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Tata Motors Customer Care

Tata Motors Limited

20th floor, Tower 2, One Indiabulls Centre, 841, Senapati Bapat Marg
Mumbai
Mumbai City District
Maharashtra
India - 400013

Customer Care Phone Numbers and Contacts

Mobile:09937009595
 

Tata Motors Complaints & Reviews

Tata Motors - Fake Signtaure of mine and old vehicle sold to me withourt my knowledge

User
 modak.ashish on Mar 29, 2015
et me write again to remind you what has happened, this is informed to you in person by me earlier, which please note. I purchased a Tata Nano LX from Pandit Auto in the month of July 2014. I had come to inquire about Tata Nano where I was shown Tata Nano CX (I was offered CX for test drive), LX and Twist. I was told that, I would get Rs. 30, 000/- discount plus Rs. 5, 000/- against Brand Ambassador bonus and I got some value against buy back of my Tata Indica Petrol. In none of the conversations it was clarified to me that, the LX model which i bought was manufactured in the year...
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Tata Motors - Faulty identification of defects and replacement of parts

User
 muthujayabalan on Mar 28, 2015
Dr.M.Jayabalan, SCTIMST, BMT Wing, Trivandrum -695012. E Mail: mjayabalan52@gmail.com I am the owner of Tata Indica DLE Diesel car (KL01 T 5296, Chassis number 600131JZZP44543). Since the warranty period is over, I gave the car to M/S Kumaran Automobiles (Nagercoil) Pvt.LTd, Nagercoil, Tamil Nadu 629 003 an authorised workshop of Tata motors on 23rd December 2014 for routine service viz change of oil filter, fuel filter element, engine oil with cleaning of engine with baroil additive and cleaning of AC duct and for attending some vibration and noise from the body (Job card No.JC-Kum AuP-NC-1415-005884,...
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Tata Motors - making fool of customers - commitment not honored by TATA Salesman for TATA ZEST

User
 mjkaur on Mar 28, 2015
We have got delivery of our vehicle TATA ZEST XT (Diesel TOP) from Berkley Chandigarh on 31/10/2014. Mr Lovejeet Singh sales man had committed RAIN cum Dust Cover worth Rs. 1999/- at the time of booking. Till date TATA staff has not honored their commitment. The matter was escalated to TATA SALES cum Grievance MANAGER Mr Bhanu at their ZONAL OFFICE in chandigarh (Sector 34). Even after 45 days to TATA Company official now, he has also not reverted. They are not attending our calls even now. Is this the service level of TATA MOTORS established by Mr RATAN TATA for whom commitment and customer satisfaction...
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Tata Motors - Problems in Tata Aria

User
 Vijay dev kumar on Mar 26, 2015
Got the delivery of the TATA ARIA PRIDE car on 04.03.2015 from Pandit Auto Pune Problems observed Brake not getting applied at low speed : Handed over the vehicle to Pandit Auto work shop, The vaccum pipe was faulty which they replaced in 3 days time. Now it is OK Wobbling at speed more than 100 Kmph : Shown to Fortune, Mumbai wo have confirmed that 2 tyres are oblong and aven after the balancing this can not be rectified. Only way out is to change the tyres. This we confirmed to Pandit Auto but they chacked and confirmed that there is no problem. Any way the problem persists even...
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Tata Motors - NEW NANO CAR NO KL 08 BD 4248

User
 tsnglassking on Mar 26, 2015
Sir, This car is not running smoothly from the beginning and taken to RF Motors cochin workshop several times within this 9 months time. Sound from under body 4 times, AC complaints, and now coolent pump complaints etc/ etc. When ever we are taking to RF Motors they are not giving any proper service also. This is our second NANO car. Tata is manufacturing several types of car and commercial vehicles and there may be some mistakes in some vehicles. But you were attending very promptly to the complaints. Now RF MOTOERS-COCHIN is taking complaints very lighltly and not attending properly. This may...
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Tata Motors - Annuity Number and policy paper not received even after more than one year

User
 rakesuee on Mar 26, 2015
Dear Sirs I was working with Tata Motors. On resignation on 10-Jul-1013, Tata Motors has transfered my SA amount to LIC Mumbai P&GS department . Details are as follows: Master Policy No. GA/12511/P 432419. ( Name of the Fund : TATA MOTORS LIMITED SUPERANNUATION FUND) I have not yet received my Annuity Number from you. Kindly help me in this matter at the earliest. Pl. let me know the concerned person detail...
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Tata Motors - multiple problems against dealer

