Purchase : 16 March 2012
Service Centre : Concorde, Mazda Industrial Estate, off Dr E.Moses Road, Worli, Mumbai 400018
The vehicle has developed several defects during Warranty period as under:
Central Locking defective: Automatically opened after locking. Lock opened and closed on its own in parked condition. The lock opened during driving. This was safety hazard while driving and Security hazard (theft / pilferage) during parked condition. Both defects are very serious.
Clutch defective: Loss of power during driving....
Complaint comments  Read comments [6]Complaint category Car Service Centers

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