[Resolved]  Tata Sky — Dth new connection

As per tata sky dth connection policy i has purachased online dth box, on 16.08.2016 5.20pm. when i called on call center he has promised to attend and install the same within 2 hrs., but til date on 17.08.2016 at 9.30am no call recoved and also not attend, i call again 9.35am he promissedto resovled in 2 hrs but not resolved then i call again on 11.20am the person give same answer then last call i made 1.28pm a person said again 2hrs. every time my call charges debited rs. 10-15 rs.