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Tata Sky Complaints & Reviews

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Last updated Apr 15, 2024
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Tata Sky reviews & complaints page 218

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R
Ravindra J. Lambkane
from Nashik, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating recharge packages

Address:Solapur, Maharashtra, 413304
Website:www.tatasky.com

Dear sir/mam, as per advertised choose channels as you wish and pay for that, but practically it is not true.
when i call tata sky customer care for only hd channel of Rs.95, they told me you must pay for base pack of Rs.280+ Rs.95 for HD & Rs.40 for kids packi.e., total Rs.415.
Its cheating na !
if i want Rs.95 hd channel
+
Rs.40 for kids pack
then why tata sky not giving me.
why should i...
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Sùraj singh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint regarding no proper services

Address:Thane, Maharashtra, 401105

Mostly I use to recharge for 285rs pack but this month I saw the beneficial plans for rs597 for 3 months after checking out then I use to see that I have been received only for 2 month in the place of 3 months.This is the unsatisfactory services from tata sky.with unsatisfactory satisfaction from the side of tata sky by showing fake offers on paytm...
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Nikhil Dawar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recording box not working

Address:New Delhi, Delhi, 110009
Website:Www.tatasky.com

Registered mobile no. [protected]
My hd recording box is not working for last few months .Even after repeated complaints on customer care, box has not been replaced which is under warranty . New technicians visit on every complaint and close the complaint without my approval . i have been harassed by tatasky in last few months . i am a premium customer and have been treated so badly . technicians dont recieve calls .customer care ppl...
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M
madwa
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DTH services.....deficiency in services and customers harassment

Address:New Delhi, Delhi, 110092
Website:www.tatasky.com

Tatasky services were not available and a complaint was lodged on 03.07.2017 on tatasky helpline. So far it is not resolved. Customer care executive called at least twice a day assuring of sending technician and resolving problem of replacing setuo box but all proved a misguiding strategy to frustrate and harass the customer. Customers are kept waiting for arrival of technician. Not only that service provider charge for all days when services...
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Amitabh Verma
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charging for free channels

Address:New Delhi, Delhi, 110019
Website:www.tatasky.in

I had subscribed to 3 free trial channels in Tata Sky and when I called customer care I was assured that after trial period is over the channels will be discontinued unless I send a specific request to keep channels. after the free trial period i called customer care to stop the free channels as as subscription period was over but in spite of that the channels were not removed& I was charged for 3 weeks for said channels and when I called...
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V
Venkata Kiran Kumar Cheemalapati
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Set box replacement charges

Address:Hyderabad, Andhra Pradesh, 500050
Website:www.tatasky.com

The set box provided by the tatasky is not up to the quality. We have replaced Four boxes within 7 months and we have paid money 600 for setup box and 200 for technicians each time.
We have recharged the 6 months subscription for all native language + kids(1800) and we are able to see only half of the channel list.Every time when we call for technician help they are charging 200/- extra.
Is this the right procedure that they...
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S
from Faridkot, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No service provided still charging me.

Address:Karnal, Haryana, 132001

Sir/Madam,

I have recharged my account for Rs.50 but was unable to watch any channel as it showed I need to recharge my account. I tried to connect with Tata Sky customer care number[protected] several times but the waiting time (which they claim on phone to be from 1 minute to 4 minutes) to talk to a representative, I had to wait on call for around half an hour and still no one connected. This was really annoying and...
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M
Marissa D'abreo
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong billing cycle.. Overcharging us

Address:560043
Website:Consumer complaints

I would appreciate if someone can explain how does the billing cycle work. I recharged rs.350 on the 18th of june and my connection was disconnected on the 7th of july 2017. I have recharged today ie:7th july and expiry date 25th jun 2017. With msg, " monthly charge is rs 543. I need an written explain to this complain. If i choose a rs 350 plan, pls enlighten me n tell me how is my charge rs 543 and why is my billing cycle not for a month....
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M
madwa
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deficiency in service and unprofessional and irresponsible responses from helpline

Address:110092
Website:TATASKY

A service request expressing that setup box is not functioning was lodged on helpline no [protected] vide WO#YCT355W on 03/07/2017 at 10.43 am and an SMS was received at 11.01 am saying that Tata sky installer visit is scheduled between 13.20 and 14.30 on same day. This however did not happen. The visit was done on 05/07/2017 but of no avail as engineer Sandeep was not having setup box. Instead of resolving the problem the WO#YCT355W was...
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R
raj0079
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lost connection for entire society and no one visiting to attend

