Tata Motors Customer Care
Tata Motors Limited
Customer satisfaction rating: 1%
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1184
COMPLAINTS

Tata Motors Customer Care

Tata Motors Limited

Address
20th floor, Tower 2, One Indiabulls Centre, 841, Senapati Bapat Marg
Mumbai
Mumbai City District
Maharashtra
India - 400013

Customer Care Phone Numbers and Contacts

Mobile:
Mobile:
102
82

Customer satisfaction rating
1%
Complaints
1184
Pending
0
Resolved
9
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Tata Motors Complaints & Reviews

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Tata Motors — Complaint against showroom / dealer concord motors

 Asha Bajoria Kedia on Aug 29, 2016
From: piyush kedia
Date: 29 august 2016 at 14:26:15 ist
To: "customercare@tatamotors.com"

Hi,

Not to my surprise even my below compliant was close without satisfactorily attending to the same.

Only after the below complaint i had received the rc book that too without endorsement of cng. The rc books has been lying at the dealers office since 13th april but was handed over to me only after the below complaint around 3rd week of june.

Only after receiving the rc book i realised that i have not received any information on...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Tata Motors — No warranty card or document for new car

 sami170 on Aug 29, 2016
Dear sir/madam,

Last thursday we bought a new tata bolt car from your dealer in madurai. The dealer name is shakthi motors.

Their service is ok expect one concern which is warranty information.

Let me to explain why,

When before book the car, the sales person quoted me on the plain white paper without their letter head. And that time he was promised me that quoted price is already included the extended warranty which is up to 150000km. Upon delivery time they have given the invoice and it shows nothing about the warranty information and...
Complaint comments  Read comments Complaint category Car Dealers

Tata Motors — Sterling Motors , Solapur

 Kiran Jadhavar on Aug 26, 2016
मी किरण सुंदरराव जाधवर रा मोहोळ जि सोलापूर येथील रहिवाशी असून मी दि २७/४/२०१६ रोजी sterling motors सोलापूर येथून बुकिंग नं SIND0020 ने tiago xe 1.05D BS- 5 हि गाडी बुकिंग केलेली होती बुकिंग करते वेळी सदरची गाडी १-२ महिन्यात देनेचे हमी दिलेली होती. त्यानंतर मला...
Complaint comments  Read comments Complaint category Car Dealers

Tata Motors — Incorrect Engine Fittings done by Tata Motors Service Center which leads me additional cost of 80,000 Rupees of Engine rework

 Dhaval Limbad on Aug 25, 2016
Respected Sir/Ma’am,

I hereby would like to describe the below service issue that I faced with Tata Motors Road Assistance service and have been in condition of paying total of 87, 350 Rupees because of the wrong fittings done by Tata Motor’s garage in Dharmapuri - Tamilnadu

On 14th August, 2016, I was travelling from Hogenakkal to Bangalore and near to L&T Toll Plaza my Car Reg # : KA04 MG 1167 got break down and was not even starting.

I called Tata Road Assistance Service on helpline # 1800 209 7979 and raise a service request # 1-44108683768...
Complaint comments  Read comments Complaint category Car Service Centers

Tata Motors — Mechanical job in hyundai

 naveen ik on Aug 25, 2016
I got a call from shine they told to pat first 2500 after payment they told to pay 4600 after for confirm they told 8900 after paying they told to oppen an accoumt 15000 i paid after they told to pay 13500 for test recuirtment they cheated me totally 31500.please help me return i paud mt money giving my documents to loan so now i am in risk try to refund my amount sir...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Tata Motors — Tiago Delivery Delay

 priyeshrc on Aug 25, 2016
Sir,
I have booked tata tiago xZ Blue from Concorde Bangalore branch on 05th of May paying rs10000 and the dealership promised to deliver the car with in 6 week time. after my freequent calls they said if i select with out aloyee wheel car will deliver with in 2 weeks, After that till date no executive is responding my call even though not receiving my phone. They have already promised 3 to 4 times date for delivering the car but till date only using the delaying tactics.
So i am requesting the higher authorities of tata motors to look up in the matter and deliver the car to me as...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Tata Motors — Fake interviews

