Tata Photon Max WIFI — Not getting proper Speed of Tata Photon Mas Wifi device A/C. No.[protected]

Address:

Kolkata, West Bengal

Dear Sir's I am user of the above mentioned device from July'2014, but last few week I am not getting proper speed for the same. Speed Test showing Download Speed is only 0.35Mbps and Upload is 0.25Mbps. I take up the mater to your customer care department but they told that it is nothing to do about for them, that I am using the devise in the high utilized area, when I asked them tell me the name o[censored]nder utilized area and reply is received that we don't have any information. I also visited your outlet at Shakespare Sarani and Park Street at Kolkata but they not even talk properly and nor give me proper solutions. Now my question is that your people only duty to sell the device, whether it is working or not is not your responsibility. In the light of the above facts your good selves are requested to let me advice what to do with my device which is not working properly. Thanking you AJAY JALAN (M) [protected] E-mail ID : [protected]@ttplindia.com