Tata Motors — Life threat by poor product

Address:

Pune, Maharashtra, 600117

tml team ,
This is to inform you that u have created a life threat by a defective product you have given. My car no is tn 11 k 8526. It was towed to my tvs in porur chennai on 18.6.16. The vehicle was not attended for 18, 19, 20 after my repeted complaints the rsm of tml informed me that wiring harness was burnt and and alternator fault. For alternator issue already vehicle was attended by tafe reach earlier. Again same issue repeated. My question is u have delivered a defective product and ur sevice didnt attend the vehicle for 3 days. My business got spoilt because of you and mental agony was created.
Till now no one from tml has called me in this regard and is this the response u give to customers?
I m not going to take the vehicle back without tml person speaking to me if not legal action will be taken against tml for creating a life threat for me by your defective product