User
 prasun17 on Mar 25, 2015
I am copying content from an email that I had sent to some people in TATA motors as I got no response from the customer care department. But still till today nothing has been done. With Reference to the discussion that we had today afternoon I am putting all my complaints against the dealer (U Motors Wagholi, Pune) & Tata motors customer care below. I hope you’ll take up this matter up with Tata Motors higher management. U Motors: 1) I had booked and paid in full for my Tata Zest car in Dec 2014. The delivery was committed for 4th Jan’2015. It was never done and after quite a...
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Tata Motors - Regarding TATA ZEST

User
 jdpkumars on Mar 24, 2015
HELLO MY NAME IS KALAIVANI FROM UDUMALPET(TAMILNADU).I HAVE BOOKED TATA ZEST WHITE COLOR IN TATA-TAFE ACCESS SHOWROOM IN UDUMALPET.THE VECHILE HAS CAME AFTER BOOKING AND THE NORMAL POOJA FORMALITIES ARE ALSO MADE. I HAVE ALSO PAID THE AMOUNT OF RUPEES 1, 21, 000/-.AFTER TWO DAYS THE COMPANY REPRESENTATIVE SAID THAT THERE IS SOME PAPER FORMALITIES SO WE ARE TAKING THE VECHILE TO UDUMALPET SHOWROOM. THE SHOWROOM MANAGER & REPRESENTATIVE SAID THAT AFTER COMPLETING THE PAPER FORMALITIES THE VEHICLE(TATA ZEST) WILL BE HAND OVER TO YOU.EVEN AFTER THE COMPLETION OF PAPER WORKS I DIDN'T GET MY...
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Tata Motors - Frequent Trouble With Indica Vista

User
 Sekhri on Mar 24, 2015
1. I bought an Indica Vista Aura petrol in Apr 2010. The registration number is DL 10C 1647. 2. The vehicle has had a few problems which include failure of the fan leading to a panic situation because smoke started to emanate from the engine. 3. Latest is non functioning of the AC on account of failure of control panel as also leakage of gas. 4. These are pointers to lack of quality assurance. Would you kindly look into it. A reply would be appreciated....
Complaint comments Read comments Complaint category Cars, Parts & Vehicles

Tata Motors - tata car services palanpur(gujarat) not gives me benefits of warranty

User
 bmparekh on Mar 24, 2015
I have tata nano car(2012). Car no is GJ7AR-5714. I visited your services station at last sunday for taking the benefits of warranty. But your warrant executive Mr. Jignesh Mevada told me that you are not eligible for it because I had not done services in your service station. Any his atitude to wards the customer is very rude and aggressive. And this all things he gives me in writing. My car completed 30000 km. I hope positive response from your side....
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Tata Motors - SPARE PARTS(WIREING HARNESS) NOT AVAILABLE

User
 gipal on Mar 23, 2015
DEAR, SIR I AM GOPAL JANA(8335033844) USEING A NANO CAR OF YOUR COMPANY, LAST 3DAYS BEFORE I HAVE LODGE A COMPLAIN ABOUT WIREING HARNESS MODIFIED, MASTER CYLINDER OF BRAKE YOUR AUTHORISED SERVICE CENTER(RD MOTORS)SERVICE PERSON TOLD ME WHICH DAY MY PARTS AVAILABLE HE DON'T KNOW, DUE TO THE CAR ONLY WAY OF MY PROFESSIONAL LIFE SO PLS KINDLY ARRANGE MY PARTSAS EARLY AS POSSIBLE AND SOLVE MY PROBLEM. THANKING GOPAL JANA....
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Tata Motors - issues with service/parts

User
 deep1007 on Mar 22, 2015
To, Mr. Cyrus P. Mistry Non-Executive Director and Chairman Tata Motors, Mumbai – 400001. Dear Sir, It is my pleasure to introduce myself as Mr. Deepak Kudva belongs to a small town near Mangalore. I purchased TATA ZEST KA.19.ME.5722 as on 8th October 2014, wherein I got full satisfaction with its performance. On 8.02.2015 my vehicle met with an accident. On 11th of Feb 2015 car has been kept for repair with your dealer in Mangalore M/s. AUTO MATRIX –MANGALORE. On 26th of same month Insurance Company has given the approval for repair of vehicle. But I regret to say that from 26th...
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Tata Motors - Safari Dicor EX 2014 Date of purchase 21/11/2014

