[Resolved]  Tata Sky — Customer carte executives are not efficient

Address:Bangalore, Karnataka

I am Rajeev Kumar a Tata Sky user([protected]).In last 4 months 3 times i had to call tata sky engineers for the issues that can be easily solved on call itself and evertime they are charging money 170 Rs unnecessarily.I am very much disappointed with your services and also planning to change the service provider.Last time i had issues where i am getting no signal.I had clearly explained tata sky executive that i had connected USB and after that when i am connecting Tata sky i am not getting the supply.He is not able to tell me that i had to change the TV source to AV1 for Tata Sky to work and for this simple thing they had book the visit and charge money.Every time for such small small things they are taking the visit request and charging extra money.It seems like it is a way for them to collect extra money from the consumers.If this time my money was not compensated then i am not going to use TATA sky in future and also will not recommend anyone to use this.
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Aug 14, 2020
Complaint marked as Resolved 
Tata Sky customer support has been notified about the posted complaint.
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