Address:421204
Website:www.tatasky.com

No one coming to attend the complaint for a month now
We are not getting the tata sky connection for most of the customers in the society. Loyal customers for more than a decade. but the company seems to be very ignorant.
3 times they have been informed but bno one is sending any person to fix this. why do we have the customer care numbers, its all in vain. If someone cannot come and have it fixed, be clear, we can have it changed....
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C
chayan jana
from Jamshedpur, Jharkhand
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Tata sky vc no 1212334385

Address:New Delhi, Delhi, 110096
Website:[email protected]

Sir my self Chayan jana my tata sky vc no [protected]..purchased on[protected] the copy of bill also enclosed for your ref. .Sir Last one months I am facing several problems. ..its only six month old and the tatasky representative has come and change the set top box but after next day the box not working. ..last 4 times in a month (june) I'm facing same problems ..I'm really helpless what to do..even I request to customer care also that plz...
+2 photos
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L
loganathan v
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very bad service provider and cheating the customer.

Address:Bangalore, Karnataka, 560100
Website:www.mytatasky.com

I had recharged for 1 year pack of RS-1400 bugs. I requested for Re-location installation on May 20th 2017, CC people said with in two days I get call from service, no one called me till date.
I called almost more than 20 times, then after CC people reply saying local cable issue in this area, we are not providing any service.
So they suggested for refund money with in 4 days for that I need to do request for cancelling the...
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Rani gupta76
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

HD recharge done with Annual subscription

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www. Tata sky.com

Hi,
I had opted annual subscription in the month of February at the rate of 4921 . This was include the annual subscription of dhammal mix for 12 months(11months +1 month free offer).
with this I had been offered HD annual subscription with a discount of 1000 rs.
therefore I paid rs 4921.

On 5th July 2017, they disconnected my HD services. When I contacted to customer care helpline, They informed me that...
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H
Hemant soitkar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unnecessarily charges are taking

Address:Ahmedabad, Gujarat, 380007
Website:www.tatasky.com

Recently just six months back tata sky company representative replaced my setup box and charge me 600 INR. Also he did not keep old one with me. After six month out of which almost 1 and half month we were not at home. Now four days back again my setup box was not working so my wife called customer care number and explain them the total situation in a just six month it is not expected to replace set up box again again so they should not charge...
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A
Amit Mahobia
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very poor services how can discontinue my connection went to the process

Address:Jabalpur, Madhya Pradesh
Website:Tata Sky

Dear sir/mam,

I am using tata sky last 4year, its very good services provider, but i am facing problem since last 10 days call customer care sharing problem, my problem is i m not able to watch my tv set top box show its cloudy, its rainy, so they reply its technical issue our service person will come at home then will check out the problem but i am saying when i m not able to watch my tv since 10-12days so why i will pay...
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T
Tushar Mahadik
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very bad service provided

Address:Pune, Maharashtra

Am Tushar Mahadik, m staying at pune... Last month i have given tat sky new connection, dt-13.06.2017 n 1 month subcription free plan, but suddenly my tata sky connection is disconnected ...Reason is cable chages, i had call customer care but very bad service...M very dispoinetd about that, , and really i told to all my friends..plz plzz dont give tata sky connection...
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P
pradeepmanisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non availability of signal led to no service

Address:Chittorgarh, Rajasthan, 312601
Website:Tata sky

Yesterday from around 4 pm onwards i was not able to access Tata sky as because message was coming as due to rains and couldy whether. I was waiting till 9.48 pm and their after lodged complaint. Although lot of false assurances were given by all concerned including service centre help line even senior officials in spite of repeated complaints but no action. My consumer no. Is [protected]. This is at all not acceptable since failure of signal...
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S
sanjivgaurav
from Agra, Uttar Pradesh
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Pathetic Service

Address:Ghaziabad, Uttar Pradesh, 201009

I have logged a complaint about my missing dish antenna but I havent received a call back from the technician on this. I have alsmost called 5-6 times but no success. No one is even bothered to give me a call....
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V
Vishnu Dutta
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Setup-Updation

Address:Ghaziabad, Uttar Pradesh, 201010
Website:www.tatasky.com

I was registered a complaint for change my standard set-up box to HD set-up on 2nd July . Subscriber I.D is [protected]. I was call on customer care 15-20 times number. Every time executive said with in 2 hrs you received call from our Installer team but no body call. Now today is 4th . 2 days todays are completely waste . nobody reponse. You have comitted to fulfill the request within 24 hours. But I did not get any call/sms from your end...
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Bhaskarjyoti Mukherjee
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reconnection

Address:Thane, Maharashtra, 421302

I would like to inform you that i have requested for re-connection of my tatasky to my new address on[protected]. Still now no technician has turned up to my house for re-connection of my tatasky. Daily i am following up with the representatives of tatasky helpline and i am getting a reply that within two hours some technician would come and reconnect my tatasky. Today i have followed up with the helpline representatives four times and i...
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