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Tata Motors Customer Care

Tata Motors Limited

20th floor, Tower 2, One Indiabulls Centre, 841, Senapati Bapat Marg
Mumbai
Mumbai City District
Maharashtra
India - 400013

Customer Care Phone Numbers and Contacts

Mobile:09937009595
 

Tata Motors Complaints & Reviews

Tata Motors - Very poor customer service

User
 Malcolm Wolfe on Dec 17, 2014
Gave my indica AP29 N1924 in for some repairs on 1/12/14 to Tejaswi moptors near the old airport, Secunderabad. Car was damaged in a shunt accident. NO ONE...I repeat NO ONE has called me back to give me an update. I called the manager Bhanuprasad 9010700030 yesterday. He said 100% you will get your car today...Bullshit! Nothing. Worst customer service I have ever seen. 17days without a car because some idiot does not know his job whilst your car is in bits and pieces and you can not even take it away. It's called taking the piss out of his customers. Please deal with people who don't know what...
Complaint comments Read comments Complaint category Car Service Centers

Tata Motors - changing of vibration damper pully,

User
 prasadkumar.B on Dec 17, 2014
vehicle no KL 9 W 1675 KMS RUN 91000 KMS TATA INDICA DICORE FORM THE BIGGINING THERE WAS A CHIC, CHIC SOUND FROM THE ENGINE SOUND EVERY 1000 TO 2000KMS OF MY CAR RUN AFTER EACH SERVICE. THE DEALER ADVISED FOR THE CHANGE OF ALTERNATOR BELT .AND CHANGED THE SAME AND RECTFIED THE COMPLAINT. THIS WAS REPEATED MANY TIMES .AND I FED UP WITH THE PROCESS AND COMPLINTED WHEN I APPROCHED THE THE SERVICE DEALER (VIJAY MOTORS, PALAKKAD, KERALA) FOR SOME BEAKE DOWN SERVICE LAST TWO WEEKS BACK. THE DEALER IS ADVISING ME TO REPLACE THE VIBRATION DAMPER WITH THE NEWLY DESIGNED BY TATA MOTORS. SINCE THE...
Complaint comments Read comments Complaint category Cars, Parts & Vehicles

Tata Motors - Unsatisfactory Service

User
 anjan_raych on Dec 17, 2014
I have Indica Terra Vista (Saffire Model).The number is SK 01 P 2268 Recently I got it serviced at Bajla Motors, Siliguri for some running maintenance. However, I found their servicing is very bad.. For example, they have made a bill for 6 litres of Coolant Thanda Raja., On coming back home, when I opened the engine compartment, I found that this is coolant region is half empty, and one full bottle of coolant has been left in my car's back seat. One wonders, if this is half empty then surely they could have put the content of that full bottle in the coolant, not throwing...
Complaint comments Read comments Complaint category Car Service Centers

Tata Motors - Poor Services

User
 Sharath Nair Angamaly on Dec 16, 2014
Hello- To Whom So Ever It May Concern. My name is sharath and i am registering this complaint from City- Angamaly, Dist- Ernakulam State- Kerala. I have purchased a brand new car (Nano Twist XT) from my nearest showroom on 15/11/2014. The only reason to select & purchase (TATA Motors -Nano Twist XT) is looking into her Average/Milage been offered from the firm.. However i understand it may get varries up and down but the person who offered and assured me that i will be getting 25/KMPL, that time it self i said its fine even if i get 22/KMPL. But now the issue is not even 17/KMPL is been...
Complaint comments Read comments Complaint category Cars, Parts & Vehicles

Tata Motors - Tayal motors not able to provide RC of TATA Zest, very poor response

User
 vchaudhary on Dec 15, 2014
I am fed up with the type of response people of Tayal motors Faridabad respond to customers. I have bought Zest More than 2month ago(Oct 2014) but I got the RC after 1.5 months but that was a wrong RC as Vehicle mentioned is "Safari" which should have been "Zest". Now no one is telling when I will get my corrected RC. My CAR has become a showpiece for me as I cant take it out without RC anywhere.This is really humiliating. I am feeling cheated and mentally tortured. How can TATA dealers behave like this???Is there anyone in TATA motors leadership looking at such instances. I should have accepted...
Complaint comments Read comments Complaint category Car Dealers

Tata Motors - Wasan Motors - Service Centre

User
 amrutva on Dec 15, 2014
Wasan Motors (Tata Motors authorised service centre) is taking customer for repair ride. I was carrying out regular services of my vehicle no. MH02CD9866, TATA Indigo Manza at Wasan Motors. Same way took vehicle for Paid-up service with some small complaints & thorough check-up on 29-10-2014. They did all check-up & servicing and charged me Rs.14, 589.00. BUT I was not satisfied with the work & contacted the particular Service Advisor - who went on insisting that - car is OK. On sudden clutch failure, I took the vehicle again on 01-12-2014. AND now another Service Advisor found that...
Complaint comments Read comments Complaint category Car Service Centers

