Tata Sky Complaints & Reviews

My tata sky is out of order from sunday. I have called toll free no thrice, 1st time some azhar picked up the phone and kept me for hold. 2nd time some meera picked up the phone, she said i will send the technician tomorrow it is already 5.30 pm. Complaint no is p8jzpfi.In the morning i got acall saying confirmation call but till 3.30 pm nobody arrived. Again at 3.35 pm i called some altafaq i don"t exactly know the name he also repeated...

I have recharge my tata sky account no [protected] with rs. 240. My monthly package was rs. 240 but before month within 15 days my tata sky balance was end and show the package rs.550/-. I have not increase any channel so why did increase my package. Its happened earlier too many time. It is fraud i request customer care to resolve my problem and returned my money in my tata account so that we can countinue the tata sky again.

Sanjay...

Hi,

Horrid experience with tata-sky today. The tata-sky website showed the monthly charges to be inr 842 per month while calculating the charges for la-carte channels and multi-tv subscription. Confirmation sms i received put it at inr 1082 per month.

Calling up the helpline didn't help at all cause the representative called shalini put the onus of calculating and checking the charges on me. Arguing my point...

My account [protected]. I have raised request to relocate my Tata sky within city on 29th May & promised completion of request by 30th May. Apparently no one called and whenI followed up on 30th May, Tata sky customer service representative told that no service available after 5 pm & again promised that relocation installation will be done on 31st May. I have followed up 12 times on 31st May and every time I was promised that technician will...

My tatasky ID is [protected]. I requested for relocation which was done on Sunday. As soon as the mechanic who attended the work saw channel no 104 he said it is working now and left. Immediately I recharged with Rs.1000=00 and verified. I was getting only 4-5 telugu channels and I was not getting all the telugu channels. I therefore lodged one more complaint and advised since the relocation with full channels is not done no more service charges...

As per my package i've done Rs. 270/- recharge from other than tata sky site on 26th May 2016. Recharge accepted, balance shown till 30th May 16. After 30th May 16 service has deactivated, customer care said through chat that, my recharge amount of Rs. 270/- will reversal by system & will be credited to my bank account, so now i've to recharge again though the amount has not credited to my account....

The worst service i have ever experienced in my life time is of tata sky.. Logged complaint with toll free number and when the next day the person comes he says he doesn't have the part and will return with it in an hour.. After that neither him nor the tata sky costumer service centre picks the call and whenever they even pick the call from different number as soon as they come to know that it's from here they disconnect it and never picks...

We got a new set top box installed for our TV. We already had one connection. Its not even a week but the set top box stopped working. In spite of calling customer care again and again, our issue is not getting resolved and they are giving bogus excuses for this delay. They have rescheduled the technician visit multiple times. I am getting the calls from technician that he will visit soon but even after 3 days of complaint nobody has come...

Sir,
We are very disappointed with your company. We have 2 connections and are always provided with an old and damaged setup box which doesn't work for a longer period. Every time your technicians visit and ask for money without even checking it. This is not acceptable. When we started with your connection (2015) at that time also we were provided with an old set up box. You people are only known for your fake promises and your customer...

I have taken new connection of tata sky by paying 1800 plus 200 for installation, for which i was commited for one month subscription plus 1 showcase movie and 5 active channels. Active channels, showcase movie and few channels like b4u, english movies etc were not working.

I registered complainti customer care as 4-5 times, out if which i gave two complaint numbers #p267h10 for 24th may and #p40dvs1.

Everytime...

I have been facing a problem for no signal for two channels from friday. Ur man has visited me everyday and each one said i would have to do different things. Like change camera, change wire etc. On sunday ur man visited again and he has cut the line and from then on there has been no transmission at all. I asked him to come bk n fix it bcos of the match he sd he wud but no one came. And from monday onwards i have been getting messages that...

Hi sir,

By giving a false assurance tatasky made me recharge of 2100 but not providing any service.

On last may 22( Sun day ), I received a call from tata sky with an offer for 1 year pack with recharge of 2100. He asked to recharge right now and gave 100% assurance that it will be installed by that day only(22 Sun day). 8 days passed I am not able get the service, I had tried lot, made so many ring to customer...

The problem still not resolve, still we are suffering for this issue, i[censored] r technical team not sufficient to resolve the problem please look and to this, coz the technical person was visited on Friday, my whole balance was detected in visit charg, I need to inform you please check the person how many times the visited, last month tata sky balance went in to negative, could you please check and reverse my account. now we have again the charge...

Called in today to register a complaint that we are not receiving signal, i was informed the technician will call in another 2 hours and will ask for a convenient time to visit, we receive a call stating that the technician will not come in today and will come tomorrow, then why bother asking us for convenience . We do not receive signal today so we have to wait till tomorrow for TATA sky to resume back only if by chance the technician decides...

Tatasky ID - [protected].

Hi, I have reached my tata sky account almost a year after on 1st May"16, after few hour of viewing I found the set top box is not working I have complained about the same on the same day and the service engineer visited my place after 4 days and he ratified my problem.After few hour on the same day I found the same problem persists.I again complained in the toll free No. and informed about my problem...

Hi, My contact No / ID for tata sky is [protected].
My Tata Sky Box replaced on 26th May and accordingly I have Paid Rs. 1500 (Rs. 900 for replacement of Tata Sky box and Rs. 600 for recharge for one month). But Tata Sky executive has wrongly accounted referred payment of Rs. 1500 - Accounted as 6 months pack for Dhamal Mix and blocked all other paid channels like Kids, English Movie Pack, Sports and showing negative balance (recovery)...

Dear Team,

On Thursday dated 26 May 2016, I had raised a complaint regarding Relocation of TATA Sky. Your engineer had visited on Saturday @ 4PM. and I have already shared Current Address and Relocation Address at the time of raising complaint.

1) Your Engineer showed one paper to me that the relocation address is in the same building.
2) He said i will take 500 rs for relocating.
3) when i told...

I have called Tatasky Help line no to log a request to Install the Setupbox and the dish on 22nd May and the work order no is P5PP3PS and they told that will get the service within 24 hours. They sent one SMS also. Then I wait for 24 hours from the time to get the request done. I did not get a single call till to date. I have called them several times to help desk - [protected]. Always they will say ok sir will send someone within a hour...

Dear team,

Recently i was bought tata sky from my friend to koyambedu address. And id also changed from [protected] - jayasaravanan to [protected] - srinivasan v. But my new account not yet activated even after a 3 days gone. I had a word with customer care, they havn't responded properly and asked me to speak with local tata sky vender in my area. And i asked for what reason my account kept hold yet means they said the same...

My registered mobile no. Is [protected]. I had put request for relocation from nalasopara to andheri on 27th night. I was told that Technician will call us for the same on 29th between 4-6.30 pm. But did receive any call. It was an urgent request as I have already shifted my stuff on 28th but have extended the room for one more day because of tata sky connection of which I will have to pay extra rent. We have been following up from 2 days...