[Resolved] Tata Photon Max WIFI — Horrible Speed and Data plans.

sandeep@26

from Mumbai, Maharashtra

Address:

Coimbatore, Tamil Nadu

I bought this device 2 months back, its prepaid. Max speed achieved 350 kbps in city limit (Company promises upto 6.2Mbps) Very annoying stuff is they used to change the plan very often. For instance, When i got the device, i paid 999 for 20GB after that it was 1250 for 20GB and today when i am about to recharge it shows only 5GB for 999. Note: Worst plans and device ever. I wont suggest this device to anyone, even to my foe, compare to TATA MAX WIFI there are lot of good devices out in market

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Aug 5, 2021

Complaint marked as Resolved

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Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Dear Customer,

Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you.

Thanks and Regards,
Customer Care
Tata Docomo

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Dear Customer,

Since we have not received any details from your end, we assume that your issue has been resolved. In future, should you require any assistance, we request You to call Tata Photon helpline on[protected],
Alternatively you can also mail us your concern to [protected]@tatadocomo.com.

Thanks and Regards,
Customer Care
Tata Docomo