Tata Motors Customer Care
Tata Motors Limited
Customer satisfaction rating: 1%
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Tata Motors Customer Care

Tata Motors Limited

20th floor, Tower 2, One Indiabulls Centre, 841, Senapati Bapat Marg
Mumbai City District
India - 400013

Customer Care Phone Numbers and Contacts


Customer satisfaction rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Tata Motors Complaints & Reviews

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Tata Motors — Tata super ace bakkie and tata custer service delivery cape town

 soxsox on Jul 26, 2016

Please please can you deal with my complaint….. It seems my tata dealership in cape town are not doing enough and as for tata they are a disgrace… i have explained in this email my complaint… i will be taking this further and will not rest until this matter is dealt with..

I brought myself a brand new tata super ace for my landscape business in january 2016... I brought it from tata motors, paarden island, cape town. The same month the alarm did not work, then the clutch was riding, then the canopy was loose on 1 side. After telling tata this information they...
Complaint comments  Read comments Complaint category Car Dealers

Tata Motors — Online direct selection

 kaur Harsimran on Jul 26, 2016
I too received mail that I got selected directly in Tata motors by online selection..nd I have deposit amount in the bank as refundable security......
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Tata Motors — Tata zest xms - grievance mail

 karthikeyan vaithianathan on Jul 25, 2016
Dear team,

Please refer to the above car reg no and note that the car was given for first service at schakralaya motors at pondicherry on 14.07.2016. the car is yet to be delivered to me after the service. i was informed that the clutch disc assembly has to be replaced and promised that the car would be delivered to me by 16.07.2016.

But the car is still in the service station and there is no proper response from there. when contacted the only answer i get is the car will delivered tomorrow. i am totally disappointed with the service given to me at your schakralaya...
Complaint comments  Read comments Complaint category Car Service Centers

Tata Motors — Non payment of Booking money

 harisureshbabu on Jul 26, 2016
I paid booking money through online for Tata motors to buy Zest two years back on 20th September 2014.(Sayar Automotive private Ltd, Vellore) But due to delay for delivery I cancelled my booking. But the amount was not paid back to me as of now.
Portal Oder ID 12097
Sales Order Number SO-SayAau-1415-000190
Sales Order Date 20/SEP/2014
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Tata Motors — Complaint regarding quality of service of the zest car

 sanjaybatra10@gmail.com on Jul 24, 2016
I had purchased zest car from j. P. Motors, solan, h. P. Wide their invoice no jp motr-15-16-000371 dated 31.03.16.

The first free service was due on 4500 kms or three months whichever earlier.

I visited their service center at nalagarh branch on the 15th july at about 2.30 pm.

In the name of free service, that too first the following was only done :
A) air filter cleaning by blowing compressed air.
B) checking of the level of the engine oil.
C) road trial of the car by the service person.

The car was not lifted up...
Complaint comments  Read comments Complaint category Car Service Centers

Tata Motors — Life threat by poor product

 Venkatesh NV on Jul 23, 2016
​tml team​,
This is to inform you that u have created a life threat by a defective product you have given. My car no is tn 11 k 8526. It was towed to my tvs in porur chennai on 18.6.16. The vehicle was not attended for 18, 19, 20 after my repeted complaints the rsm of tml informed me that wiring harness was burnt and and alternator fault. For alternator issue already vehicle was attended by tafe reach earlier. Again same issue repeated. My question is u have delivered a defective product and ur sevice didnt attend the vehicle for 3 days. My business got spoilt because of you and mental...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Tata Motors — Not providing proper service

 pravindpatel on Jul 21, 2016
My self pravin patel
L have faced lots of problem to get my tata manza car get repaired from some of your service station. We never get any parts of car on time in your service station, we have to provided material from outside. So i was unsatisfied with the service you provide to us, very poor service provide from you so i was thinking for sell the car and never by tata motors in future if they keep providing services to us like this, i will tell my all friend's about this...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Tata Motors — Complaint against shri dharam automotive - tata motors service provider

 deepu star on Jul 21, 2016
While travelling from pondicherry to bangalore on nh my vehicle had some noise, i dont wanted to take any risk for the long drive so i called to tata road service help line, then they have sent one person of the nearest tata service center name is called sri dharam automative and the person who has recived the vehicle (He is the unit head of sri dharam automative). After taken the vehicle i recived the call from tata customer care and from the service center they said to me it will cost rs. 1800 and they said come after 1 day and take your vehicle. While i came next day they said, your vehicle is...
Complaint comments  Read comments [1]Complaint category Car Service Centers

Tata Motors — Tata Tiago XZ Petrol

 ASRathore on Jul 21, 2016
I have recently purchased "Tata Tiago XZ Petrol" on date 16th June 2016. Which have following problems.
1 Steering tilt in left side . Which has aligned after several attempt.
2 On above 80 Kmph speed front tyres bubbling & humming sound with acceleration and some other noise distortion in car. So dealer Changed "Gear Shifting Cable" from another TATA Tiago
3 In first gear car having jerk not pick up smoothly.
4 In another TATA Tiago XZ Petrol having "EXIDE Battery" but in mine car "TATA Green Battery" while I received EXIDE warranty card. Dealer give me "TATA...
Complaint comments  Read comments Complaint category Car Dealers

Tata Motors — Fake call letter — requires immediate action

 Detector on Jul 20, 2016
Received a mail today (20 july 2016) from bnm345@callresponse.in. i have attached the call letter for your perusal. from my understanding, this fraud is there since 2011 but we still get the mail. please take actions to prevent this asap. i too have received a sms asking to download the call letter from www. tmljoin. blogspot.com. more than loss of money its hurts a candidate. i haven't deposited any money but i'm writing on behalf of many who are the victims.