Tata Motors - indica ev2 brakes

User
 chaithanya kiran on Dec 14, 2014
I am chaithanya i own a indica ev2 lx vehicle, its a very good vehicle with a very danger drawback as the brake doesnt work when ignition is off by which the vehicle will either stop nor the break works its a very critical problem hope u take a fast action on this issue and will maintain the trust which is on tata by the customers as we...
Complaint comments Read comments Complaint category Cars, Parts & Vehicles

Tata Motors - COMPLAINT AGISNT THE FRAUDULANT WORK BY THE MANGER AND TEH SATFF OF KOLAR TATA MOTORS COMPAN

User
 Samuel Moses on Dec 13, 2014
Dear sir/madam This is to inform you we have asked for 2013 TATA SUMO GOLD VEICHIEL AND FOR WHICH we have paid the total amount of Rs 7, 55, 173 but the manger and the staff have cheated us by giving 2012 model TATA SUMO GOLD and we found out that they have made fraud work. WE NEED JUSTICE AND ASKING YOU TO LOOK IN TO THIS MATTER VERY SERIOUSLY BEFORE WE PROCEED TO THE COURT - we are cheated by the manger Mr chethan and madhu staff who played important fraudulent work we need our money back for the tatamotors whatever the variances. our commitee will proceed to the court in...
Complaint comments Read comments Complaint category Business & Finances

Tata Motors - POOR HELPLINE ASSISTANCE BY TATAMOTOS

User
 MAJ PREM KUMAR SHARMA on Dec 10, 2014
I Major Prem Kumar Sharma owning tata nano registered no 37C 6012 bought during Feb 2010. This vehicle met with an accident at 26kms away from Una(HP) on Una -Hamirpur highway at 11.30am on 7th Dec 2014.The helpline was contacted and report lodged at 11.40am same day.The nearer tata Wksp Hamirpur was also mentioned to the helpline.But still the recovery team reported at 1630hrs ie after 5 hrs after numerous phone calls by me and thus caused great harrasment.The vehicle was made little movable but not fully operative by 18.30hrs This casual attitude can not be acceptable to anyone involved in this...
Complaint comments Read comments Complaint category Car Service Centers

Tata Motors - PROBLEM NOT RESOLVED YET MISBEHAVIOUR BY DEALER AND COMPANY

User
 ankurmittal89 on Dec 10, 2014
DEAR SIR/MADAM MY SELF OWNER OF THE FIRM K.S. BUILDERS, BLOCK C G.K. ESTATE, TAJPUR ROAD LUDHIANA. PURCHASED A NEW CAR FROM TATA MOTORSFROM DEALER DADA MOTORS PVT. LTD. No. 401, FOURTH FLOOR, SAVITRI COMPLEX- 1, LUDHIANA, PUNJAB - 141003 ON 05-09-2014. THE FINAL DEAL OF THE CAR IS GIVEN BY MR. GURPREET SINGH IS RS 327000/- INCLUDING ALL CHARGES.I EXCHANGED MY OLD ALTO CAR WITH THEM IN RS. 2, 42, 000/- INCLUDING ALL DISCOUNTS. (180000 OF CAR+25000+20000+5000+17000). NOW ON THE DAY WHEN WE WENT TO TAKE DELIVERY OF NEW CAR ON 05-09-2014 THEY SAID OLD DEAL IS EXPIRED AND THE DEAL IS SETTLED BY MR....
Complaint comments Read comments Complaint category Cars, Parts & Vehicles

Tata Motors - Tata Indigo ecs Emax doesnt work

User
 Sushant Dixit on Dec 9, 2014
hi, I have been cheated by Tata motors for 5.7 lacs. I bought this vehicle 6 months back. every month it stops on highway. It doesnt move on cng as well as petrol. service center guys told me its manufacturing defect. vehicle registration number is MH 05 CA 2271. I have lost too much money because of Tata and their pathetic service. i want my money back. nobody is interested in solving this issue from last 6 months. Do not buy Tata cars....
Complaint comments Read comments Complaint category Cars, Parts & Vehicles

Tata Motors - Defective critical parts fitted to car

User
 sunilkher on Dec 8, 2014
Sunil Kher <sunilkher2009@gmail.com> Nov 2, 2014 reachus@tatamotors.com Dear sir, I have purchased Indigo Manza MH 15 CM 8028 on 22nd June 2010 on my relative’s recommendations .It is completed running of 44332 kms. I gave Manza for regular servicing and that too in within stipulated time period. All Warranty servicing has been carried out in time. I also purchased extended warranty from your company. In short I am using/maintaining your vehicle as per stipulated norms. I was working with General Insurance Company & my Driving habits are disciplined .You can...
Complaint comments Read comments Complaint category Cars, Parts & Vehicles

Tata Motors - Poor action from dealer

User
 subrav43 on Dec 8, 2014
Hello Sir,

I am using Nano Lx for last 3 years. My registration number is WB 26 R 2768. When I want to your dealer K.B.Motors at Rameshwar Shaw road, Kolkata for customary service as mandated, they informed that the under carriage is rusted and needs immediate repair. They took pictures and informed that they are being sent for warranty approval and the job is expected to be done in October.

