Tata Motors — ill and greedy behaviour of IS motors roorkee (plz read this complaint in hindi font Kruti dev)

Jheku ps;jeSu egksn;]
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fo’k;%& vkbZ0, l0 eksVlZ & :Mdh }kjk esjh VkVk lQkjh dh okjUVh lqfo/kk esa Vky&eVksy ds lEcU/k esaA
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eSa xr 12 o’kksZ ls VkVk lQkjh dk fujUrj miHkksx dj jgk gw¡A igyh Tata Safari DL7CA4539 esjh ifRu Jhefr n'kZuk 'kekZ ifRu jke iz'kkn 'kekZ ds uke ls [kjhnh xbZ rFkk 19 flrEcj 2003 dks esjh ifRu ds uke iathd`r gqbZA nwljh Tata Safari esjs }kjk vius uke ls[protected] dks I.S. Motors] :Mdh ls [kjhnh xbZ ftldk jftLVªs'ku ua0 UK-08W 8091 gS] yEcs le; ls Tata dh gh xkfM+;ksa dk mi;ksx djus ds ihNs esjh lksp gS fd ;fn India Made dksbZ Hkh oLrq gesa fons'kh oLrqvksa ds cjkcj Hkh izkIr gksrh gS rks gesa vius ns'k dh Lons'kh oLrqvksa dks izkFkfedrk nsuh pkfg, ] TATA muesa ls, d gS] ;gh dkj.k gS fujUrj 12 o’kksZ ls TATA SAFARI dk mi;ksx dj pqdk gw¡ rFkk orZeku esa Hkh dj jgk gw¡A
vknj.kh; egksn; eq>s cMs [ksn ds lkFk vkidks fy[kuk iM+ jgk gS fd esjh mDr VkVk lQkjh la[;k UK08W8091 18 fnlEcj] 2014 dks 'kkgiqj] tuin eqt¶Qjuxj esa lM+d ij pyrs gq, cUn gks xbZ Fkh ftl ij vkidh Online services ij lEidZ fd;k x;k rFkk mDr On Line Services }kjk vxys fnu 19 fnlEcj dks izkr% yxHkx 9%00 cts, d eSdsfud Hkstk x;k rFkk gesa mDr eSdsfud dks 999-00 :0- nsus gsrq Qksu ij crk;k x;kA 999-00 :0- nsus ds ckn mDr eSdsfud }kjk xkM+h dh tk¡p djus ds ckn crk;k x;k fd Timing belt VwV xbZ gS] ftl ij geus lEcfU/kr Mhyj I.S. Motors] :Mdh dks lEidZ dj gekjh Due okjUVh gsrq lqfo/kk miyC/k djkus gsrq dgk ftl ij mDr Mhyj }kjk gesa Qksu ij crk;k fd vkidh okjUVh corrupt gks pqdh gS vr% ;g lqfo/kk vkidks ugh feysxh] vxys fnu eSa o esjk csVk 'kjn 'kekZ I.S. Motor :Mdh x;s rFkk gesa crk;k x;k fd Jh lrh'k dqekj th ls lEidZ djsA Jh lrh'k dqekj th us Hkh ogh ckr nksgjkrs gq, crk;k fd vkidh, d service nsjh ls gqbZ gS] gekjs }kjk service record ekaxs tkus ij Jh lrh'k dqekj th }kjk service statement check dj Lohdkj fd;k x;k fd vkidk lfoZl fjdkMZ Bhd gSA bl gsrq Tata ls Approval gsrq eSa job dkMZ fudyokdj esy Hkstw¡xkA 8&9 fnu ;g dgdj Vky x;k fd dEiuh ls vkidh okjUVh ds ckjs esa Approval ugh vk;k] rn~iqjkUr 28 fnlEcj dks ges crk;k x;k fd Approval vk x;k gS] vki xkMh I.S. Motors :M+dh Hkst nsA 30 fnlEcj dks geus Qksu ij Jh lrh'k dqekj th dks crk;k fd ge xkM+h c¡/kokdj yk jgs gS Jh lrh'k dqekj th us crk;k fd eSa vkt ckgj tk jgk gw¡ vki I.S. Motors :Mdh ij xkM+h igqa¡pk ns eSa vkdj fn[kok yw¡xkA 