 Kritika Rai Dwivedi on Aug 24, 2016
I got email from tata motors ltd for recruiting under skill india program in tata motors company.they conducted a telephonic interview as well for me and then they said that i am selected for jr. Engineer designation in production department with offering salary 3.41lac per annum at pantnagar uttarakhand
They used the name kuldeep singh hr head
Akshay kumar mankad dgm
They also send me the confirmation letter and then adked me for depositing 5000 rupees as security money.
What is this..many innocent job seekers can become victim of this stop this.....
Complaint comments  Read comments Complaint category Job & Career

Tata Motors — Tata motors is a dull manufacturing company

 Onkar19390 on Aug 24, 2016
Dear all who is thinking to buy a new Tata vehicle I would like to say you please do not buy any vehicles of Tata company. Because my experience is very bad with Tata company I have Tata indica ev2 Lx which registered no. Is MH47C8320 is giving high maintenance which is high costs spare parts are too costly and service centre giving bad service and saying give us rating 10/10...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Tata Motors — Tata motors amc no. 8200029655 dt. 09.03.2013 (gold) for servicing of my tata manza car bearing registration no. jh01-ar-4301 (copy enclosed).

 Dhritijha on Aug 23, 2016
Dear sir,
I purchased an amc with following particulars :
1. tata motors amc no. 8200029655 dt. 09.03.2013 (gold) purchased from tata motors dealer m/s basudeb auto limited, ranchi (jharkhand) against rs. 5628/-only for servicing of my tata manza car bearing registration no. jh01-ar-4301 (copy enclosed).
2. validity of amc: valid for 4 (four years) /20000 kms, whichever is earlier from the date of contract.
3. kilometer reading on the date of purchase, i. e., 09.03.2013: 2186 km
4. kilometer reading on the date of last service on 13.08.2016: 12575 km
Complaint comments  Read comments Complaint category Car Service Centers

Tata Motors — Car delivery and price difference

 amit adhav on Aug 23, 2016
This is in reference to tata tiago car booked at pandit automotive law college road on 15th may 2016, at the time booking i have told the delivery date within 2 months but i have not got delivery till date, in spite of that every time i got the false commitment, in this regard i have lodge complaint two times but no resolution till date,

Mr. Jayesh pagaria (Tata motors) called me for complaint feedback but he is also unable to solve the issue and asking the price increase for delivery of the car.

I am not agree to pay extra amount that agreed at time booking,...
Complaint comments  Read comments Complaint category Car Dealers

Tata Motors — Booked tiago not delivered

 sangeetha.ay on Aug 23, 2016
Hi, i have booked tiago car in orr branch bangalore on 18th may 2016 and suppose to get the car on 18th july. I got a request email from nivedhita (Br. Mgr) there is a delay in delivery for 4-5 week. Today we spoke to surjit he is saying it will take another 3 weeks. When i spoke to dairy circle manager (By mistake i called him instead of orr branch), he told it will be delivered without alloy wheels means on 19th july or else need to wait for 2-3 weeks.in that case, i should have received my car by this time. I need an explanation.

Regards, sangeetha, 9632323201...
Complaint comments  Read comments Complaint category Car Dealers

Tata Motors — Provide a old vehicle in the place of new vehicle

 Suranjan Mondal on Aug 23, 2016
Last 2011, nov 17. I was purchased a tata nano from lexus motors, singur. But they provide me a old vehicle at the place of new vehicle. Many many i was trying to contact with them but they never try to solve my problem, they always ignore me. For that i was stop to pay the finance amount. Last 18th july 2016, they pick my vehicle from sreerampur, delhi road (Near - mood bar & restaurent)....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Tata Motors — Safari storme

 tarun.samrats@gmail.com on Aug 22, 2016
Respected sir.. I have purchased a tata safari strome from dhingra motors gurgaon in nov. 2013... After purchase ot was sequel of complaints coming out of the car somtimes its noise from engine... Sometimes its autolocking system.. Doors... Gear... And streo by alpine... As the dhingra motors come to close by 2015 mid in june... They issued me amc against 15000 service paid one they taken money by check n after their closing the outlet i went to aristo motors sec. 5 gurgaon.. They told me ur amc is not punched at that time.. I shocked.. As it was my mistake to not check papers.. Only on words i...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Tata Motors — Tata tiago not delivered even after 4 months and now they say vehicle price has increased

 sanjit_m on Aug 21, 2016
I booked a tata tiago xz petrol model at the tata motors thane, ghodbunder road branch (Atulya motors) on 29th april 2016.. Dealer communicated the vehicle will be available in 1 - 1.5 months, its almost 4 months now the vehicle still is not available and i keep on calling every week the reply is only that we are trying our best to get the vehicle as soon as possible.
Recently when i visited the showroom the sales representatives said the tiago price has now increased and i have to pay the new price, this is realy disgusting of tata motors. I booked vehicle on 29th april 2016, price rise...
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Tata Motors — Indica vista gj-6fc-1386 window repair for switch problem and

