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Tata Motors Customer Care

Tata Motors Limited

20th floor, Tower 2, One Indiabulls Centre, 841, Senapati Bapat Marg
Mumbai
Mumbai City District
Maharashtra
India - 400013

Customer Care Phone Numbers and Contacts

Mobile:09937009595
 

Tata Motors Complaints & Reviews

Tata Motors - Refund of Booking Amount

User
 deepak_k1982 on Oct 20, 2014
I the undersigned Mr. Deepak Khot had booked a Tata Zest car at Pandit Automobile, Pimpri in the month of September. As I had to cancel the booking due to my personal financial reasons, the same had been informed to the dealer. I had paid a booking amount of Rs. 21, 000 (Twenty One Thousand) in cash. I am in regular follow up with the dealer for the refund of my booking amount till date but everytime I call them the dealer gives me some excuse and only postpones my refund. I am in regular touch with Mr. Narendra Awte at Pandit Automobile, Pimpri. Today when I called him for my refund he was talking...
Complaint comments Read comments Complaint category Cars, Parts & Vehicles

Tata Motors - not receiving service

User
 Dibyendu Mondal on Oct 20, 2014
Dear Sir/Madam, I purchased a car Tata Indica-Vista diesel unit on 23rd November, 2012 from Jabalpur Motor, Indore and just completed 4 free services from Sanghi Brothers Agar road Ujjain. I have few things to share. I am not satisfied with the service and behaviour of service provider. I got last service on 15th Oct-2014. They did not wash as pump was not working, did not clear with air cleaner as pipe was broaken. When checked yesterday the left rear door was not opening due to failure of internal lever . All these lead to lost impression on free service of any reputed service station...
Complaint comments Read comments Complaint category Car Service Centers

Tata Motors - LPT/407/34/EX2/PS Break failure problem not resolved

User
 talwar_enterprises@yahoo.co.in on Oct 18, 2014
Dear Sir, I own LPT/407/34/EX2/PS Vehicle no. UP25BT-1294. The vehicle was sent to Commercial Motors Bareilly 3 days back. The complaint is of leakage of pressure while applying the break. Job card no. is C1/WJC/1401636. But today the vehicle was returned without resolving the problem, saying that they were unable to identify the reason of leakage of pressure while applying break. The vehicle is under warranty. Please resolve the issue....
Complaint comments Read comments Complaint category Movement & Delivery

Tata Motors - non delivery of Nano on appointed date

User
 Medhekar on Oct 16, 2014
I booked TATA NANO TWIST XT from Pandit Auto, Aundh. Paid final amount of Rs. 128, 724 on 10th Oct, 2014. Insurance was done on 9th Oct. I had specifically asked car to be delivered today (16th Oct.). Despite close follow up no response so far from your dealer. (current time 11.15 am)....
Complaint comments Read comments Complaint category Car Dealers

Tata Motors - Rapid tyre consumtion problem of Tata Vista car UK07AU6875

User
 manubisht69 on Oct 15, 2014
I bought RAPID TYRE CONSUMING (manufacturing defected) Tata Vista car from Oberai Motors Dehradun UTTARAKHAND on 1/1/2013. But car consume all 4 tyres at only 12500km. Tyres were replaced at Obrai Motors Dehradun and they charged me Rs.15000 @ 75% of MRP of tyres(without warranty). Again front 2 tyres replaced free of cost against warranty at same place that time car ran only 20000km. Now all all 4 tyres again ready to replaced. When I told Oberai Motors about problem they called me at service center at Dehradun. I visited there last time on 7/10/14 but neither they replaced tyres nor problem has...
Complaint comments Read comments Complaint category Car Dealers

Tata Motors - low average of Zest XM model,Purchased from Jabalpur Motors-Indore

User
 deepakr2001 on Oct 15, 2014
I have purchased a TATA Zest(XM Mode) from Jabalpur Motors Ltd. Indore on 25.10.2014, my zest is giving very very low average of 10.20km/per litre in city and 14.5km per litre on highway.that is far below of Company`s commitment of 17km per litre.I have complaint 2-3 times to GM Service of Jabalpur Motos Ltd, But as of now no response from his side...thats not fair Tata Motors Part...need immediate invervention... Thanks & Regards Deepak Rawat +919926102012...
Complaint comments Read comments [1] Complaint category Car Dealers

