Tata Motors — Service issues-broke parts-poor workmanship

Address:Patna, Bihar, 800013
Website:tatamotors.com

I booked a service request on 30th sept 2016 with guinea motors, patliputra colony, patna. The complaints included black smoke emission, faulty speedometer and check engine. At service center, what they instead did was to lure me for some 40 points checkup (In which they do nothing except fastening some nuts bolts), changed one bearing and changed vss, though i pointed out the changing vss wouldn't solve the speedometer issue as the issue could not be resolved by them for 3 years.

But, suddenly i found that one glow-plug was was wrongly handled and it broke. I told them that they should undo this mistake since it was created by them but to no avail. Finally, i had to take my vehicle in poorer shape than it was when it went in. Very soon, i had to return back to complain that speedometer issue is not resolved and they took out the vss and promised me to refund for the same after a week.

My vehicle is languishing in another workshop for correcting the problems created by tata workshop,
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Motors
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    5330
    Pending
    0
    Resolved
    1542
    Tata Motors Address
    20th floor, Tower 2, One Indiabulls Centre, 841, Senapati Bapat Marg, Mumbai, Maharashtra, India - 400013
    View all Tata Motors contact information