Tata Sky — Customer service representative

Address:

400614

My Tata Sky wasn't working due to the broken card, Coz of which I called the Customer service, this guy placed me on mute for good 15mins and it took me almost 6 mins to reach him at the end I had to disconnect the call and call back I spoke with Gautam and asked him to transfer the call to his TL, to which again he took good 5-7 mins and return with info tht his TL was to come but the manager called so he couldn't come, I mean what a pathetic customer service, I want to raise a complain about the representatives I have spoken to