Tata Motors - MH 46 N 0292

User
 jks.peter@gmail.com on Oct 13, 2014
With reference to my customer complaint lodged with your customer care (Complain number 1-23042601482), I need a solution against the complaint given. I have given the vehicle for a service with your authorised service centre, Wasan Motors Service Centre, Deonar on 7th October, 2014. I was told about an approximate expenses of Rs.8000/ wherein there are two other job works to be estimated. Later it was told about an expense upto Rs.26000/. But on third day, the service adviser called me about another major expense, which will further take it to Rs.50, 000/. Today the fourth day, he called up...
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Tata Motors - Multiple problem

User
 Pradip Bhaumik on Oct 10, 2014
Multiple problem faced regularly after my purchasing car INDIGO ECS on dated 28.02.2014. My car is completely laying in LEXUS Workshop at Rampur, W.B. Now I am using a hire car in my own cost. Nobody reply me properly when I will get my car. Please advise me what I have to do. It is serious matter. It seems handed over me a old car with newly painted. Please let me know immediately. My good name PRADIP BHAUMIK, mob. no.- 09836381030, mail id :- star.infrastructure20@gmail.com...
Complaint comments Read comments Complaint category Cars, Parts & Vehicles

Tata Motors - Average problem , enigene problem in indica vista

User
 Manoj 1969 on Oct 8, 2014
i have purchase indica vista LX from hemant motors patiala dt. 15/12/2013 in average problem & enigne sound for tractor type less.coolent 1.5 m.l. per kilomiter & Average 14 kilometer per liter diesel, Hit up enigne man is problem ke bare men hement motors patiala ko ten time dikha chuka hoon jo abhi tak solave nahi haui please solave the my problem Regards Manoj Kumar Contect No. 9988999086, 98148-98015...
Complaint comments Read comments Complaint category Car Service Centers

Tata Motors - Unavailability of Head Gasket

User
 venkat_ritch on Oct 6, 2014
Dear Sir, I have purchased Tata Sumo Victa in 2004. It did work for initial few years. It is showing very frequent head problems. I have changed head/gasket in Mar 2014 at Siva Sankar Automobiles, Srikakulam, AP 9246764041 which is under Tata Motors. Ten days back same problem has cropped up. I have left the vehicle at same Siva Sankar Automobiles, Srikakulam. They say head gasket is not available. This is told since 10 days. Why Tata Motors does not maintain the item stock? Prof NB Venkateswarlu 9849369646...
Complaint comments Read comments Complaint category Cars, Parts & Vehicles

Tata Motors - average problem in tata Indica vista

User
 devkhatri on Oct 4, 2014
Tata Motors, SUB: Dissatisfied with disregard to my previous complaint remaining unaddressed. Respected Sir, This is to bring to your notice that I have been facing certain mileage issues with my Tata Indica. I had sent an e-mail complaining about this issue to which I received a reply informing me that Mr. Divyesh Kansagra (+91 909909260) would call me for my help. I received a call from him but he disregarded my complaint with which I am dissatisfied. Thereafter, my complaint (Complaint No.s: a)1/22528300102; b)1/22740601413; c)1/22502392611) was brought to a close without my knowledge,...
Complaint comments Read comments Complaint category Car Service Centers

Tata Motors - Complain regarding newly purchased ZEST Petrol Car

User
 Abhijit R S on Oct 3, 2014
Dear Sir / Madam, I, the undersigned, Abhijit Sharangpani, resident of Ahmedabad. I have recently purchased Zest (Petrol) car (on 26th September 2014) from "Active Motors" TATA car dealer from Ahmedabad. When I got the delivery, the car was already run about 90 km. When I asked the sales person, he told me that they carry out testing before delivery. I have the following complaints regarding the car: 1. The car was run 90 km already at the time of delivery 2. When I drove my new car at home I realized that the Car's speed meter / indicator is not working 3. Which means that the car was...
Complaint comments Read comments Complaint category Car Dealers

Tata Motors - not satisfied in buying TATA vehicle

User
 A guru prasad on Sep 30, 2014
I am A.GURU PRASAD from tamilnadu(madurai) owned a tata indica v2 lx on 10-02-2014.BY today the age of my vehicle is going to be 8 months only but within this short period of time my vehicle started troubling in starting the engine. Then I gave my car for service in my showroom SAKTHI AUTOMOBILES, VILANGUDI, MADURAI.My service advisor told me that they will do rectify the mistake and replace any parts if needed for free of cost by warranty claim.Now After completing the work of charging the battery and replacement of self motor they are asking me to pay rs.1800/-for wiring and else.We are looking...
Complaint comments Read comments Complaint category Car Service Centers

Tata Motors - Pathetic Service and No one is there to address the issues in the authorised TATA service centre(Jammu).

