[Resolved] Tata Motors — Warrenty related complain | |||
dear sir, With reference to my vehicle Tata Nano (Registration no. MP06 CA 2191) Registered on Abhishek kumar jain. On saturday (27/09/2014) when i was handover my vehicle to your dealer Kamal & Company (Mr. Rajesh and Mr. Shalendra) and ask regarding the warranty detyails and he told me your vehicle is under warranty upto 2015 and not agree to give me details of warranty parts means which parts are under warranty. Today he called me and said your vehicle is not undre warranty because of service schedule and ask money for each and every items which needs to change. My vehicle is having warranty of 5 years and 40000 km. I was purchasged my vehicle from A.S. MOtors gwalior and he has mistake in service details recording on computer. I have sent my vehicle to A.S. Motors on 15th of may (Wednesday) 2013 for 3rd service and he has hand over me my vehicle and said that service has been complete but not record on computer. i HAVE SHIFTED MY SELF TO jaipur in august-2013 and faced problem in my vehicle and visited kamal and company then he told me your 3rd service has been expired there is no record in computer and your vehicle needs service then he servoiced my vehicle under AMC scheme. I have facing a lot of problems from kamal and company now as well as in past. Please arrange a call from higher authority so that i can explain each and every thing which happened with me. It is not possible to write every thing. I have already registered my complain against A.S. MOTORS (Complain no. 1-[protected])and Kamal and Company(Complain no. 1-[protected]). When i talk to customer care (Mrs. Sunanda) she is not able to give me details of service and so many thing just say you can registered your complain not ready to listen my problem. Now my vehicle is under maintenance on Kamal and Company jaipur and asking money for each items. Please look into this matter Thanks & regards Abhishek jain [protected] [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Tata Motors customer support has been notified about the posted complaint. | |||
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