 Govind singh bhadauria on Aug 20, 2016
Gj-06fc-1386 indica vista
Went to baroda miles motors for regular customer but few times mr rahul jaiswal advisor is not taken serious attention. They do pending work and harressment & frustrated me so i decided not come in tata motors in miles for any service from today, they always pretend. After 2 days of vehicles left today & no service my vista;and never purchases tata vehicle since now because you not provided service and do rudeness, insulting behaviour infront of security today by employee mr rahul jaiswal is not treating as a customer. They do dadagiri with me, you check all metter.
Complaint comments  Read comments Complaint category Car Service Centers

Tata Motors — Delay in handing over invoice and vehicle

 Shashi k Jha on Aug 20, 2016
Dear sir,
I have purchased tata ace mega from your dealer namely "cosmopolitan auto a unit of lmj auto pvt. Ltd.in guwahati" on 18th of august 2016 but i am soory to say that the dealer's staff and the way to deal with party is not up-to the mark and the reasons are.
1) i have booked blue color of the vehicle and they have assured me that the vehicle is available in stock with them but at the time of delivery they are unable to give the same color vehicle so i take another one.
2) they took long time to hand over the vehicle as a result my full day has been lapsed.
3)...
Complaint comments  Read comments Complaint category Car Dealers

Tata Motors — Wrong registration detail/backdated gate pass and service coupons

 shriNB on Aug 20, 2016
Dear sir/mdm.
I have purchased tata zest xt reg no. Hr 26 ct 8617 on 15-nov-15 from aristo motors gudgaon. Invoice no.718226022.
They gave me a gate pass no.3367 dd 08-aug-15, where as i took delivery on 15-nov-2015, why i was given back dated gate pass and also they have issued me back dated service coupons dated 18-aug-15. Due to this date, i got call for servicing yesterday. This shows that the vehicle has been sold to some one else on aug-15 and all the papers were prepared accordingly.
Second thing i noticed that the registration of vehicle has been done as diesel vehicle...
Complaint comments  Read comments Complaint category Car Dealers

Tata Motors — Tata grande fuel problem

 SUNIL c.s on Aug 20, 2016
From: sunil c. S
To: tata motors
Sir,
I have purchased a sumo grande turbo on 31/10/2010 with a chassis number mat 465212 apg 24530. I have noticed a complaint on fuel meter on the delivery itself. I have informed the same to the tata showroom sky high in perinthalmanna from where i have recieved the vehicle. It was not repaired and they said that is not significant and i ignored it and "now iam facing a serious problem regarding oil pumping and it causes starting problem and all the time i have manual pumping for starting the vehicle. The problem has presented in the showroom...
Complaint comments  Read comments Complaint category Car Dealers

Tata Motors — Tata tiago - average is pathetic

 kanika_mital on Aug 19, 2016
I had purchased a tata tiago in april 2015 basis the advertisements made by the company on the product. Big hoarding were displayed claiming average of the car above 24 km/l, however to my surprise when i started using the car the average was 6-7 km/l then the company officials told me that after 1st servicing the average will increase. Post the servicing the average was 10 km again i approached the comapny officials who told me that once i cross the 2500 km the average will increase however it is only giving 10 km/l. I now assume either the car they have given me is defective or the company has...
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Tata Motors — Poor services, totally bad experience.

 Sachinbodke on Aug 19, 2016
Delivering period was to long around 4 days. Given car for servicing on 14 august. One problem was sort in front of me. Sending message at around 11.42 am that your car is ready on 19 aug. When visited they took around half hr, and then they did car for washing. I had wasted around 2hr there. Every poor service. I am using tata zest mh 15 ep 2712. Servicing done at wasan motor in kandivali....
Complaint comments  Read comments Complaint category Movement & Delivery

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