Tata Motors — Delay in response for repairing of Tata ACE

Address:Koraput, Odisha

Hindustan Aeronautics Limited, Koraput Division, a PSU under Ministry of Defence situated at Sunabeda of Odisha State. The Company is having around 15 to 20 vehicles of Tata make. Company's Tata ACE OR10F-7009 was sent to nearest Tata Dealer M/s Kalinga Auto Syndicate, at Jeypore, Odisha for replacement of Engine with a Recon Engine . The dealer has submitted a quotation after dismantlingat their site. But after repairing the dealer has claimed an amount around Rs 8, 000/- more than the estimated cost. The repairing takes around 2 months time . About 4 times our people have gone to Jeypore for delivery of the aforesaid vehicle but the dealer has failed to delivery the vehicle and they also harassing our people all the time. After repeated reminder, finally we succeed to get our vehicle back after repairing. after coming to our factory when we start using of the vehicle, the temperature reaches to RED and the coolent temperature raised. We have requested the dealer to rectify the problem 20 days back and remind everyday. But there is no response from the Dealer till date. Also there is no number engraved in the Recon Engine. It is therefore requested to intervene into the matter and take necessary steps for providing required support regarding repairing of the vehicles. Regards For Hindustan Aeronautics Ltd. Koraput Division K.C.Bisoyee Engineer (Transport) Ph-[protected]
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