Tata Sky — CHANGE THE SET TOP BOX MPEG4 | |||
for set top box change Sir/Madam, I am a regular customer Tata sky DTH customer from last 8-9 years & mine ID is [protected]. As the change by you for the technology shift in last month, I have registered a complaint on 17th of May'15 regarding the set top box change.MY complaint no.I4PL9BC 17 MAY 2015 As the set top box was not changed then again I call back to your customer care no and they replied to me that within seven working days from 17th May’15 that will be changed but the status is same. Again I call back to your customer care no on 24th for the same but they replied that today the field executive will visit but the staus is same. Again I call back to your customer care no on 27th and talk to your senior customer care executive named Mamta and she replied that today or by tomorrow the field executive will visit to my home but the status is same. As I had made n number of complaints to your customer care executives but my problem is not resolved. Please look into the issue within a day or two otherwise I’ll shift to some another operator. Regards, KISHAN LAL SAINI Was this information helpful? | |||
Tata Sky customer support has been notified about the posted complaint. | |||
1 Comment | |||
Comments
I got changed my MPEG box within 4 hours after requesting Mr.Harit Nagpal e-mailing at harit.[protected]@tatasky.com and after that I got about 20-25 calls and all also confirmed that MPEG box has installed or not.
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