Tata Photon Max WIFI — speed problem

Address:

New Delhi, Delhi

I have tata docomo max wifi connection which has plan of rs.1000 per month 20 gb unlimited. But now it is causing speed problem i.e. 400 kbps. I have registered my complain twice but never get any solution. In my first complain engineer told to me to change this divice I have already change the device too. The customer care is giving one or the other explaination regarding the area. They are saying that speed is causing problem because of sultanpuri area. The mangolpuri area is also having the same problem. The number of my tata docomo connection is [protected] and I also have an another connection number [protected] with the same device, and this device has 2.20 mbps speed in the same area. So, It is just illogical to say, the area problem. Now, I have again registered my complain to customer care but they are not taking any action. It is my humble request, kindly pay attention to the same. From Sanjay kumar Tata docomo no.[protected] My contact no. [protected], [protected] E-Mail ID is [protected]@yahoo.com