Tata Sky — Change Of Set Top Box

Address:Kutch, Gujarat

My Tata Sky sub.ID is [protected]. I had requested Tata Sky customer care representative to change old set top box on 15/05/2015 but till today nobody came from Tata Sky to change set top box.I also mailed at [protected]@tatasky.com on 16/05/2015 but no reply was given. Tata Sky services are not good from 3-4 months. They say they are going to upgrade but not sure how much months it will take.
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I have requested for chanage of my current set top box of Tata Sky to MPEG4 technology box on[protected]. And now almost a month has passed till now no one have contacted me for the same. Even after calling to helpline number again and again they simply say HAVE PATIENCE sir. Now almost all the channels are not working on my old set top box.MY CUSTOMER ID IS:
My television's set top box is not showing all channels and message showing as to change your set top box from existing set top box to MPEG4. I am calling your tata customer care executives since 12 days and they assured me that the concerned person will call you next day. I have received a call from a person and I asked him to visit my home on 16/05/2015 but he never come to my home. Then I have again called tata customer care executives and again they assured me that you will receive a call next day but I have not received any call from Tata Sky. Further more one by one channel is disconnected every day. You are requested to look into the matter and instruct teh concerned person to change set top box at the earliest. My set top box no. is [protected] and my contact no. is [protected].
My television's set top box is not showing all channels and message showing as to change your set top box from existing set top box to MPEG4. I am calling your tata customer care executives since 12 days and they assured me that the concerned person will call you next day. I have received a call from a person and I asked him to visit my home on 16/05/2015 but he never come to my home. Then I have again called tata customer care executives and again they assured me that you will receive a call next day but I have not received any call from Tata Sky. Further more one by one channel is disconnected every day. You are requested to look into the matter and instruct teh concerned person to change set top box at the earliest. My set top box no. is [protected] and my contact no. is [protected].
Sub. ID [protected].After requesting again and again to change set top box from Tata Sky customer care I complained Mary shirley [protected]@tatasky.com, I received a message on my rmn number on 22/05/2015 that Tata Sky installer visit for wo: I3OH88I is scheduled between 22/05/2015 20.00 & 20:30, but nobody came.I asks Mary Shirley to tell the truth as "What is happening toTata Sky ? Is Tata Sky going to sell it's staggered unit to another businessmen ? " I am not able to watch any English movies, Nat Geo Wild, Discovery Science and many more channels for which I have already paid.
Sub. ID [protected].After requesting again and again to change set top box from Tata Sky customer care I complained Mary shirley [protected]@tatasky.com, I received a message on my rmn number on 22/05/2015 that Tata Sky installer visit for wo: I3OH88I is scheduled between 22/05/2015 20.00 & 20:30, but nobody came.I asks Mary Shirley to tell the truth as "What is happening toTata Sky ? Is Tata Sky going to sell its staggered unit to another businessmen ? " I am not able to watch any English movies, Nat Geo Wild, Discovery Science and many more channels for which I have already paid.
Don't you have minus rating ?

Respectfully,
I am an customer of tata sky and have been facing an problem regarding change of my set top box.
As tata sky has directed their customers to change MPEG2 set top box to MPEG4, i have registerd myself on[protected] to change my set top box.
Now its been upto 5 days they did not respond to my request.
My subscriber id is [protected]
My RMN (Registered Mobile No.) :- [protected]
please take the necessary steps as soon as possible as we are not able to enjoy the services on our old set top box.
Regards,
Bijender Singh.
IT has been 10 to 15 days to tell customer care to change my set top box, but still no one has come to change my box.my name is ramchandra singh and my tata sky ID number is [protected].my contact number is [protected].
not listing any thing to change old user set top box

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