[Resolved]  Tata Motors — Engine Oil buring inside & I need to Top up every 2000 km since the day one

Address:

Pune, Maharashtra

Respected Sir/Madam, I recreate to say, I am facing oil burn issue day one I purchase my Car & now more than 2 years, please check your system for MH-12-HV-6770 Manza record. In the past "Tata Pandit Auto Service Center Engineer" already top-up engine oil multiple times rather every 2000 to 3000 km and run the car for kms (200 to 2500 / 4000 km) to confirm the issue, my car has already run more than 15000 to 20000 km unnecessary out of total 30000 km.to confirm oil burn again and again. If you check your record you will find my car at Tata service center (Tata Pandit Auto, Sahakar Nagar ) every 2000 to 3000 km for oil burning problem, For example just in last 10000km my car is at 20000km then 22500km then 24500km then 26500km, 29200km and now visiting to service center for just Oil Top up & till date I paid for oil even though it is under AMC except once I refuse to pay for oil. Issue is going on since beginning, we discover when Turbo has failed in Dec-2012 after 1 months of servicing & in just 8 months after purchased new car, and Service Center started oil topping up till date. Now I have feeling, I am just wasting my car running km, time, money, AMC period, Engine Warranty period etc. Or Tata guys are waiting to complete the warranty & AMC period ? I am continuously following, I have email thread as well. I don't know if there is no root cause observed at service center then why are not to escalated with Tata Motors ? If any vehicle is visiting service center continuously then even no one cares from Tata why the customer is visiting ? I have got appointment for Next Schedule Servicing at 30, 000 km on this Saturday 17-Jan-2015 for Sahakarnamga Work Shop. As first step, I am raising my concern here so if there is someone considering consumer complaints so can plan appropriately to escalate & track my problem. I hope I will see some positive steps towards my problem resolution. Or else I am relay frustrated and now ready to take any action. Make a note it is mentally harassing me. If Tata Motors & Authorise Service Center guys are not able to resolve then replace it. -- Thanks & Regards, Rahul Patil (Pune) Mobile :- [protected] [protected]@Gmail.com ==========================