Tata — Poor products of TATA Solar heater

Address:

Bangalore, Karnataka

We are disgusted with the services provided from TATA to us. We have purchased a Tata solar water heater from SVMarketing India pvt ltd. Bangalore on 2nd Feb and from last 3 months we are struggling to get it started. The solar was leaking from the first day, which was informed to customer support and the agency. Not once but at least 5 visits was made by TATA and their team and it was informed to us that the solar will be replaced as it is a faulty piece. We have been calling customer care but there has been no response. Due to excessive heat and the solar was not functioning the tubes of the solar are breaking. Now we are informed that we have to pay for the broken tubes. We do not expect such response from a company like TATA.