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Tata Motors Customer Care

Tata Motors Limited

20th floor, Tower 2, One Indiabulls Centre, 841, Senapati Bapat Marg
Mumbai
Mumbai City District
Maharashtra
India - 400013

Customer Care Phone Numbers and Contacts

Mobile:09937009595
 

Tata Motors Complaints & Reviews

Tata Motors - Tata Products purchase from other shops refused by Kumaran Automobiles,Tirunel vely

User
 SridharVaradarajan on Jan 27, 2015
Hi I am from Tirunelveli Tamil Nadu and doing travels business at perumal puram (Guru Traavels) TN 72AC 2175 purchased from kumaran Automobiles Trinelveli. Due to with out stock at Kumaran Automobiles workshop Tirunel veli I purchased ECU-UNIT RK-19437 from Shree Radhaa krishnan automobiles S.N Road Tirunelveli. I tried to fix this in Kumaran Automobiles workshop . The work manager refused because of i purchased the Tata original product from out side.So please clarify the Tata Company Norms of the Tata Authorised Workshops. I fixed the ECU-Unit other work shop and working fine. Will we purchase...
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Tata Motors - denial for extended waarnty cover

User
 Singhal Dinesh on Jan 25, 2015
I have purchased one Tata Indigo Manza on Apr 2012 and also took extended warranty from your dealer M/S Mehta Motors Bathinda. I had carried out all mandatory maintenance services at your authorized dealers in due time. But recently my car starts giving some trouble. The Glo plug stop working . When approaches the dealer, M/S Mehta Motors Bathinda, it was informed that the Gloo Plug is not working properly. M/S Mehta Motors booked one claim for the extended warranty. But the claim was rejected with remarks as ---“The services of the vehicle are important and mandatory and must be carried out from...
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Tata Motors - Complaint on Brindavan Motors Hyderabad

User
 pallala on Jan 25, 2015
I my not happy with the service given by Brindavan motors hyderabad. They repaired the break with new parts for a cost of 8K which i am ok with but i am upset with below issues 1. Before service they quoted the repair cost of 10K and then when I found out the spare parts online and udated the team then they have given the bill of 8K 2. One of the wheel cap was broken and put inside the car 3. The steering lock was 100% perfect before I handed over the car for repair, but it is not working after they handed over the car. I think it was intentional by the service team to get more revenue from customers. I...
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Tata Motors - Not satisfied with Tata nano cx

User
 Kishan251078 on Jan 22, 2015
I facing lots of problem after purchasing Tata Nano CX.I purchased this vehicle on April-2014. 1.AC is not working. 2. A sound Is continue in BackSide. 3.Break is not working. 4. Front tyres are in bad condition. I Have repaired all the problems many times. But situation is as it is....
Complaint comments Read comments Complaint category Loans

Tata Motors - ace sale will be stop due to high insurance amount

User
 Deepakg85 on Jan 22, 2015
Dear sir I am user of Tata ace from last 5 year and the same vehicle i have 3 nos, so my complain is when i had purchase new vehicle that time insurance amount was 9000 approx but time to time insurance amount increase and after 5 year last week i have done my vehicle insurance 19500/- for one vehicle if it will be continue i will shell my vehicle because source of income is very low but expense is very high also this is not for my vehicle is for all tata ace owner. Due to this many people thing change and they do not want to bye this category vehicle main thing is big truck and ace insurance...
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Tata Motors - Repairs of my Indigo Car-HR-26-AP-1459

User
 Bobby Brar on Jan 21, 2015
I have an Tata Indigo LS 2007 model HR-26-AP-1459. Recently the injectors got changed 22-Dec., 2014. Thereafter every week (for atleast 2-3 days) my car is in the work-shop and I am not getting a clear picture that what is the problem and when will it be resolved. Request you to look into the matter and resolve the problem of my car....
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Tata Motors - Regarding unsatisfied service

User
 vijayakumar .p on Jan 21, 2015
Dear Sir/Madam, Iam vijayakumar from kanyakumari, iam an Travel agent and Tour Operator facing lot of problems at your service center, Iam an old customer of Tata motors and now iam totally disappointed on troubles faced at Tata motors (kumaran Automobiles Pvt Ltd) service center at Nagercoil. Please check my profile these are some of the vehicles purchased from Tata motors in RC owner S.C Thangam (my mother) and me (vijayakumar.p) 407 goods vehicle. TN 74 A 9880 TN 74 D 1991 TN 74 D 5600 709 goods vehicle. TN 74 J 4272 Indigo: TN 74 M 6446 Indica: TN74 AA 5382 Indica: TN74 AA 5367 Manza:...
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Tata Motors - Indica Vista RJ07-CB-1337 starting problem

