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Tata Photon Complaints & Reviews

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Last updated May 30, 2023
Complaints 1010
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Tata Photon Phone Numbers

Toll free
1860 266 5555
40
20
1800 266 121
26
16
Customer Service Short Code: 121
10
11
Mobile
+91 11 6655 8666
26
14
Fax
+91 11 6655 2020

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Tata Photon Head Office Address

2A, Old Ishwar Nagar,
Okhla Industrial Area Phase 1, Delhi

Delhi
New Delhi District
Delhi
India
110065

Tata Photon reviews & complaints page 3

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A
AHANA2011
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tata Photon Plus takes money and do not give any service

Address:Kolkata, West Bengal

Tata docomo number - [protected]. Am not getting any connection since 18th june 12 pm. I called the customer care twice, first they said there is an outage in my area and hence services will be restored after 30th june (so i need to pay the bills from 22nd to 30th june for using no data!!) Again she rectified her statement by telling that connection would be restored if i reload top up or when my billing period ends and the next starts that...
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K
kiruthigharajan
from Pune, Maharashtra
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Filthy Behavior

Address:Tirunelveli, Tamil Nadu

I really feel ashamed o[censored]sing tata docomo for past two and a half years.I was using tata photon postaid connection([protected]).It accidentally got damaged.I went to docomo store to buy a new photon.I also called Customer care to block the previous number.instead of blocking they charged bills for the months that we did not use.Even after asking n number of times to send the usage bill, they did not pay heed to our request.After nagging my...
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A
aman_sony
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Providing wrong information and no network coverage.

dear sir Before purchasing photon plus i asked to the helpdesk that is the photon plus network is available in Sakaldiha, Chandauli(U.P. EAST) then they reply that coverage network is available all over in U.P. EAST but this was not right. I have purchased it through my saving on 26 may 2014. Please provide back my money or provides its network. Do it fast because my 10 GB data will be expired on 26 JUNE 2014. my photon plus no.-[protected] my...
+1 photos
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V
vidyadhara.v.d
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

request for cancellation of the same

Address:Bangalore Urban, Karnataka

disconnecting very oftenly, no proper network even inside and outside bangalore and the speed is also not proper... your people in service are also not solved the problem. so pls cancel my account:[protected], and tata photan contact no:[protected]. i am requesting you to cancel my above said account ... i[censored] do that its a great help......
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R
rimpy khanna
from New Delhi, Delhi
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Speed issue

Address:Patna, Bihar

always facing speed issue and frequently disconnected always i put up complaint and also in its call centre they give me a reference number and that complaint is closed without taking my consent even no bloody guy cares to call me about this issue if anybody sees this complaint do not ever buy tata internet it is a total scam...
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S
sameenamd
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Closed about 4 months ago, why are you still sending the Invoice

Address:Bangalore, Karnataka

Dear Sir, About 4 months ago I have placed a request to close my tata photon account(Dec 2013), Bangalore, Account No.:[protected]. The details are as below mentioned:

But I am surprised to receive the invoice for every month till now . Mobile Number : [protected] Account No.:[protected].

I really fade up of calling to customer care every month to cancel my account. Every month customer care guys will say they will...
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A
AkarshS
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Demanding to pay for services not used

Address:Chennai, Tamil Nadu

Hi, I used Tata Photon Data card- Photon number [protected] for long time and had opted out of Tata phton as i moved to differnt city. But they kept calling me asking me not to discontinue their services in exchange they offered me a zero rental plan in which they told me that services will continue but i ll not get any bill so that in future i can again switch to their services easily if i want to. so i agreed..but now after 6 months they...
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Address:New Delhi, Delhi

Hi, My Problem is that i used a device named tata photon plus but thenafter due to service issues i planned to shift to another services.But as usual they started to plea before me for not to discontinue their services in exchange they offered me a zero rental plan in which they told me that services will continue but i ll not get any bill so that in future i can again switch to their services easily if i want to..so i agreed..but now after...
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A
aishwarya saraf
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bill payment is not credited to my Tata Docomo number.

Address:Pune, Maharashtra

Hi,

I want to bring forward this case to you people.
I have made a bill payment of 449 rs from my ICICI credit card on 29 th march, but TATA DOCOMO is not able to resolve my query.
TATA DOCOMO PHOTON NUMBER : [protected]

I have paid my TATA DOCOMO PHOTON PLUS Bill on 29th March 2014 from PAYTM website.
An amount of 449 rs has been successfully deducted from my ICICI credit card and i have...
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S
swayambhu1024
from Delhi, Delhi
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Harassment to Pay, Even Before Payment Due Date

Address:Gautam Buddh Nagar, Uttar Pradesh

Harassment by Photon customer care (call from [protected]) who ask when can the payment be made on 2nd Apr 2014, even before payment due date (which is 3rd Apr). My photon number is [protected]. I got several calls before last month payment due date too and requested not to disturb before due date. The same story is repeated this month too. That man spoke to me like I am a thief and he is an extortionist!...
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S
satyachaudhury
from Karnal, Haryana
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Slow speed of Tata photon max