30 fnlEcj 2014 dks geusa xkMh I.S. Motors :M+dh esa igq¡pkdj Jh lrh'k dqekj th dks lwfpr dj fn;kA 8&9 fnu rd Jh lrh'k dqekj th }kjk ;g dgdj Vkyk x;k dh eSa ckgj gw¡] :M+dh ig¡qpdj eSa xkMh vius lkeus [kqyokÅ¡xkA blds ckn ckj&ckj Qksu djus ij izk;% lrh'k dqekj th Qksu receive ugh djrs Fks vUr esa yxHkx 15 fnu ckn gekjs }kjk lEidZ djus ij Jh lrh'k dqekj th }kjk gesa crk;k x;k fd vkidh xkM+h vkids }kjk [kqyok;h xbZ gS vr% vkidks okjUVh lqfo/kk ugh fey ldrh] geus mUgsa crk;k fd Tata dh Helpline lfoZl }kjk 19-12-14 dks tks eSdsfud Hkstk x;k Fkk mlus 999-00 :0- izkIr dj xkM+h dh tk¡p dj gesa Timing Belt VwVus ds dkj.k xkMh cUn gksuk crk;k Fkk rFkk mlh fnu ls vkils gh fujUrj lEidZ cuk jgkA vr% fdlh Hkh vU; feL=h dks fn[kk;s tkus dk rks dksbZ iz'u gh ugh mBrk ftl ij Jh lrh'k dqekj th us dgk fd Help Line lfoZl ls tkudkjh ysus ds ckn ge vkidks crk;saxs] 5&6 fnu rd ge lrh'k dqekj th ls iwNrs jgs fd gesa crk;s fd D;k djuk gS] bl ij Jh lrh'k dqekj th }kjk crk;k x;k vc gesa phQ lfoZl eSustj ls ckr djuh gS] rn~iqjkUr 27 tuojh dks Jh lrh'k dqekj th }kjk ges crk;k x;k fd vkidh okjUVh Xykscy ls gS] Xykscy dk VkVk ls tie up lekIr gks x;k gS blfy;s C.S.M. nsgjknwu }kjk vkidh Warranty Reject dj nh xbZ gS] bl ij geusa Jh lrh'k dqekj th dks dgk fd 18 fnlEcj 2014 dks gekjh xkMh [kjkc gqbZ Fkh] mlh oDr ls ge Tata Motor Helpline ls ysdj vkils fujUrj lEidZ cuk;s gq, gS rFkk 30 fnlEcj 2014 ls xkMh I.S. Motors :Mdh esa vkids ikl [kMh gSA vkt vki gesa crk jgs gS fd vkidh xkMh dh warranty reject dj nh xbZ gS] D;k ;g lc vPNk gS] vki ;g ckr gesa cgqr igys Hkh dg ldrs Fks fQj Hkh tks Hkh vkius fd;k gesa Rejection letter rFkk Service record dh izfr miyC/k djok ns] ge viuh xkMh ys tk jgs bl ij Hkh Jh lrh'k dqekj th }kjk 5&6 fnu rd ;g dgdj Vkyk x;k fd C.S.M. nsgjknwu ls Rejection letter ugh vk;k gS] 5&6 fnu rd rejection letter u nsus dh Vky eVksy ds ckn Jh lrh'k dqekj th us dgk fd eq>s 4&5 fnu dk le; vkSj nhft, esjh Tala Company ls ckr gqbZ gS xkMh ds dke djok;s tkus dk Approval izkIr gks tk;sxk] Qjojh ekg ds 8&10 fnu fudyus ds ckn Jh lrh'k dqekj th }kjk crk;k x;k fd TATA dk Approval vk x;k gS] eSa vkidh xkMh [kqyok jgk gw¡] 19 Qjojh dks lEidZ djus ij gesa crk;k x;k fd xkMh dk dke djok fn;k gS] Turbo dh deh gS ml gsrq Tata dks fy[kk x;k gS Turbo vkrs gh vkidks xkMh fey tk;sxh] rc ls ysdj turbo ds uke ij Vkyk tkrk jgk gSA 2 fnu iwoZ lrh'k dqekj th dh esjs csVs 'kjn 'kekZ ds eksckbZyua0 [protected] ij call vk;h fd common rail rFkk injector gekjs }kjk vkidh xkMh esa Mkyk x;k ftldh dher 20]000 gS rFkk lkjs dke dk vkidks vkSj D;k nsuk gksxk og eSa vkidks dy Qksu ij crkÅ¡xk fd vkidks D;k vkSj nsuk gSA
