Tata Motors — Rat/ mouse insect in my tata zest car

Address:

Solan, Himachal Pradesh, 173205

I purchased tata zest xm in december 2015, since start of january 2016 rat insert in my car, and i found always a faulty smell in my car, several times i discussed the same issue with tata customer care and tata service center but could not find any solution. I cant tolerate such type of smell any more even i do not want to enter in my car due to such faulty smell.

Tata zest is your car but your service engineer and customer care person is not capable to identify the entry point of rat. Please think the same.

Please resolve my problem as soon as possible