Tata Motors — Service by is motors roorkee dissatisfy

Address:

Haridwar, Uttarakhand

My car, indigo manza uk07ag 9190, owner's name my wife salima bhandari was offer some kind of service like free washing and 50% off on other care. But when i gave my car for service to is motors roorkee, i was at pain. They have not even clean the car just wash and charged for dry cleaning of car. When i asked them why it is like this the person said they dont have proper brush for the job.Now my car window glass is dis functioning, my car started getting heated this is because of they offer me cleaning of petrol tank and fuel line .
My car which i loved like any thing was not working properly i asked them but reply was that car is fine i called customer service which gave me some number. But did nothing.I brought car to oberai motors at dehradun they charged me rs.9000- and above and changed fuel pump.Before the service by i s motors roorkee car was perfect n i was driving n enjoying. Now without my fault i have to suffer a loss of about rs 15000-
Thanks after so many years i realise what people say about tata is true..
Not even that mr dinesh bhasin your some presidential level person has also been forwarded a mail by me..And he also has not mailed me...I tried calling vikas rana but he does not pick up the phone, his number does not connect..Please help me resolve my issues..I have lost money for things i did not done to the car..If i had done rash driving or met witha an accident that would have been other thing but this is not my fault and i need to be justified on this issues or i will be forced to go to consumer court.
Thankyou
S k bhandari dehradun
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