Tata Photon Complaints & Reviews

I am using TATAPHOTON for my Internet connection to my home PC under plan of 3.1mbps upto usage of 1 GB and and there after unlimited with reduced speed. My User Id is[protected] and post paid month activation starts on 15th of every month. Having been using Internet for quite some time now, I am aware of the approximate use and 1 GB is consumed on around 14 days due to FB usage. Accordingly I used to receive information of having consumed...

I had an unlimited data pack recharge worth Rs. 710 on my Tata Photon Plus number [protected] on 6th February, 2014, which promised post consumption of bundled data (at speeds up to 3.1 Mbps), Unlimited Usage speeds up to a 153.6Kbps for 28 days. After my initial data usage was exhausted on 24th February, my Photon Device would not connect to the internet at all even though validity remained. I tried changing the settings as per the directions...

I have taken one Tata Photon Dongle on 11th Feb 2014 from the day one I am not able to browse.After calling customer care many times, one engineer visited my place and said no network coverage is there so we are not able to do anything and customer care said they will not provide any refund. I have not used the connection but paid Rs.1250 and did not get any support from photn team. If network is not available then why they are selling their...

most expensive service and most disgusting service that's tata photon all about every time i put up a complaint and im assured that speed issue will be resolved and it is not i have done a biggest mistake by choosing tat photo plus guys go for any other company for wireless broadband internet but not tata they are SCAM my photon number [protected] my last complaint was also not resolved...

Hi, I am a regular customer of the Tata Photon plus from the past 1 Year. My Photon plus number is [protected] with owner name as Mohit. However, I am experiencing very low pathetic speed(10 Kbps) even that Google page is not opening. I had made several calls to your call centers without any resolution. They give unsatisfactory answers regarding their upgradations (What is the reason behind upgradation taking 6 long months in small...

Hi, I took Tata Photon connection last April 2013 by paying Rs.2542 as cash in advance for three months, so that i can get device for free. Tata Photon Number: [protected] 1. I paid it to Tata Photo center @ coimbatore, They paid Tata photon as cheque, that cheque got bounced, so my connection is disconnected for 10 days. I analysed and found the above reason. 2. After that, Network Tower issue, I was not getting the signals properly,...

I am terribly disappointed with the speed and connectivity in gurgaon and especially in the Delhi n Ncr. I don't get regular connectivity and my speed averages below 0.07 mbps most of the time. I have reported to the docomo cutomer care many times after that. Every time there is an assurance that an upgrade of infrastructure is going on and the problem should be resolved in a weeks time. My contact no is [protected]......

Dear Sir I purchased the Tata Docomo Photon 3G Sim Last 2 months Back I paid Rs, 394 in this sim its 3 months Free unlimited internet but I used only 2 months now its very slow and its not use to me so I request u please cancel the this sim activation this sim No[protected] IMSI No [protected] and SR no [protected] please Cancel this sim Activation rgds Razak...

Sir, This is regarding the Tata docomo internet connection that I have taken on[protected].The two representatives from Tata I.e 1)Ahmed 2) pavan came to the house to demonstrate the working of internet and also to check the speed and network .They told us that the signal strength is good and we would be able to achive good internet speed . So on the basis of your representatives words we took 3 months pacakage of 6.5 mbps upto 15gb and...

Dear sir,
Recently I have a TATA PHOTAN MAX no.[protected].Realy it is amazingly poor, 1/7 speed of max committed speed(6.2mbps).I am getting Download- 0.89mbps and upload 0.43mbps.So hopeless, I am not able to run skype and other video chat
Your local executive made fraud signature on behalf of me on request form.They changed the scheam name as I wanted and provided 2nd hand instrument against payment of Rs 2000/.Pls do action...

photon number [protected] facing frequent disconnection problem and errors and low connectivity speed everytime i call customer care they tell me to deleted Temp files and check speed which sometimes give .20 to .09 mbps and more worse sometimes they claim there fastest speed and have most expensive plans as compare to other companies but there service is worst and most expensive my biggest mistake to buy PHOTON...

My name is joseph & am from calcutta.Phone number [protected]. I took a new tata photon connection on 19/7/2013 & my photon no. [protected] . Plan rs 650 for 3gb [tata is thief, bsnl gives unlimited internet @750 rs no speed capping] tata photon gives the worst service ever. Firstly, it has very poor network in my area & i cannot reach customer care number during the 1st month as they disconnect my calls! Secondly, online...

Dear Tata Docomo

It has been more then 72 hrs i feel Tata docomo customer service desk has no time to call up my mobile.
We have sent a request to Tata Docomo on Jan 13/01/2014

SERVICE REQUEST[protected] FOR YOUR PHOTON NUMBER [protected]

I request all new client please don't trust Tata docomo.

My mobile: [protected]

Regards

BIPIN...

Dear sir,

I have mailed you on 7th jan.2014 in which i have told you about a tata photon connection a/c no.[protected]. I have no knowledge that how can i responsible for payment of above given a/c. I have been told to tata photon executive that i dont know any nidhi jain for that a/c holder. So i am requested you to please lodge my complain and also lodge a harrasment case of amount rs.500000/- . I am in very much trouble...

We had given request for disconnection of Tata photon max in Mumbai on Jan 13/01/2014 SERVICE REQUEST[protected] FOR YOUR PHOTON NUMBER [protected] I received the call from executive asking for reason for disconnection.
They said will get disconnect in next 6-7 days but now again i have received the latest month bill of Rs:724 due date: 22/02/2014
I am really very shocked with the services of Tata Photon max. If my line is not...

Dear sir i am requsting u please canceled this Tata photon No [protected] i miss this sim so please its not worked properly so that I have canceled the sim activation but now I am getting bill this no I am not using this sim how can I pay the bill Please stop sending bills your's Shridevi...

I had request for cancellation of my Post paid TATA Photon (photon no. [protected]) connection on 10th December 2013 after clearing the final bills for the month December 2013. But instead of canceling my connection, after long harassing conversation the Tata Photon customer care forced me for SAFE CUSTODY promising that I wont be charged for any services, this is the message I got from Infinitez.Solutions.[protected]@tatatel.co.in
"Dear...

I am terribly disappointed with the speed and connectivity in Pune and especially in the Viman Nagar area. I don't get regular connectivity and my speed averages below 100 kbps most of the time. I have reported to the local Docomo franchise in Viman Nagar, Pune on[protected] the very next day my connection was activated and several times after that. Every time there is an assurance that an upgrade of infrastructure is going on and the...

Hi, I have been a long standing customer of TATA Photon and have sufferred regular harassment and mental torture from the company during the period I have subscribed to the services. I requested disconnection of my TATA Photon No [protected]and A/C No[protected] in November. In December I was sent a alert saying that my unbilled amount was Rs.5935. I immediately got in touch with the Customer Service and after a few calls and few...

I recently purchased a TATA Photon Max WIFI ([protected]) for Rs. 5000. The product is a sub-standard one. The delivery on speed and WIFI Coverage is much lower than what is promised by the company. Even complaining does not help. Speed - 6.2 MBPS promised 0.40 MBPS delivered Wifi Coverage - 100 metres promised Less than 10 metres delivered I raised complaints over phone and through this forum also. The service personnel comes checks...