Tata Motors — Fake Signtaure of mine and old vehicle sold to me withourt my knowledge

Address:

Pune, Maharashtra

et me write again to remind you what has happened, this is informed to you in person by me earlier, which please note. I purchased a Tata Nano LX from Pandit Auto in the month of July 2014. I had come to inquire about Tata Nano where I was shown Tata Nano CX (I was offered CX for test drive), LX and Twist. I was told that, I would get Rs. 30, 000/- discount plus Rs. 5, 000/- against Brand Ambassador bonus and I got some value against buy back of my Tata Indica Petrol. In none of the conversations it was clarified to me that, the LX model which i bought was manufactured in the year July 2013 which was 1 year back. I have demanded to submit the document (before selling the car to me) where it was mentioned. After I purchased the vehicle, the Tax was paid after two days after the vehicle was handed over to me. Also, I didnt get the Insurance Papers, AMC Papers for many days. I was following up for the registration number, I was given many false commitments by the Sales Person, Mr. Rohit. In the mean time, I was informing that, i had completed 200 kms running, which is against the RTO rules, still I didnt get the number. I got the number after I followed up many times, and finally spoke with someone in RTO who gave me the number of the Agent who works on behalf of Pandit Auto, Mr. Raju Lavate, where Mr. Lavate informed me the number, in the mean time, the running of the vehicle was 500 kms. I was not allowed to meet any senior person in between. I was supposed to get a refund of Rs. 2100/- and which was also not given to me in time and when I followed up and finally came to meet Mr. Amol, Branch Manager, I was told that, refund was Rs. 1500/-. I had informed all what had happened in the past to Mr. Amol, where you were available but never intervened in the matter. When I left Pandit in after informing to Mr. Amol that I will be taking legal action against Pandit and the next day You called me and asked me to come to meet you where I informed you all the facts which you agreed. Now, a week back, I received the Registration Smart Card from RTO, Pune, where I was surprised to see that, Date of manufacturing of vehicle was July 2013. I called you, and came to see you where, you kept some documents in front of me to explain me that, I knew about it and I had signed a Vehicle Order Form, You are claiming that, its your internal formality but had a customer signature space where I could find that, that paper which was in duplicate or triplicate, had some fake signature instead of mine. I complained about it and you spoke with your Owner Mr. Gokhale Siddhartha about this, he spoke with me over phone and said that, you return the vehicle and we would return your money, and I wasnt ready for that as I was never intending to sell Nano which was bought 2 months. I wanted a copy of Order Form where Pandit Auto employee had done fake signature of mine but I didnt get it .. (and you informed me last week that, you have sent it to your admin department!!!) I requested Mr. Siddhartha to intervene personally and meet me at the showroom which he agreed initially and then after your discussion with him again over phone, he denied and clearly told me over phone that, his admin and legal team at Pandit have told him that, there was no strong proof with me and hence Pandit is at safer side and told me to take legal action and he will see what to do. In the mean time, you again intervened and said that, you will speak with Mr. Siddhartha's father who was in the US and let me know what to do, on Tuesday. 16 August 2014. I visited on Tueday, along with my father where I didnt get any positive response. You said that, the person from Tata Finance named Sagar told you that, he had informed me about the manufacturing year of said Nano. I spoke with him after I left the showroom where he clearly said that, its not his job and he never informed me this, which please note. Sir, I messaged you a couple of times and I havent yet got any solution to my problem. This is a clear Fraud case and I have been patiently waiting for your positive response.. which I am not getting. I have submitted an application to you requesting to give me a copy of the Order Form on which Pandit Auto employee have done my fake sign.. and that is the only document on which the year of manufacture is mentioned. Also, I have raised a concern over the current value of the 2013 vehicle and need not write in detail in this email.