User
 DN Garg on Jan 20, 2015
Last service of our car Indica Vista no.RJ07-CB-1337 on dt. 09-12-2014 at Kms. 1, 12, 394. Marwar Motor, Bikaner tax invoice no. MarMo-BI-1415-04093 dt. 09-12-2014 amounting Rs. 2660/-. But we found 15 time car starting since this service. Marwar Motor's Service Manager Mr. Ummed tell us there are nothing any serious problem, just fuse are dead all time. After this service 3 time Marwar Motor's service boy taken car to workshop for checking problem, but result is nothing till yet. Today morning car again problem to start. We request to Mr. Ummed kindly resolved the problem if you can. Now...
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Tata Motors - Parts covered under extended warranty

User
 manish_dhankhar on Jan 17, 2015
Dear Sir, Kindly be advised i had purchased TATA Manza(Chasis no.-MAT613034ALJ30119) on 03rd Sept'14 and had taken 24months extended warrenty at the of purchase.My policy number is 100036556.At present my car's clutch is giving some problem.On consulting Rohtak, Haryana tata dealer i am informed that clutch plate needs renewal.Dealer is saying that clutch plate is not covered under extended warrenty list whereas it is clearly mentioned in the warrenty list(page of the same is attached for your refrence)So kindly clearify whether clutch plate is included in the warrenty list. Thanks and...
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Tata Motors - Cancellation of Car Booking

User
 cma.dharashah on Jan 17, 2015
Dear all, I had booked a Tata Zest from Rathod Motors, Vapi. But due to some unavoidable circumstances, we would not be able to proceed with the booking and wish to go for cancellation. When inquired with the same from dealer they told us that cancellation charges would be Rs 10, 000. Kindly guide me and help me out on this....
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Tata Motors - VEHICLE REGD NO. NOT GIVEN AFTER 2 MONTH OF PURCAHSING

User
 nitishstfc on Jan 17, 2015
Dear Sir, I had purchased a TATA ARIA in month of 22 October 2014 from KAMLA SHREE Motors at Bilaspur (Chattisgarh) and whole amount has been paid to him by us but they didn't giving me SERVICE BOOK & IN-VOICE AND REGD NO. Please provide me solution as soon as possible otherwise i have to go under Consumer Forum to take a legal step against TATA Motors dealer shortly.They always extending his promising day to provide it and always make a excuse and now they are saying that you can get back your money on the behalf or RTO paper works. Thanks & Regards: NITISH KUMAR MISHRA Mob...
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Tata Motors - Tata Venture performance

User
 manavalam on Jan 16, 2015
The above van was bought from Prerana Motors (P) Ltd., in March 2012 with Reg. No. KA 51 MC 4600. I switched to TATA vehicle with a great expectation that the performance would be better. But to my bad luck, the power steering was never steady and free. It has given lots of problems and the service history be referred. Electrical cable problems, gear box problem, low pick up etc. always haunted me as to some uncertainty whether I can take the vehicle out of city for visits as it is to be towed on 3 occasions. Now with such a frustration, when I want to sell away the vehicle, there is no buyers even...
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Tata Motors - Asking for Extra AMount and Not providing Delivery

User
 anandbil on Jan 15, 2015
Hello Sir, Please Help Me On Issue Which I Am Facing For My Car With Concord Motors . "Tata Cars Are Good But Their Sale And Service Making Them Poor" That Was The Feedback I Got By Competitors Of Tata When I Was Looking For Car For Myself. But I Ignored These Things And Went Ahead With Booking Of Tata Car From Concord Motors Bangalore. Now Its Worst Decision Taken By Me And Whatever Was Told To Me About Tata Sales Is Now Becoming Truth. I Had Booked My Safari Last Month With Offers Available In December Month. I Made All My Payment Well On Time But Concord People Are Saying They...
Complaint comments Read comments [1] Complaint category Car Dealers

Tata Motors - Harassment after booking for Tata Zest

User
 dds123 on Jan 14, 2015
I am writing this mail with absolute disappointment and anger at the way in which I was treated by Concorde Motors as a prospective customer for the Tata Zest. Even after depositing more than half of the car's showroom cost, I was subjected to endless delays, changes in the colour of the car, changes in the terms of sale (where benefits earlier promised were later withdrawn) and changes in the price of the car where demand was made for additional payments to be made for buying the same Tata Zest XMS as apparently the price of the car had changed. For your information, let me put down the timeline...
Complaint comments Read comments [1] Complaint category Car Dealers

Tata Motors - Tata zest (Petrol) xm variant ka 03 mu 7819

User
 sravantr on Jan 14, 2015
Its didn't even run 3 months /3000 KMS my car has become the worst which I have ever seen in my life.

