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Tata Photon Complaints & Reviews

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Last updated May 30, 2023
Complaints 1010
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Tata Photon
Customer Service Contacts

Tata Photon Phone Numbers

Toll free
1860 266 5555
40
20
1800 266 121
26
16
Customer Service Short Code: 121
10
11
Mobile
+91 11 6655 8666
26
14
Fax
+91 11 6655 2020

Tata Photon Website

Tata Photon Head Office Address

2A, Old Ishwar Nagar,
Okhla Industrial Area Phase 1, Delhi

Delhi
New Delhi District
Delhi
India
110065

Tata Photon reviews & complaints page 5

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Praveen_chauhan
from New Delhi, Delhi
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Low Uses but high Deduction and very poor speed

Address:New Delhi, Delhi

Dear sir/madam I am Praveen Kumar. I am using tata phortonmax from 8th Dec. 2013. My complaint is that uses is very low but deduction from my account is so high, more than 1-2 GB in a single day many times and speed is so poor. I mailed many times to tata customercare but no any reply. I called also many times. All the time there was a simple excuse 'I am forwading your mail to technical tepartment, our person will call you'...
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prkatta
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tata Teleservices - Legal notice in spite of paid bill

Address:Hyderabad, Andhra Pradesh

I had a tata docomo dongle photon plus no-[protected].

Due to poor service and after raising lots of complain i finally decided to surrender the number. Tata photon plus [protected]@750 rental plan
So i went to tata docomo outlet store on[protected] i have filled form and submitted written complaint to disconnect the photon number and tata docomo store person asked me to clear the balance amount and i have paid the amount.They...
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tamara ray
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Arrogant and unhelpful behavior of staff

Address:Kolkata, West Bengal

I was at City center I, Salt Lake, Kolkata center of Tata docomo to pay my photon connection post paid bill. I had left my phone at house, hence didn't have the tata photon number to make the payment with cash from the automatic cash accepting machine. I asked the customer care staff Debanshu whether it is possible to make a cash payment without the number( I expected him to give me my photon number from the database). Well he...
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Vbonthap
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tata Photon - harassment

Address:Hyderabad, Andhra Pradesh

We refer to your email dated 12th Jan 2014 regarding disconnection request for your Photon number [protected]. Please be informed that your service has been disconnected on 26-DEC-2012 with the service request number[protected] registered on 10-DEC-2012. We have received online payment of Rs. 1980 against your TATA Photon Number [protected] on 12-JAN-2014 and your transaction number is MHCC[protected]. We request you to treat this mail as...
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utsaunderscore2009
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

nothing, but problems

Address:Bangalore, Karnataka

I had a connection from Tata Photon since 2009 in Delhi but as speed was slow I decided to take a broadband from another company and though of converting my connection to prepaid where I can pay as i use. I have relocated to Bangalore now.
Many times I called customer care and I got rude responses and also all executives were like trying to convince me to continue postpaid and noone gave me informtaion for Preapaid. I emailed them...
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cbalaji_83
from Pune, Maharashtra
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Poor Quality Product

Address:Chennai, Tamil Nadu

I recently purchased a TATA Photon Max WIFI with connection number [protected]. Both the actual speed and coverage is pathetic compared to the claims made by the company. Against the claim of 6.2 MBPS speed and WIFI coverage of 100 metres, I am getting a pathetic 0.5-0.8 MBPS speed and coverage of around 10 Feet (3-4 metres). Not even 10% of the claims made by the company is being delivered. Never buy any TATA product. If you choose...
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dbarohit
from Pune, Maharashtra
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Tata Photon connection got barred

Address:Pune, Maharashtra

I got a call from Ms. Aarti saying as calling from Tata Photon, She described me about the Postpaid plan of Tata Photon. So, I decided to have the plan and on 21st Dec 2013, I did the formalities about getting the same plan (Photon [protected]). But, while I was making the cheque on the name of Tata Photon, the person asked me to make in name of FinixTeleServices. They mentioned as it is Sales Partner of Tata Photon having office in Shivaji...
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rajeshj465
from Delhi, Delhi
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harassment by customer care

Address:New Delhi, Delhi

sir,

i am receiving a call from tata photon, in which they ask me to pay your bill in the name of nidhi jain. her tata photon a/c no. is[protected]. they all time calling me for bill payment. actually i dont know any nidhi jain. they said me that my number has been given as referance number for any future calls. so i told him hundred timex that i am not responsible for nidhi jain's billing due. if tata photon wants to...
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Pawan392
from Dahanu, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted recharge not done

Sir I have made a payment for tata photon recharge from my icici bank, the money has been deducted but the recharge has not been done, kindly refund my amount to my account. Thanking you 1 19/12/2013 19/12/2013 BIL/[protected]/BPC - Bill Desk/TATADOCOMO_MICI 255.00...
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ps8564
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tata Docomo and Photon Network is Frustrating