dy fnukad[protected] dks lrh'k dqekj th us esjs csVs 'kjn 'kekZ ds eksckbZy ua0 [protected] ij dkWy ij crk;k fd vkidks 40]000 :0- rFkk common rail tks geus cny dj mldk lsaUlj cny jgs gS mldh dher nsuh gksxhA
ekuuh; egksn; warranty dh lqfo/kk gsrq eSusa viuh xkMh I.S. Motors esa Hksth Fkh] okjUVh ds Approval ds uke ij I.S. Motors }kjk igys gekjs lfoZl fjdkMZ dks xyr crkdj Vkyus dk iz;kl fd;k fQj lfoZl fjdkMZ dh ekax djus ij mls Bhd crk;k x;k] fQj xkMh dgha vU;= [kqyokus dk cgkuk cuk;k x;k] fQj ;g dgdj dh vkidh okjUVh Xykscy dh gS rFkk Xykscy dk VkVk ls tie – up lekIr gks x;k gS vr% vkidh warranty reject dj nh xbZ gSA Warranty Rejection letter rFkk service record ekaxus ij mDr nksuksa dh izfr u nsdj dgk x;k fd Tata dk Warranty Approval izkIr gks x;k gS] vr% vkidh xkM+h ge Bhd dj jgs gS blds ckn ;g dguk fd vkidh xkMh dk dke gks x;k gS vr% vkils 20]000 :0- injector ds rFkk common rail lfgr lkjs dke 40]000 rFkk dkWeu jsy lsaUlj dh dher nsuh gksxh] ;g dguk D;k ;g lc O;kogkfjd gS tcfd esjh Tata Safari UK08W 8091 I.S. Motors :M+dh ij 30 fnlEcj 2014 ls [kMh gS tksfd dqy le; vkt rd 2 ekg 16 fnu curs gSA 18 fnlEcj 2014 dks xkMh [kjkc gksus ds rqjUr ckn ls Tata Help Line rFkk I.S. Motors :Mdh ds fujUrj lEidZ esa cuk gw¡] dqy le; 2 ekg 27 fnu curs gSA I.S. Motors :Mdh ds, sls d`R;ksa ls eq>s esjh bl yEch vof/k gsrq esjh xkMh ds mi;ksx ls oafpr jguk iMk rFkk bl vof/k esa eq>s le;≤ ij ckgj tkus gsrq fdjk;s dh xkfM+;ksa dk mi;ksx djuk iM+k] I.S. Motors :M+dh ds bu d`R;ksa ds dkj.k esjk eqt¶Qjuxj ls I.S. Motors :Mdh vusdksa ckj fdjk;s dh xkfM+;ksa ls tkus dh rFkk esjs O;fDrxr dk;ksZ ls ckgj tkus dk gtkjksa :0- esjs }kjk fdjk;s dh xkfM+;ksa dks fn;k tk pqdk gS] esjs vkfFkZd o ekufld uqdlku gsrq iw.kZr% I.S. Motors :M+dh ftEesnkj gSA
ekuuh; egksn;] Tata ftldk nwljk uke fo'okl gS] yksx Tata ds uke ij fo'okl ij VkVk dh xkfM;ka [kjhnrs gS] I.S. Motors :Mdh tSls dealer vius futh LokFkZ, oa /kuyksyqirk ds dkj.k fuf'pr :i ls Tata ds uke dks izHkkfor djus ds d`R; dj jgs gSA ekU;oj vkils fuosnu gS fd I.S. Motors] :Mdh ftlds ikl esjh VkVk lQkjh UK08W 8091 tks 2 ekg 16 fnu ls due warranty ds vUrZxr dke djok;s tkus gsrq [kM+h gS dks rRdky izHkko ls deliver djokus dk d’V djsA
lknj!
jke iz'kkn 'kekZ
[protected]@4] xka/kh dkyksuh
eqt¶Qjuxj
Owner:- Tata Safari – UK0W-8091
eks0ua0%& [protected]

Note complaint in hindi plz read it with Kruti dev font

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