Tata Sky — channels are not .coming

Address:

East Godavari, Andhra Pradesh

Hello My channels are not coming .the old setoff box was replaced with mpeg4 on 17th .Technician told that channels will be activated soon but till now nothing is coming. Despite of writing no action has been initiated from your side.our family is not happy with this type of your response. I am using the tata sky since 2009 but first time I am seeing this type of your response. I written e mail several times and also called via mobile phone but no action has been initiated. Daily money is being deducted from my account. From 9th jun onwards channels are not coming. If required I can produce all relevant mail and telephonic conference.