Tata Sky — Break of Service and AUDACITY of personnel at Dibrugarh unit

Address:Dibrugarh, Assam

1. My Customer ID [protected] 2. Service not received for one and half day in March, 2015. 3. Service not received since morning of 02/04/2015 till now. 4. Lodged complain at[protected] on 02/04/2015. 5. Local contact of Tata Sky[protected] did not pickup receiver telephone on 02/04/2015. 6. Could contact local unit on 03/04/2015 evening and they assured to send technician by 10-30 am on 04/04/2015. 7. Technician visit did not materialise till 2-30 pm today. 8. Call attendant's (young Bengali speaking lady) behaved admonitory to remind me that they had so many customers that they could not attend to my complain that was already lodged and abruptly cut the connection off. 9. My attempts to contact senior personnel of Tata Sky failed for which this mail is sent for redressal.
Was this information helpful?
No (0)
Yes (0)
Tata Sky customer support has been notified about the posted complaint.
Complaint comments 

Comments

My customer id is [protected]. For the lastt 5 days I have been complaining that I have a problem with reception . Every time the call centre person says within 2 hours I will get a call and the problem will be rectified . The problem has not been solved till now. Only for charging customers you are very prompt.

I intend to file a complaint with the consumer course and drag in your senior personnel if I do not get a credit from the first day till the problem is rectified.
am also exploring other options . Tataskyservice is a disgrace to the brand TATA.

Thanks

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Sky
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    12301
    Pending
    0
    Resolved
    5113
    Tata Sky Address
    Unit 301 to 305, 3rd Floor, Windsor, Off C.S.T. Road, Kalina, Santacruz (East), Mumbai, Maharashtra, India - 400098
    View all Tata Sky contact information