[Resolved]  Tata Motors — Trupti Motors is harrassing clients

Address:

Khordha, Odisha

Dear Sir, I had lodged a complaint against the EXTREMELY BAD service of Bhubaneswar based TRUPTI MOTORS to the person taking customer feedback after the TATA Magic vehicle owned by us was serviced at the Trupti Motors service center. I wish to lodge complain against that center again here We had sent the Tata Magic vehicle to this center because there was some problem in the engine. The technician suggested that we should change the engine itself instead of repairing. We agreed due to the fact that he said repairing will take longer time and there is no warranty. But they took one week time to change the engine. Then also it was malfunctioning. Three times the vehicle was sent to their center for problems. Now, we think the Engine that was fitted was Perhaps A Duplicate engine. It is showing problems. This Center is FRAUD or they are Cheating customers with your authorisation... I don't know. But, we have incurred loss of more than twenty five thousand in hiring vehicles, while repairing charges are more than 45, 000... We are HARD CORE TATA supporters, having used all the Tata vehicles only. We have great respect for Tata and wish to continue with Tatas. But the NUISANCE perpetrated by such service centers will ruin goodwill of TATA Motors and spread panic unnecessarily. Please do something immediately