User
 Simaran.dec22 on Sep 29, 2014
My Tata Indica Vista(2012 model) is constantly giving problems related to gear lever and self start and from the past 8 months, whenever I go to service centre, no one is there to address the issues and they literally ignore all complaints. So, any Tata Official, kindly look into the matter asap or otherwise I have to take some serious actions against TataMotors. Regards, Jarnail Singh 9797474138...
Complaint comments Read comments Complaint category Car Service Centers

Tata Motors - Warrenty related complain

User
 abhi_jain1980 on Sep 29, 2014
dear sir, With reference to my vehicle Tata Nano (Registration no. MP06 CA 2191) Registered on Abhishek kumar jain. On saturday (27/09/2014) when i was handover my vehicle to your dealer Kamal & Company (Mr. Rajesh and Mr. Shalendra) and ask regarding the warranty detyails and he told me your vehicle is under warranty upto 2015 and not agree to give me details of warranty parts means which parts are under warranty. Today he called me and said your vehicle is not undre warranty because of service schedule and ask money for each and every items which needs to change. My vehicle is...
Complaint comments Read comments [1] Complaint category Car Dealers

Tata Motors - clutch plate replacement

User
 nitish.vijay on Sep 29, 2014
I had given my nano car KL39D 2659 for service at Centaa Car track Pvt ltd the previous time I visited Bangalore. My car had crossed 15700 KM when I had given it for service. When handing over the vehicle for service, I had mentioned about the clutch plate not working / becoming hard to apply, sometimes it gives me a jerk to. When I mentioned about the service through AMC, the Customer service representative (CSR) gave me an excuse that the clutch can be used for some more time and better to replace the next time I go for service (after crossing 5000 KM). Last week I received message from TATA...
Complaint comments Read comments Complaint category Car Service Centers

Tata Motors - Offer withdrawn without intimation

User
 Ajesh Kilikar on Sep 28, 2014
I have booked Nano twist from concorde motors cochin, while booking they have offered me 35000rs discount and 5000 rs for accessories, also AMC for 4 years of rs 3200/- ( which i already paid) which was advertised on public media. Till now i have not received the AMC bill, when i enquired they said i have to pay extra amount of 7400 then only they can provide the AMC or else they will refund the amount of rs 3200/-, When enquired with the officials they said, the offer was withdrawn by the TATA Motors. My vehicle details TATA NANO TWIST - Reg no - KL-43-F-9845. Ph No: 09995101202 Seeking...
Complaint comments Read comments [1] Complaint category Cars, Parts & Vehicles

Tata Motors - waranty & break dowm

User
 khan.siddiqui on Sep 25, 2014
Dear sir/madam, I have a tata car sumo gold on texi numbar. That's a reg. no.UP16BT6684.When, I had purched it, the clutch was very Hard.And the adviser told me, to runing some time became a esay. But there was not a easaly response by clutch. And on every service, i had informed to adviser about the clutch. And once the car break dowm due to clutch on the time 13-08-2014. But dealer(Ayush Motor, sec.-63, Noida) has to charged arround 22000/-. whenever my car uder the warranty. the car has to delear also today....
Complaint comments Read comments Complaint category Cars, Parts & Vehicles

Tata Motors - Delay in Car Delivery by the Dealer

User
 VijoVincent on Sep 25, 2014
Hello Sir, I have booked Tata Vista Tech (Full Option, Deisel, Grey Color) car through Hyson Motors Thrishur - Kerala by paying 10, 000 RS as advance on 27th Aug 2014. At the time of booking the dealer informed me that the car will deliver within 20 days. But not yet they delivered the car. Now they are saying there is no way to deliver the grey color car, please adjust with the white color. But I am not ready to adjust with the white color. I want the grey color car as soon as possible. what is the next step I have to take for getting the delivery as per the date. I request you to take immediate...
Complaint comments Read comments Complaint category Car Dealers

Tata Motors - Mh 14 br 5726 indica vista toppled on clear road/clear weather condition

User
 Ravindra Ramdeo Gaud on Sep 23, 2014
Good day Sir/ Madam,

With due respects I would like to bring it to your kind notice that the said car had Toppled down on a clear road with 1+4 Passenger in the car Near Shivane Goan, luckily no one had got serious injury, but the car is declared total loss by the BAJAJ INSURANCE COMPANY'S Representative.

1) Car was regularly serviced at Tata Motors Services centre at Bhosari/Chinchwad Pune.
2) All the original parts were used whenever suggested by the service centre's attending Engineers.
3) Tires are New recently renewed.tubeless.
4)...
Complaint comments Read comments Complaint category Cars, Parts & Vehicles

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