Tata Sky — MP4 set top box Installation Against existing Settop box

Address:Sonbhadra, Uttar Pradesh

My Tata sky IDN [protected] & RMN [protected], Due to up gradation in Tata sky system from last 15 days many TV channels are going out of my TV due to existing set top box. As u are promising for free replacement with MP4 set top box, so i also given missed call on your service no [protected], last 10 days but no action, any kind of confirmation regarding replacement of box has come to me. Even i called to help line they direct me so many rout but could not talk to your representative. even today tried through chat services after a long Que when my no comes they displayed Off line. More than 15 channels have reduced from my package for which still i am paying. so i request u to pls replace my set top box as quick as possible.
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Tata Sky Customer care most bad system, no way attend call even their help lines are charge premium call rate.
My ID No [protected], i had approached two times through toll free nos, on 30-5-15 & 1-6-15 for change of set top box from existing to MPEG4. But as informed that our local person will contact you within TWO hrs, still after three days no response. what i have to do now? I want my solution/results.

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