Tata Sky — Deficiency and inadequecy in service

i am a subscriber of tata sky digital TV since last more that 7 years vide its customer I.D.No. [protected] and registered mobile no [protected]. i lodged a complaint vide work order no. J3MZADP dated[protected], regarding the Error 2, and in response to the said complaint a technician from your company has visited to my residence and had reported that set top box is having some technical problem and it is required to be replaced and accordingly i contacted to your customer care no [protected] whereupon i have been told that there is some offer for HD box i have to pay Rs. 990/- for replacement of the said set top box.That as per advice of your technician and customer care executive i consented for the replacement of set top box and paid Rs. 990/- to the technician. The said technician had taken away the old set top box and remote with him.That on[protected] again the said problem of Error-2 occurred and i had again lodged a complaint to your customer care No. [protected] and in response to the said complaint Work order No. J5SI1QN and the said complaint was responded by some other technician, upon visit to my residence and intimated me client that digicard is not working properly and the same has to be replaced, accordingly the digicard has been replaced by the technician. The said technician has informed me that Rs. 395 will be charged and deducted from my account. my grievance is that set to box had been unnecessarly replaced due to wrong advoice by your techenician. i call upon you to refund Rs. 990 along with adequate compenation otherwise i will go to consumer court for the same. A.N.Shukla Advocate Delhi High Court