Tata Motors — over heating of safari in warenty period

Address:

Jhansi, Uttar Pradesh

Dear sir / mem, this is pradeep singh chauhan. Actully i have given my safari (Up92l2333) car to the service center (Jmk motors) jhansi since last year (26th may) for engine overhalling, i spent near about 85, 000 rs on that time my car was not repaired good. When i trailed my car it was not taking load & as well as engine was also making a noise, as i complained to the supervisor about it then he said you just ride it after[protected] km it will become automatically shut down the noise & will take load. After some time i went out of station the engine become over heated. Then i complained to the supervisor about that he said when you come back to jhansi the car avail to me. Then i avail car to him, he said to put the coolant in to the radiator. Then he said it is ok you can take it. When i come back to home (120 km) the problem is again as it is. I again said to him, again he called me then he said to changed coolant box, i said to change it but it was not available to him, he has taken the order & i came back. After some days i called him back he again denied for the coolant box. Then i again & again complained about it. I went again & again there, some times he said your pump is not working well & sometime any thing else. So now i'm very much fed up. The name of supervisor is amit tyagi. I have also spend a lot due to him. So please suggest me what should i do about it. Last time i went him 3 - 4 months back he just abuse me and said that i said to you this part is not working make it change you do not. I complained to customer care about mr. Amit tyagi's abuse (Complain no. 1 - [protected]) . But the car is having still that problem till now. Then again i went to service center & now the engine is out of warranty. You will have to make the engine again. On that time i just came back. Some times later the front wheel of the car having problem, again i went there & left the car over there for repairing. 2 - 3 days later i got a call to the car. There i test drive but the problem was still same & generate the new one staring play. I said about that he said for the next time to repair it, there i gave 30, 500 rs to service center. But i doubt that they changed my parts (Staring box) . On next time i went there for the repairing of staring box, he said to me it will not repaired will be changed. He told me the 35000 rs to pay for it. Instant i left my car over there on 6th june. The complain no. 1 - [protected]. He call me back on 12th june that now car is absolutely ok you can take in. Again i reached there & trailed but the car was still same. Then complained to customer care (Complain no. 1 - [protected]) . Then they advised me for insurance claim. Then i said ok. They opened the job card for claim & i come back. On the 28th june i went there, after test drive i still found same problem. They cheated me a lot they dint change the any part of the car, they just paint it up. Again i left car there & car is still there, they are not giving me any response. One more complain i registered (Complain no. 1 - [protected]) . I heard about you threw my friend. Then i go on line and find about you. So please help me out to get my car & money get back.