User
 paramjit singh virk on Mar 20, 2015
Dear Sir I have purchased Tata Safari EX p White delivery as per subject From Dealer A B Mehta Motors P Ltd. Jandialla Bypass.Amritsar. Finance amount was paid by HDFC Bank Ltd. and other balance payment along with RC Charges was paid to dealer. For which dealer is liable to pay Road tax on our behalf. the car met an accident on 28/12/2014 due to which a major loss arise equaling to total loss. Unfortunatly dealer has not deposited Road Tax amount. The claim has been repudated by Insurance company. The car was insured by Future Generali Insurance Company Ltd vide policy no 2014-V3416058-FPV...
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Tata Motors - about service

User
 vishalgupta.vt on Mar 17, 2015
Sir, I went to Raghvashi motors G T Road Shahadara, auth. Service center for tata motors for wheel alignment & balancing on 15-03-2015. There wheel alignment machine is not working still they open the job card & did it. When I asked them if there machine is out of order why didn't they told me that there machine is not working & they will do it manually. I will get the job done some where else. Doing manually they did not do the job properly steering wheel is still not aligned properly. Is this is the way tata service centers fools there customers....
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Tata Motors - Belt noise coming from engine

User
 62947sps on Mar 16, 2015
Sir i had purchased indigoecs cr model from joshi auto zone in march 2013, when i got first service done from joshi auto, after service when i start engine in morning i found there is noise coming from a/c belt or alternate belt, i visit many time joshi auto, but my problem is still there, after joshi auto surrender the dealership, i checked it at macro motor mohali pb, there also i visit many time, but they cant rectify my problem, Many time macro motor recall my car for repair the fault, and my car stationed with them 3 or more days, they never give me alternate car, Now my 2nd and 3rd service...
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Tata Motors - ill and greedy behaviour of IS motors roorkee (plz read this complaint in hindi font Kruti dev)

User
 sharadsharma1975 on Mar 14, 2015
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Complaint comments Read comments [2] Complaint category Cars, Parts & Vehicles

Tata Motors - MADE MY LIFE'S BIGGEST MISTAKE BY BUYING TATA CARD

User
 Avdhesh.rawat26 on Mar 14, 2015
I bought TATA Vista (Quadrajet) car in Oct 2011 and by buying this car, I made my life's biggest mistake as there are lot of problems in my car and sent my car to Kamal & Company many times for repairing but not resolved problem permanently and also sent car to Roshan Motors many times but same thing happened, they have also not resolved my problem properly. I am really fed up with this. Can anyone solve my problem to come out from this problem. You can get in touch with me on 82392-33333 and my car number is RJ-14-CQ-4590....
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Tata Motors - Sells old car that has rolled 779km stating it to be new

User
 Roy Sumanta on Mar 13, 2015
I Sumanta Roy purchased a car TATA ZEST-XM QJT 90PS, engine no.-101A2000-0525052, chessis no.-MAT624026ELJ19292 and CRN : CR01-15-124809744501 for Rs7, 57, 687.00 on 13.03.2015. After handing over the DD at 1:30PM to the representative of dealer VTR Marketing Pvt. Ltd, Kharagpur, Westbengal the car was delivered at 5:00PM.The car was never shown to me before the delivery time stating that "the car is in godown" and thereafter"at workshop getting ready for delivery." It is the faith that TATA Motors can never cheat his customer, I agreed to all statements of dealer. At 5:00 when...
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Tata Motors - Delay in response for repairing of Tata ACE

User
 K.C.Bisoyee on Mar 12, 2015
Hindustan Aeronautics Limited, Koraput Division, a PSU under Ministry of Defence situated at Sunabeda of Odisha State. The Company is having around 15 to 20 vehicles of Tata make. Company's Tata ACE OR10F-7009 was sent to nearest Tata Dealer M/s Kalinga Auto Syndicate, at Jeypore, Odisha for replacement of Engine with a Recon Engine . The dealer has submitted a quotation after dismantlingat their site. But after repairing the dealer has claimed an amount around Rs 8, 000/- more than the estimated cost. The repairing takes around 2 months time . About 4 times our people have gone to Jeypore for delivery...
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Tata Motors - Tata Motors – Cancellation of Car Booking

User
 cma.dharashah on Mar 9, 2015
Dear all, I had booked a Tata Zest from Rathod Motors, Vapi. But due to some unavoidable circumstances, we would not be able to proceed with the booking and wish to go for cancellation. When inquired with the same from dealer they told us that cancellation charges would be Rs 10, 000. Further on contacting tata Motors, they promised no such charges shall be deducted and the dealer will refund the full amount and they shared me the details of Gujarat Regional office to contact further on the issue and following is the reply received from them “It was mentioned in the Dealership Booking Policy...
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