| Address: | Satna, Madhya Pradesh |
On date 25/08/2015 i serviced my new tata vehicle car zest xt desial from R.R.moters satna m.p. . i booked my appointment on line on tata site and got registered no. which is given below
Service Booking No: SR-RRAuto/RP[protected]
Registration No: MP17CB2340
Preferred Booking Date/Time: 25-Aug-2015 10:15 am
Residing City: SATNA
Dealer Contact No: [protected]
Booking Status: New
in this booking i mentioned so many problem which i facing in my new vehicle but when i went in r.r.moter satna i am shocked to see that at my appointment time service center was closed, after 30 minutes they open the service center and again after 30 min. they open the job card for my vehicle . after opened the job card when i told Mr. so and so about the vehicles problem they only mention one problem in my job card that is AC not working and free first service and not mentioned any other complaint in my job card .
after few mint they started work on vehicle, they change AC discharge pipe which was broken ( manufacturing defect in zest ) and then clean the air filter . after that they inspect my vehicle in jack machine . they not done anything except this . after all that my vehicle gone for wash .
they done top wash after my request they wash my vehicle from below side.
in all the procedure they take almost 6 hours when i was the fist costumer in service station. they not vacuum clean my vehicle internally and also not polish my plastic parts internally when i asked for this they told me that was not a tata moters policy and not from delar side also. really its a very bad experience why tata give us free services and in that check points in this free services.
but that was also the height when there is no customers lounge there was no AC, and also R.R. moters satna not provided even a cup of tea/coffee in that 6 hours .
can tata moters can take action against R.R.moters Was this information helpful? | 
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