Tata Sky — Activation of new channels without information or acceptance

Address:

Jaipur, Rajasthan

I am subscribing to dhamaal mix pack since long. The charges are rs.270/- pm. But the company activate another channels without acceptance or intimation to the subscriber. Presently the company has activated commedy channel and levied rs.59/- without my acceptance and or even intimation to me and the monthly charges are revised to rs.329/- (270/- +59/-) i have been requesting to the company personally to customer care and also deleted the channel by deleting the additional channel through pack details yet the same is not deactivated. The amount of recharge rs.300/- on 17/07/16 is adjusted by including the additional channel of rs.59/-. This is highly objectionable as the company is undauntedly burdening the customers by additional charges. Whwn customer care is contacted their reply is always wonderful that they never activate any channel without acceptance of the consumer.
This may please be taken up and tata sky be warned not to do such things in any case of consumers in future.