Tata Motors — Delay in handing over invoice and vehicle

Address:

Kamrup Metropolitan, Assam, 781033

Dear sir,
I have purchased tata ace mega from your dealer namely "cosmopolitan auto a unit of lmj auto pvt. Ltd.in guwahati" on 18th of august 2016 but i am soory to say that the dealer's staff and the way to deal with party is not up-to the mark and the reasons are.
1) i have booked blue color of the vehicle and they have assured me that the vehicle is available in stock with them but at the time of delivery they are unable to give the same color vehicle so i take another one.
2) they took long time to hand over the vehicle as a result my full day has been lapsed.
3) though i have purchased vehicle on 18th august till now i have not received invoice and other related documents except only insurance.

Hence i would like to know the reason for such delay from your end.

Regards

Shashi kant jha
Contact no. [protected]