Tata Photon Complaints & Reviews

I had a dongle(data-card) of TATA PHOTON PLUS postpaid connection which i was using for the past 2+ years, i deactivated my postpaid connection 2 months back since i wanted to convert it to a prepaid account. Couple of weeks back, one Saturday i walked into the Tata Docomo store which is put up in Koramangala, Bangalore to inquire about the same. It took the token and waited until my turn came up, I said to the store executive what i need,...

Hello All,

I have taken TATA Photon 3G, i'm using it in MSR Nagar Bangalore. My No is [protected]. Since from the day, the network is very very very slow & the speed is around 0.5 MBPS. Just once it came 1.02 MBPS. when i discuss so many times with their call center. they are simply suggesting to reinstall the photon3G software from ur laptop, clear the temp folder, etc etc but there is no improvement in speed.br...

1.5 years back, I bought 2 TATA Photon plus dongles with 800 rs. plan. After about 4 months o[censored]sage, I sent a letter to tata office requesting disconnection of services due to very bad net connection. One of the services were deactivated and the other was still active.
Continuous bills were generated in my name. I got calls from customer care people. I told them that cancellation request has been given so why no action has been taken?br...

Hi,

I have taken a tata photon+ connection (A/c No. [protected]) on March 2013 and using it for past 2 months. I have raised many complaints for not getting proper speed and was told that there is some network issue in our area. Finally I asked for cancellation on 16th April. After a week some one from TATA photon+ called and told that the network issue has been resolved and asked me to retain the connection. So I accepted to...

I am Mohamed Arshath and my photon number is [protected]. I am using a Corporate connection plan with 5gb unlimited plan.

I was using the plan in Bangalore now.

As per my plan, I have to receive 3.1 Mbps speed upto 5gb of data and the speed gets reduced to 153.6kbps after that.

Every Month, I am facing a issue of Very low speed(about 20kb to 40kb) even when I haven't consumed 5GB of data.br...

Hi ,

I have been using Tata docomo 3g connection with Number : [protected] since 2 months. I used to work from bangalore and connectivity was OK there.
In recent days, I have been experiencing extremely bad connectivity in Gadag(State : KA) and Hospet (State : KA).
Had called so many times to Customer Care executives and reply was there is no connectivity(network) in Gadag, you have to go to 10 kms from there...

dear sir/madem

i am using tata photon net setter last 1 & half years
& last 4 or 5 days lots of error occur to this net setter
& photon no. is .[protected]
so please find out the problem & get back the answer as soon as possible

with regards
umar miriwala
[protected]
[protected]...

I hold a TATA PHOTON PLUS corporate connection. My device stopped connecting. I raised a complaint with the customer care service:[protected]

The engineer visited my place and told the device is not working, and has to be replaced. He called customer care , checked my device warranty and suggested he can replace it with a old device that he has got. I questioned him why am I given a old device when my device is still under warranty....

COMPLAINT - 1
I was using TATA Photon ([protected]) and in Nov' 2012, I called to disconnect the same. in few days i received a call from the customer service recovery agent, asking me to re-activate the service, I did not agree to the same. after few months i received a call that my photon bill is still pending for Dec' 2012 and Jan 2013. The agent did not disconnect the number and after getting through all the pain and calling...

My TATA Photon Whiz modem No. [protected] has recharged by Rs. 1499/- for 180 days Unlimited, on 26/04/2013. at 12.30 pm vide transation ID no. [protected]. Internet connection not started up till now. Customer Care asked to recharge Code balance by Rs. 15/- . whioch is Recharged on 26/04/2013 at 7.30 pm. Internet connection not started up till now Customer Care says that code balance is debited wrongly by system & it will take...

Hello,

I had asked you to disconnect my account on March 19th 2013 and there wasn’t any revert from your end. At that time, the outstanding amount was Rs.0 . Again on March 22nd 2013, I had sent a mail emphasizing you to disconnect my connection and confirm the status. There wasn’t any feedback.

Now after a month, you have sent me a bill asking me to settle down the outstanding amount. This seems to be ridiculous...

Dear Sir/Madam,

I bought a tata photon plus device in August 2012 with account no[protected] and it was a [protected]@250 limited plan.
In august first week i gave a request for a new device and around on august 10th i got the device.
The delivery guy was named shekhar and he showed me that it was working.
After a day or two it stopped working,
and when i called customer care they said they did not recive...

I'm a TATAPHOTON+ customer, I've enhanced my postpaid to prepaid. Yesterday i've went Velachery tata Docomo Office(CHENNAI) Query regarding my prepaid network FRC and no one had respond to my query. Now i want the info regarding the prepaid FRC....

i was the user of tata photon with no [protected],account no[protected] for which the last bill has not been paid as the dongle submission had an offer which i wanted to avail and went to the concerned offices located in srinagar JnK but they were all shut,could not pay the same,now i am getting some calls from so called Tees hazari court identifying himself as Mr. Avinash saying something about recovery,kindly guide and provide some authentic...

A gadget company Lalani e-tech city published in the newspaper that on the purchase of above Rs-6000, customer will be gifted a tata photon plus. I purchased an Asus laptop worth Rs-21320 and they gifted me a tata photon plus<[protected]>. But they didn't told me that I have to activate the postpaid service if I want to take it. It is very unfortunate that tata DoCoMo has activated the postpaid service without my permission. Though...

On September 2012 i had requested to cancel my tata photo connection because i was not able to pay money. But after few days one of the customer care executive has called me and she was trying to convince to continue connection. I have many times requested to her that i am not able to pay money so please cancel it now. Than also she has not taken my request and offered me a plan with unlimited plan worth Rs. 250. She has told me that the...

TATA photon + NEVER PROVIDE 3.1 mbs speed to me. when make complaints they dont bother about it. their engineer make promise to solve the problem.but never come on time. after getting 980/- PM rental charges they never provide 3.1 mbs speed. SUGGEST TO PUBLIC AVOID TATA PRODUCT....

dear sir when i try to connect tata photon whiz it doesn't connect and say that remote computor not responding . the signal indication is full and i have also recharged it with a net plan of 199 unlimited net for 30days but still not connecting please help me.............................

Hi

On the 30th of March,2013 I bought a Tata Photon+ 3G connection for Rs. 1650 incl. taxes from Sagar Communications. I was told that I need to submit my Driving License Xerox, 1 photo and my landlords contact details which I did. The form was filled and I received the dongle and I was told the service would be activated within the next 7 days. Its been 2 weeks and yet my documents have not been submitted to the service provider...

My Photon plus Number: [protected]

Since a month I am raising the issue with your executives, I consistently complaining about the issue.

1) Tele callers who call from outlets for bill payment
2) Called up customer care and registered issues
3) Sent email explaining the problem to 1515 couple of times
4) Registered complaints from tata-docomo website
5) Spoke to 1515, TEN times to your...