[Resolved]  Tata Sky — Cheats is not the words

Address:401702
Website:Www.tatasky.com

Even though I know my complaint is not going to get resolved I will still put forward my grievance. I had recharged my Tata sky account last in April for 320 rupees but could not view for the entire month. I must have called umpteen number of times to Tata Sky asking them why I was not able to view my television program. They said now only 2 days left and you will hav to recharge again. So instead of recharging I stopped taking Tata sky. They are v good in following up for recharge n offers but not attending to customers. Few days ago I received so many calls from Tata sky to give them one more chance and that I would be given some offer. So I decided to give them a chance and I recharged again for 320 rs. I got to view the Tv program for that entire evening but next day they disconnected. When I called them they said your set top box is not receiving signal. Can somebody explain to me if that was the case how come my set top box allowed me to view that evening. I feel cheated once again but I want them to be taken to task. We cannot afford to lose our hard earned money to beggars like Tata sky who are spoiling the name of Tatas. If I don't get response from them I will have no other option but to exploit them on social website and twitter PMO. D
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Jan 20, 2017
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
Verified Support
Dec 20, 2016
Tata Sky Customer Care's response
Hi, we do not want you to feel this way. Allow us to help you. Please share your Subscriber ID/RMN, we shall look into it.
Complaint comments 

Comments

You can address your complaint to tata sky’s official handle @tatasky. They will arrange for a callback and assist you accordingly. I once faced an issue where I paid for the package amount but my account was de-activated. I tweeted regarding this complaint and tata sky immediately responded to my tweet. All I had to do is submit my subscriber ID. The customer service team instantly gave a callback and my account was activated. I suggest you too should provide your subscriber ID either here or tweet regarding your issue with this complaint link. I am sure they will look into your matter, fix the signal issue and resolve your grievance.

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