This is the subject of the mail.

Subject: [fwd: we are informing you that your resume has been online...
Complaint comments  Read comments Complaint category Job & Career

Tata Motors — Tata tiago delay in delivery

 MaheshMukundan on Jul 19, 2016
I made a booking of tata tiago revotron xz (petrol) at concorde motors, omr, chennai on 07-may-2016. the order number is so-ccdche-rct-1617-000627. i made an advance payment of rs.10000 also while booking. i was told by the dealers that, the car will be delivered within 4-5 weeks. but it is more than 10 weeks now, but the car is not yet delivered. i have raised a complaint at tata motors, but they were not able to say when will my car get delivered. they just said "your car will be delivered soon", which i am hearing for over 10weeks but no action has been taken yet....
Complaint comments  Read comments Complaint category Car Dealers

Tata Motors — Tiago petrol zx

 Vishal Nayyar on Jul 19, 2016
I had purchased a new car tiago petrol zx from your dealer at lakhimpur rena motors on 17.7.16 and taken delivery at lucknow. This is top model and what i received is car without alloy wheels. The details of the car is following engine no. Revtron02ftyk10132. Is this is company's fault or dealers cheat. Waiting for the early reply. I am attaching the photo of car insurance cover note and gate pass.
Vishal nayyar...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Tata Motors — Safari clutch problem

 yashRajSinha on Jul 17, 2016
Hi sir

I purchased the tata safari in 2014 and hardly droved it 40 k in past 2 year and since purchase i had changed the below parts :

Fuel injector
Brake assembly
Again fuel injector
Busch rods

And after my warranty period was over the clutch failed completely i got it changed from service centre and within 2 day it failed again and they are now asking to change clutch plate and pressure plate. Is this the quality of tata motors hardly after 40 k driving. Every time i visit service centre they give a new list of par to be changed...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Tata Motors — Bolt xms 2016

 vijayanandham on Jul 17, 2016
I took delivery of Bolt XMS(April 2016) model on June 2 2016. I decided on the car based on the specifications in website and I paid visit to Concorde OMR Chennai to check the XMS model.I later booked the car from Tafe reach pallikaranai chennai due to better offers. But only after I have taken the delivery if the car, I found that the specifications of the xms model has changed from what is being displayed on the website. Currently I see that my car does not have

1. Co driver under seat tray
2.No rear adjustable head rest
3.No 60:40 rear split seats.

Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Tata Motors — Repair of tata indica

 opee on Jul 16, 2016
We had given our vehicle tata indica for repair to your goa tata motors authorized service centre near madgaon, in mid august 2015. The car bang to a tree while taking reverse, hence there was damage on the rear side and inside since the car came down with speed of 60km. As we had just shifted from mumbai due to my transfer to goa, we were not aware of the service centre hence called up the tata aig to inform about the accident and they guided us to the madgaon service centre. The vehicle was towed to the service centre and we were informed that they will update us, as we were not technical experts...
Complaint comments  Read comments Complaint category Car Service Centers

Tata Motors — Fake administration, it/computer and production department as executives and managers.

 Durga Yadav on Jul 15, 2016
Appointment department mobile no. 08430592714
Date 15/07/2016
Offering jobs in tata motors ltd.

Https://drive. google.com/file/d/0b_kmmtmwimtluuvcvvnote04sja/view? pref=2&pli=1...
Complaint comments  Read comments Complaint category Job & Career

Tata Motors — Clutch

 karthik reethi on Jul 15, 2016
In my MANZA car continues clutch complaint, the are not proper response in tafe coimbatore, as soon as slove the problem.ph no.9865074565
Now my idea change, i our tafe show room my cousin booking 2zest car, but these complaints are not yet proper wort.so cancel zest car...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Tata Motors — Delay in car delivery date

 Sudipta Majumder on Jul 14, 2016
There is delay in delivery of a new tata tiago revotron xz booked at concorde motor dealership, silk board, bangalore karnataka. the order number is - so-ccbblr-1617-000261. booking date was - 21-04-2016.

Showroom number : +918049166000

They promised me to deliver the car within 1 month with a written expected delivery date... but it's about to be 3 months now... still no news about my car... now they are not allowing me to cancel the booking as well by threatening me to deduct 2 thousands for cancellation... may i please request your help for justice... either they...
Complaint comments  Read comments Complaint category Car Dealers

Tata Motors — Tiago

 mahendra.1980 on Jul 11, 2016
I have booked tata tiago xz in white colour today only from concorde motors south extn new delhi. Delivery of my car will take two months now
I just requested them to kindly change my ac vents covers to sunburst orange but they simply said no and refused me without even trying
They said that's its not stall possible
Plz help me as i have booked a top end version xz
Complaint comments  Read comments Complaint category Car Dealers

Tata Motors — Tata ace registered in kenya kbw 756r

 Bett on Jul 8, 2016
Delay in servicing of vehicle and general lack of concern. my vehicle had an engine problem and i to to tata africa holding nairobi for service. it took two week to diagnose the problem and after approval it took a total of three weeks to repair the vehicle by doing an engine overhaul. the vehicle was out for two days and failed again. i towed it back and it took two days to diagnose an injector problem which i suspect was the problem at first and the overhaul was not necessary. i chose to service the injector myself at an pointed dealer within 4 hours and returned the injector pump. the tata team...
Complaint comments  Read comments Complaint category Car Service Centers

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