Tata Photon Plus — Very Poor Experience with photon plus, Very pathetic services

Address:

New Delhi, Delhi

Hi, I am a regular customer of the Tata Photon plus from the past 1 Year. My Photon plus number is [protected] with owner name as Mohit. However, I am experiencing very low pathetic speed(10 Kbps) even that Google page is not opening. I had made several calls to your call centers without any resolution. They give unsatisfactory answers regarding their upgradations (What is the reason behind upgradation taking 6 long months in small area? totally undigestable). Though I made uncountable complaints, again with no positives. Latest complaint number being BPO 07061015. I was told that their technical person will call me within 1 working day. But 1 month has passed without any resolution. Again i called to your customer care yesterday and shocked to be told that the last complaint was closed. Tell me how it was closed without any resolution. This is an insult to your clientele. I am so much now weared out with your services. Hope that atleast one amongst you can solve my problem. Thanks, Mohit (Contact No. [protected])