One month back, the car got stuck on the road and had to be towed to Lexus Motor Barasat. The car was repaired and delivered after nearly 14 days. I informed them about of the...
Complaint comments Read comments Complaint category Cars, Parts & Vehicles

Tata Motors - VIBRATION DURING RUNNING OF THE CAR

User
 chetan_malaviya123 on Dec 8, 2014
THERE ARE VIBRATIONS GENERATED WHEN MY CAR REACHED SPEED GREATER THAN 60 KMPH IN TATA INDICA VISTA SINCE INITIALLY. I AM VERY ENNOYED WITH THIS PROBLEM, DURING MY FREE SERVICES, I HAVE MENTIONED THIS PROBLEM, I HAVE DONE ALLIGNMENT AT AUTHORISED TATA MOTOR DEALER STILL PROBLEM NOT RESOLVED.....
Complaint comments Read comments Complaint category Car Service Centers

Tata Motors - Complaint About vehicle Engine(TaTa Super Ace)

User
 maheshno1 on Dec 7, 2014
I have purchase Tata Super Ace Tempo from dealer Unitech Automobiles Pvt.Ltd, Nerul, Navi mumbai, when I have gone for first servicing.After the servicing of my tempo they kept the engine tap open that's why when I was driving the temp i notice some fault in noise then i stop the tempo and see what was the problem in it .I notice that the engine tap was open and all oil get flush down .when i take this tempo to the service center they solve the problem but not accurately.after that the engine start getting problems repeatedly.so when i take the tempo again to the service center they only fix the...
Complaint comments Read comments Complaint category Car Dealers

Tata Motors - product is bad so it should be banned

User
 armman on Dec 6, 2014
hello i am pushkar from jalandhar i want to tell u that i had bought a car of company tata that is indica dlg turbo.i am crying for this mistake whenever i go for a trip i am always in tension i pay to mechanic for 60000 to repair it.this is very bad for tata motors.they are a big liar that there product is good but its my worst product which i buyed.so please help me if anyone sees my complaint....
Complaint comments Read comments Complaint category Cars, Parts & Vehicles

Tata Motors - Complaint not rectified, no hearing on feedback

User
 Vikasgorawara on Dec 5, 2014
Complaints storme - Boot door noise, steering bubble when brakes are applied at a speed of 100 and headlight bulb change. Vehicle returned without doing any of these jobs appropriately even after keeping the vehicle for 3 days. The feedback for service is never solicited around 1st time resolution. I mean the technician and worker are not even this much trained. A complaint was opened with Tata customer care, which was closed unethically by the kamal & co. Jaipur service center without attending. The height is the complaint was closed on a day when I was traveling to Delhi....
Complaint comments Read comments Complaint category Car Service Centers

Tata Motors - Battery problem in Tata NANO

User
 Niraj Mashru on Dec 3, 2014
Since yesterday 2nd december 2014, there is a problem in my car and i am not getting proper assistance from your call center. They are delaying to arrenge the towing and forcing me that once your technician has start the car so, i have to take it my self to service centre. But the battery is down compleatly and i am unable to drive it....
Complaint comments Read comments Complaint category Car Service Centers

Tata Motors - Timing Belt snapping_Less than 2 years of purchase Safari Storme_Engine and Cylinder repairs

User
 Anshuman3619 on Dec 1, 2014
This is the worst experience I have with Tata Motors so far. I was going from Gurgaon to Jhajjar in the evening of 28/11/2014 when my car stopped in the middle of road. When the emergency breakdown team reached after 2 hours, I was told that Timing Belt had snapped and the vehicle had to be towed away back to Gurgaon (Triumph Auto, Hero Honda Chowk). Now, even after 4 days, the actual extend of damage is not known as one of the injector has jammed. Triumph Motors personnel told me today on telephone that they need to get permission of Tata Motors for opening the cylinder head. If this...
Complaint comments Read comments Complaint category Cars, Vans & SUVs

Tata Motors - No emergency service available also spare not available

User
 Anoop Ks on Dec 1, 2014
Sir Am an owner of aTATA ace from last year, today it means 1st December at 5pm, due to a breakdown of my vecholm I just contact TATA service centere at Thodupuzha in Idukki dist, but no response from the team of technical support at service centre. My vechiles no is KL17F 9040...
Complaint comments Read comments Complaint category Cars, Parts & Vehicles

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