Tata Photon / Tata DoCoMo — Rs.2136 Bill received after 4 months

Address:

Coimbatore, Tamil Nadu

Hi, I took Tata Photon connection last April 2013 by paying Rs.2542 as cash in advance for three months, so that i can get device for free. Tata Photon Number: [protected] 1. I paid it to Tata Photo center @ coimbatore, They paid Tata photon as cheque, that cheque got bounced, so my connection is disconnected for 10 days. I analysed and found the above reason. 2. After that, Network Tower issue, I was not getting the signals properly, network was very slow at most of the times. 3. I contacted customer care, they ask for 24 hrs to 48 hrs to resolve the issue, they gave steps to have hybrid connection, etc.. non is resolved for more than a week. 4. This issue was there throughout my first 90 days, i call customer care but no proper response. They told they waive 500Rs from my next month bill. 5. I told, even after that if i have network issue, i will disconnect from Tata Photon Completely. 6. In that call itself, i asked customer care to check for previous issue records, they said there is no single complaint received from me.. But i had called atleast 15 times in 75 days. 7. After i called customer care and cancelled the connection. 8. I got message that i need to pay Rs.1500+, i spoke again to customer care and coimbatore/tiruppur local tata photon offices, they told taht they will take care. 9. Again, i got messages by November, i need to pay Rs.2136. Same response from local centers. 10. After almost 4 months, i started getting message from Tata photon to my mobile that i need to pay Rs.2136, last day to avoid legal action. 11. Today, I got message, they have filed court summon. I called Tata Photon customer care, They said i am using the connection till November 2013, i need to pay complete amount and they do not have any issues tracking. 12. I send 3 mails to [protected]@tatadocomo.com / [protected]@tatatel.co.in, no response for any emails. This is really frustating for me. Please resolve this issue.