Address:Pune, Maharashtra

Hi, Being in the corporate plan the service is expected. I have been using my photon device for last 4 yrs and also Docomo number even after changing cities. Photon no: [protected] Docomo no: [protected] I have raised complaints for the network at the Customer care of Photon as well as Docomo . The network is intermittent. However after raising the complaints, have not received any proper update on this. The concern is I`m not...
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RChaturvedi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment by customer care caller who allegedly deactivated my photon services before payment due date

Address:Kanpur, Uttar Pradesh

I am shocked by this incident with tata photon call center. My photon number is [protected]. I got a call on 7th Dec from a man from tata photon asking me to pay up my bill. My bill is not due until 10th Dec. That man spoke to me like I am a thief and he is an extortionist! Ofcourse I know when to pay my bill, I do need the internet! He said he would keep calling me till I paid my bill and when I hung up I immediately got an sms saying my...
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RChaturvedi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassed by customer care caller who allegedly cancelled my services days before my bill due date

Address:Kanpur, Uttar Pradesh

I am extremely shocked by this incident. My Tata photon number is [protected] and I have been using their services since many months now. This harassing incident happened on 7th Dev when i received a call from their call center asking me to pay my bill. I have to tell you that I am a very sincere customer and not even once have I not payed my bills on time. So this very rude man spoke to me like I was a thief and he was an extortionist! He...
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pattabhiraman
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Demand for Payment after closure and surrender of services

Address:Chennai, Tamil Nadu

I have closed the services on payment of final dues on 23/08/2013 despite the payment, I have been charged with new bills. Service No:[protected]. Final closure received from the Collection agent vide their receipt no:668568 dated 23/08/2013. I am surprised how these mistakes are in the company like TATA's...
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Address:Kolkata, West Bengal

I haven't seen such frustrating customer care. Despite of 100 mails, numerous phone calls Tata Photon did not change my billing PIN Code even after 5 months. Every time they create just an SR and close that. They haven't provided me any escalation email id also and now have stopped replying my mail. I would advice everybody to stay away from this company....
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Rami Reddy
from Bhusawal, Maharashtra
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Non activation of Photon plus device

Address:Mumbai City, Maharashtra

My name is Rami Reddy and my contact no. is [protected]. I have purchased a photon plus device no. [protected] before 3 weeks and till now it is not activated. The customer care says the reference verification is negative whereas my reference didnt even get a verification call. This is the worst service from a Tata group enterprise and I am very much disappointed. Please conduct the reference verification, activate my device at the...
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srinath.easwaran
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reg : No Response to bill complaints

Address:Chennai, Tamil Nadu

Hi All, I was a Tata Photon Plus user. My tata photon number is [protected]. I describe below my issue faced with them : I used Corporate plan 10GB (i.e., 10240 MB) @ 900 INR. I activated a speed booster for my photon on 19th Aug, 2013. The cost of the speed booster was 500 INR. My bill cycle is 6th Aug, 13 to 5th Sept, 13. The speed booster activated in a particular bill cycle is applicable only for that bill cycle. From the next...
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saurinkhamar
from Aluva, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Displaying less usage before bill and in bill more usage.

Address:Bangalore, Karnataka

Tata Photon+ Fooling people with usage details. I am tired now by complaining, this is the third month facing same issue. I have Tata photon Plus No.[protected] postpaid with Plan 5 [protected]@550, Data cycle date 23rd to 22nd(Next month) On 22nd Nov, I checked my day wise data consumption and found 20 Nov-Data Used 14 MB with total 3396 MB and no entry for 21st Nov I knew I consumed some data for 21st so called customer care to know the consumption,...
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devenchawla
from New Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No complaint listen till yet.

Address:New Delhi, Delhi

Me To customercare.[protected]@tatatel.co.in 14 Nov Hi, I am user of Tata photon number [protected], From last 4 months i am fedup of your service and now i don't want to continue with your service.As I calld your call center many times for complaint regarding tata photon speed .they put phone on hold and after that phone get disconnect, This happens many times .When your executive call for bill payment and when i told them to please resolve...
+3 photos
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sonam24
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

by mistake recharged on a wrong number

Address:Bhagalpur, Bihar

By mistake i recharged a wrong tata photon plus number [protected] via SBI freedom mobile banking with an amount of Rs 350. OxiTransID[protected] @@(0) TID =[protected] my contact no is [protected] nd my tata photon plus no is [protected]. kindly help to get my lost amount of Rs 350 back. my email id is sonam.[protected]@gmail.com please help as soon as possible. waiting for your response. regards, sonam swapnil...
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complaintsofcoustomer
from Nawanshahr, Punjab
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Device not working

Address:Sri Muktsar Sahib, Punjab

Dear sir good morning device number-[protected] alternate contact number-[protected] complaint number-[protected] our device is not working .retailer say that device is not working even after recharge. please help us thanx rahul goyal complaint submit by complaimts of customer-ishant singla...
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