Tata Sky — Common antenna - in all subscriber's tv no signal since today 12 noon in sai anand soc. Thane (E) | |||||
Dear Sir, One of our Sai Anand Soc. member Shri Ashok Jadhav esteemed Tatasky a/c. holder ID No. [protected] had lodged a complaint recently on helpline no., due to NO SIGNAL on settop box, your Tatasky (Junior) engineer had visited our soc. attended at his house he found connection is OK, Settop box is OK ! checked common connection in the Staircase, he could not found fault ?? then he visited at our Terrace where you have installed COMMON ANTENA, While working suddenly ALL TATASKY CONNECTION WERE DISCONNECTED since afternoon. Your technician left . He informed us that he will send the SENIOR TECHNICIAN will come . Till yet no Senior Technician had come to attend major complaint ??? Due to inconvenience all our Senior Citizens are frustrated?, we are unable to see the programmes in DIWALI. *P.S. IN THANE (EAST) When Tatasky was introduced newly our SAI ANAND CHS is first client where we had allowed you to install "COMMON ANTINA" Kindly arrange to send your SENIOR TECHNICIAN to attend our complaint on top priority. . NOTE:- Pls note that in our Society "COMMON TATASKY ANTINA" installed by you. So pls check that there'll be no any kind of charges to deducted from our TATASKY A/C. We hope you'll do the needful. Also take this matter seriously, on top priority unable to spoil TATASKY image. Your faitfully SAI ANAND CO.OP.HSG.SOC. THANE (E) Was this information helpful? | |||||
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I too had earlier shared my subscriber id in this complaint forum and Tata Sky's support team did get in touch with me. I am sure they will try getting in touch with you too. Alternatively, you can try writing to them at [protected]@tatasky.com or call their helpline number at [protected]. The best part is it is available 24X7. I am sure they will assist you in resolving your issue.
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