Show room: Ebony auto, Near Nagawara, Bangalore, Karnataka.

1) Gear box became like play box which is like very sensitive (As like touch screen )
2) Engine sound and pulley sound is more than a diesel engine.
3) Fan sound which i never faced such sound in cars.( As high as aeroplane thrust sound)
4) Even though clutch has been adjusted for thrice from the time i bought my vehicle within 3 months now it is for the fourth time to adjust.
...
Complaint comments Read comments Complaint category Cars, Vans & SUVs

Tata Motors - Pathetic customer service-Dealy in parts from Tata motor's!!

User
 chrris on Jan 14, 2015
This is in regards to my vehicle Tata sumo Gold reg no MH 04 GD 1524 which is a T permit car and it's on business in a private firm.I gave my car for repair on 22nd Dec wherein they said the failure would not be covered under warranty because i missed my fourth service and i had no option but to agree to this however the failure was nowhere related and had not occurred due to the service which i missed Now since i asked them to repair the car and will pay it from my pocket its been almost 20 odd days the car is still not ready and this time it's not my fault that i m gonna bear the losses, it's...
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Tata Motors - Customer Service - TATA Zest

User
 singhksanju on Jan 14, 2015
Hi, I own Zest XT and really not happy with the way issues are tackled at TATA. After buying Zest in Oct 2014 (which is my first TATA car) from TATA Oberoi in Noida Sec 63, I felt happy as car is really nice and it reflects how much TATA must have invested in it. However, over a period of 3 month I am now reconsidering any future relationship with TATA or recommending TATA to anyone. Below is the sequence of issues I came across 1. Right after 15 days I started encountering issue with car getting stopped while driving (frustrating when you are in heavy traffic or traffic signal). For...
Complaint comments Read comments [1] Complaint category Cars, Parts & Vehicles

Tata Motors - Tata Manza - Engine Oil buring inside & I need to Top up every 2000 km since the day one I purchanse

User
 RahulGPatil on Jan 14, 2015
Respected Sir/Madam, I regret to say, I am facing oil burn issue day one I purchase my Car & now more than 2 years, please check your system for MH-12-HV-6770 Manza record. In the past "Tata Pandit Auto Service Center Engineer" already top-up engine oil multiple times rather every 2000 to 3000 km and run the car for 200 to 2500 / 4000 km to confirm the issue, my car has already run more than 15000 to 20000 km unnecessary out of total 30000 km.to confirm oil burn again and again. If you check your record you will find my car at Tata service center (Tata Pandit Auto, Sahakar Nagar...
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Tata Motors - Engine Oil buring inside & I need to Top up every 2000 km since the day one

User
 RahulGPatil on Jan 14, 2015
Respected Sir/Madam, I recreate to say, I am facing oil burn issue day one I purchase my Car & now more than 2 years, please check your system for MH-12-HV-6770 Manza record. In the past "Tata Pandit Auto Service Center Engineer" already top-up engine oil multiple times rather every 2000 to 3000 km and run the car for kms (200 to 2500 / 4000 km) to confirm the issue, my car has already run more than 15000 to 20000 km unnecessary out of total 30000 km.to confirm oil burn again and again. If you check your record you will find my car at Tata service center (Tata Pandit Auto, Sahakar...
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Tata Motors - Manufacturing defect in New Purchased Car Tata Zest

User
 Nidhish Shah on Jan 14, 2015
Dear Sir, I have recently purchased a tata zest from Concorde Motors Mumbai. The car delivered to me seems to be defective, at the time of Delivery the car had problems with ignition and the ignition use to stop while driving the vehicle in gear. The authorised person for TATA Mr.Ajay Wankhede from Concorde Motors Andheri assured that the problem was because of Spraying Heavy water at the time of Cleaning and the Water had gone in spark-plug reason which ignition was stopping, he said it would not occur again once the car would heat up properly and water would evaporate. Certain noises in the...
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