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Tata Photon Complaints & Reviews

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Last updated May 30, 2023
Complaints 1010
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540
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Tata Photon Phone Numbers

Toll free
1860 266 5555
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1800 266 121
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Customer Service Short Code: 121
10
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Mobile
+91 11 6655 8666
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Fax
+91 11 6655 2020

Tata Photon Website

Tata Photon Head Office Address

2A, Old Ishwar Nagar,
Okhla Industrial Area Phase 1, Delhi

Delhi
New Delhi District
Delhi
India
110065

Tata Photon reviews & complaints page 51

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H
hojesong
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

extravant bill

hi,
i am panme,i got connection for photon plus high speed internet access in the last week of june, monthly rental of Rs 1100/- and 10GB monthly free usuage but in the 2nd week of july my connection was cut on the ground that i had not paid my bill amounting to RS 5500/- ,where as i have used only 3 GB till that time. when i went to inquire at the customer service i was told that a new rule was implemented and that in the first...
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Hi Team

Subject: - Inconvenience caused by Customer care department & Slow Connection Speed 0.50 Mbps

This is to bring to your notice that I have been facing issues since I purchased Tata Photon+ A/C No:[protected] Tata Indicom No: - [protected] Modem No: - [protected]. I purchased Tata Photon+ from Tata Lobby which is located in Goregaon (W) near citi center and the representative named as Ajay gave all the...
+1 photos
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S
Sunny Mittal
from Gurgaon, Haryana
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Miscommunication by Sales person

I asked for a home demo on Tata photon plus.

person who gave me the demo gave me a receit mentioning a 500 + 200 plan.
he didn't informed me that addon plan of 200 will not be active on basic plan of 500.

now my bill is 1510. I asked their customer care to reduce it according to what has been told to me by your sales person.

but they say that on their records only basic plan of 500...
+1 photos
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P
Prashant
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service not prvided adn uethical behaviour of call center staff

To The Customer Service Manager TATA`s,

This is in the reference with complaint number[protected] that was made on 28th aug for which i was told that a engineer will visit my place and solve my issue.

I have two complaints to make.

1) No body turned up although i was told that engineer will come and help me out before 9PM on 29th Aug.For the whole day I kept waiting for the engineer but no body...
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R
Ravi Shankar S R
from Pune, Maharashtra
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Tata's Loots/Bluffs Customers

Dear Sir/Madam,
This complaint is being raised as i wasn't given complete access to consume the free units according to tarrif plan HNI HSIA USB 950/- (10 GB Night & 2 GB Day) even though interim payment was made & my lines were barred almost 12 days for crossing credit limit which i never asked for & most of the information provided by customer care weren't transparent & not so convincing nor did really...
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S
Swati Sharma
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong billing and arrogant behavior of call center executives

I have taken photon internet connecton from TATA and thats my biggest mistake than I beleive on compnay like TATA which dnt understand customer care. I want to tell all of you by this forum pls dnt buy any TATA product.

I have taken this on May 31st, 2009, afetr that i have to do rigorous followups for installation. afetr that I have been advised that its a unlimited download plan but its clearly shown that it is up to 10 gb...
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Sir/Madam,
This is to bring into your notice the harrasment that i have been facing from TATA Indicom broadband services for the last one week. I bought a TATA Photon Plus Broadband connection, through the Customer Care helpline number [protected]. A guy named Ramandeep(Mob No - [protected]) delivered the device on 11th August, promising that the Internet Connection will be activated the same day. But its today18th of August, and still...
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S
Shafiq Ur Rahman
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Device not activated

I have faced lot of problem. The dealer sent the representative to my place based on my request to tata photon customer care. After I bought the photon, he said witn in 12 hoours it will get activated.
I keep on chasing them till date no one has reponded. First they said that it wil get activated in couple of days, later on they said that there some problem in application and later on they said that they will refund the money. One...
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V
Victor Rodrigues
from Mumbai, Maharashtra
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Low speed and excess billing

I subscribed for Tata Photon+ Wifi Broadband service in May. They charged me about Rs. 4000 for the USB modem and agreed to give me 2 months "Unlimited Usage" service for free. However, at the end of 2 months they charged me for usage insinuating that I had exceeded their "Unlimited Usage". According to them "Unlimited Usage" is limited to 10GB. I checked my usage meter, provided by them, and found that I had...
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A
arun choudhary
from Gurgaon, Haryana
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device is not working

i bought a USB modem (SXE 1280 #EUSD317348) on 24th june 2009 from KAIN Telecommunication ( TATA Tele services limited )Address A-15 Kailash Colony, GK Part-1, New Delhi -110048 for Rs.2669/-
This modem worked only for two days. then stopped working.
I have contacted the above mentioned party 15 times but there is no positive response from them, even they don, t pick up my call.
I have lost hope that they can do anything...
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