Address:Raipur, Chhattisgarh

I purchased Tata photon max in Raipur (CG) on 20th of March and after 3 days my number i.e [protected] got activated and I experienced slow speed as it get connected to Photon whiz.I complain it to local dealer from whom I purchased and even visited one local centre where as per advice I registered a tele complain on 25th of March and my complain number is[protected] and though 4 days left still my complain has not been resolved .Every day...
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A
anurags207
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tata Photon poor speed

Address:Pune, Maharashtra

Dear Sir/Madam, I stay in Pimple Saudagar, Pune & facing problems with my tata photon connection. Though the signal shows over 90% but even a simple page like google search takes time to load. I had called twice to customer care & both the times they raised a complaint which later got closed without any resolution. Also every time i get to hear that pimple saudagar is high usage area & technicians are working on it. Please work...
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H
heartinelazar
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TATA photon - Demand notice on Bill Payment

Address:Coimbatore, Tamil Nadu

I took Photon connection in Sep 2012, the details of the devices are as follows: Order No : [protected] Account No.[protected] / Photon+ No: [protected] / Device (MEID: A00003384C932, pESN: 802BA11C, S/N: A4G9MA[protected]). 1. The above given device was the one which was given to me as part of my connection. 2. From the initial receipt of the device, I was able to use the device provided to me till Oct 2012 and then it got disconnected....
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A
Allen Bernard
from Visakhapatnam, Andhra Pradesh
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tata photon max wifi barred for 3 days

Address:Bangalore, Karnataka

Photon No -[protected] Tata Photn Max Wifi, Not getting connection from past 3 days and if i go to tata docomo relationship center they are telling your connection is barred, due to re verification, but we waited till re verification but after re verification also they are not giving connection and are telling wait 24 hours and again when we went to relationship center Mr Shyam is telling it will be done in 15 minutes but still it has not...
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pravinsingh2207
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment for termination of account by Tata docomo authorized reps

Address:Dehradun, Uttarakhand

Dear Sir/Madam,

1. Refer to my “APPLICATION FOR CLOSING OF TATA PHOTON ACCOUNT” dated 07 Dec 13 (Copy enclosed) addressed to “Office of Tata Communication, Dehradun (U.K).

2. This is to bring to your kind attention a recent case of Harassment of self by Tata Docomo Reps in Dehradun/New Delhi regarding a request of mine for termination of my previous TATA Photon no[protected]Account No [protected])....
+3 photos
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M
midhunp
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Speed problem since day one of activation - Photon Max Wi-Fi

Address:Pune, Maharashtra

Hello, I've taken Tata Photon Max Wifi connection @ Magarpatta City, Pune. The same has been activated on 10th March. But since the day of the activation, the speed has been damn slow. I've raised a complaint on the first day itself i.e. on 10th March with SR#[protected]. But this has been closed today, 14th March with out rectifying and stating that many people have been facing this issue at this location and there is no tentitive date...
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A
Anup1443
from Sirur, Maharashtra
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negative address verification and connection is stopped

Address:Indore, Madhya Pradesh

Hello sir, I would like to inform you that I had purchased tata photon plus on 20th February 2014, At first when the concerned person arrived. I was not present and he didn't made a call and straight away put negative feedback. Again...
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To, The Manager, IGL Bhawan, R K Puram New Delhi-11oo22 SUB : Current meter reading is 354 dated 09/03/2014 of Business Partner No. [protected] Dear Sir, This is inform you that we were out of station from Dec, 2013 to Feb, 2014, so our house was locked but we have cleared our IGL bill of Rs.748/- against Invoice No.[protected] dated 30.01, 2014 vide Bank of India Cheque No. 000031 dated 19.02.2014 of Rs.748/-. The above amount...
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Dhanush D
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not able to cancel the tata photon plus connection

Address:Bangalore, Karnataka

Hi, I have been requesting for the disconnection of my tata photon plus number ([protected]) for 6 times . But it has not been possible and each time the photon plus customer care is giving NON SENSE reasons after been asked as to why the account wasn't disconnected. This tata photo plus is [censored]. Please no buy it. It will make ur life miserable and unhappy. A totally unsatisfied tata photo plus user....
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Ahana Mazumder
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor service and overlooking of serious matters of service providers

Address:Kolkata, West Bengal

Two photon data cards have been taken on the name of Orga Systems India Pvt. Ltd. from Tata Docomo
(1) [protected] (Activation Date - 07.02.2014)
(2) [protected] (Activation Date - 30.12.2013)

The Users of the data card(employees of Orga Systems India Pvt. Ltd.) have come up with several network issues many a times, since the date of activation of each respective data cards. In spite of several e-mails and follow...
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