Tata Photon Complaints & Reviews

TO,
THE TATA PHOTON WHIZ COMPLAINT CENTRE



I recently bought a TATA photon whiz..my dealer said that it is having a 1 GB storage...he said that there will a button on the modem as he said that if I press that button than i can use it as a modem..AND if i again press that button than it will work as a 1GB storage pendrive..It is not having any button on it..Please suggest me how can i use it as a...

Hi,

I just took Tata Indicom Photon + card 26/10/2009. The receipt which i am supposed to get for payment of Rs 3,400? didn't got it. However I got the rest of the kit and using the net connection. While taking the connection the sales person told me that he will be giving the reebok bag as gift along with product. He also told me that I will get a Welcome Call from Tata Customer Care persons the next day and they will...

Dear Sir/Madam,
Your agent Mr. Raj Kumar (Mobile Nos.[protected] & [protected]) approached us on 9.10.09 for giving new tata internet connection telling us lies that the internet will be connected with your present landline telephone and the internet will work in perfect order till the time the landline telephone works perfectly. Earlier we had been using sify broadband internet and it sometimes went out of order. So, we believing...

To My Dear.............

First of all i need to know the actual speed you have been providing to us. Its horrible for us(customers) to go more with this device. Atleast provide me with 80kbps of speed. Or else after free usage of 2 months it will be thrown into garbage and i wont allow any of my friends to buy this. My contact No: [protected].

Regds
Abhi...

My Tata Photon Whiz Internet speed is very very slow. Please can you help me.
My MDN number is [protected]

SDCA : NE...

Hi,

I made a request to disconnect my tata photon+ service on 4th August 2009. And the connection was disconnected from 16th Aug 2009. I received the August bill on September 2nd 2009. I paid it as it was my last payment. Now I got a bill for September saying that I have to pay 3500 rs. The plan is not mentioned in the bill. My online bill payment account is terminated. Today tata indicom customer care called me and asked me...

TTML A/c No[protected]


I took a Tata Photon plus connection on June 3rd 2009, on the promise of getting 10GB download per month free for the first 2 months ( as per the offer letter) . 4-5 days after my photon was activated TTML sends me a letter telling me about the plan i have, and include the information stating -

1) the first month plan fee would be charged on a prorata basis. (misleading information,...

Hi,

I bought the new TATA Photon Plus connection, I used hardly 30 Min. After that I was unable to connect the net, I have given multiple complaints to the company but there was no action. Every time call center person gives some time but there is no proof till now my complaint is not resolved, more over I am getting bills for the service which I was not able to use because of the network problem or configuration pro...

I have just bought photon+ in the month of 23rd May ’2009 got activated on 24th May 2009 with 950 Tariff Plan. (i.e. I get free usage of 2 GB during Day time ( 7 am to 10.59 pm) & 10 GB during Night time (11 pm to 7 am). The service engineer came to my place and installed along with Huawei Access Manager which includes Internet Usage Meter. Other means of keeping the track of Internet Usage Meter is through official web site http://www.tataindicom.com...

Dear friends, don't buy TataPhoton whiz wireless USB modem. Very low speed & Wost service, no Service Gurantee in Salem City. I have already purchased USB Modem last month. last 1 week internet connection very low & Error message. I Will complaint Sales Man & Customer Care, but he is not respond in my complaint. finally i will advice all of you Don't Buy Tata Photon Wizz Wireless USB modem....

please dont buy TATA PHOTON PLUS. customer care is the most bakwaas division their executive said to me, " yes we do it with all our customer that we de-activate the connection after 3 or 4 days due to ''some'' reason!!''
!! IIT HAPPENED 4 TIMES WITH ME when very first month my i took this stupid photon plus it is deactivated 4 times and customer care executive said that credit limit is exceeded...

how do these tata people charge for downloading i have taken 2.5 gb plan @Rs850/- recntly they never let u know what exactly is ur usage.pls let me know how do i find how much i`ll pay before i get the bill...

Last week I bought tata photon plus, at Hyderabad for 3600/= (non-refundable) with monthly tariff of 750/= per month.
Contracdictory to their claims of max speed upto 3.1 mbps, to my sheer astonishment I have never experienced even a normal browsing speed. complaints have been lodged several times but the problem persists. Can I lodge a police complaint of cheating ?. Can I go to a consumer court?
Can I get my deposit back?...

1) From Day 1 my USB modem does not work...
2) Complained to tata indicom and found marketting guys visiting my plase posing as technicians.
3) These executives are in a hurry to close the complaints and resort to play the blame game and close the complaints
4) I had the issue esculated, only to find that every person is playing the blame game.

1) When the USB modem is inserted in the USB port the OS crashes...

I have bought photon plus from SVS international B-1 Satya bhawan, 36, wazirpur commercial complex Delhi 110052 (TIN#[protected]) contact person is Sandip[protected] SVS international sold photon plus to me without activating it in Rs 2950. Now no TataIndica outlet is activating it neither SVs international is taking it back. This photon plus is garbage for me now. I have very disappointed with this situation to buy photon plus. I am listing...

It is gievn offer thta we have to pay an amount of Rs 1299/- for redemption cell to get the Tata Photon + (2GB) wireless usb modem and broadband service free..
-What is service that tata internet will provide??
-Must we pay any extra charges to get the internet service??
-Is the service avialable in Bhimavaram(Andhra Pradesh-india)
Plz give me the anwers regarding this....!!!...

I have been using photon plus from the past 2 months. It disconnects for every 3-4 min when i am out of hyderabad. In 2nd grade towns it should work with min speed. I have called them 6 times regarding the issue. Except in hyderabad it never worked for me, every time i should re-connect or play some songs on internet to keep the connection live. I have tried all the options as their executives told....

I have buyed Tata photon whiz ( Mobile internet service) MDN No.: [protected] and using it during off peak time . I couldnot know my balance still yet by Giving SMS to 12524 and also to 12527 by writing BAL from tata photon whiz.
please do the needful at the earliest...

Hi,

I am ashish gupta, i am using tata photon whiz since last 20 days in ramapuram chennai area.
My photon whiz no is — [protected].
When i taken that conncetion, tata indicom executive was saying that
Max. Speed of tata photon whiz is 153.6kbps.
But i am getting only max. Speed 3 to 4 kbps.
Regarding it i registered three complaints[protected],[protected],[protected]
But issue not...

the internet connection fails automatically too many time and the error in connection shown/ displayed.
how am i supposed to correct them with no customer support?
please help...