[Resolved]  Tata Sky — need refund

Address:Pune, Maharashtra

I have subscribed online for a new tata sky connection 11-dec-2014. subscriber id - [protected] To my utter surprise i got a call from tata sky that the connection can not be established due to some issues with local cable operators whereas in my society people are already using tata sky connections. it's been 6 days, my refund has not yet been processed. nobody replying my mails sent on [protected]@tatasky.com customer care service is worst. If tata sky can not provide services why don't thy block/display those pin codes in their website.so that people don't face such issues by paying online and then running after customer care for refund. They are simply tarnishing the brand name of tata. They are simply making fool of people by fake advertisements claiming pan india presence. Please help by getting my refund.
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Aug 14, 2020
Complaint marked as Resolved 
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User id :- [protected]
Good evening
I am using your services from last 2 years nd more.. I was satisfy with your services till now but from few days i am getting message that i am using some cooking pack in my tata sky service.
First a fall i want to tell u that i am a student and i dont need this cooking services. You guys automatically put this packs in my account nd their is no information of addition in my package.
Now my acc is showing negative balance of rupess 250 (approx) that to without any logic without any notice without letting me know about this.
I hvnt chose this pack let me tell you guys, you automatically switch on these kinds of packs to customer and make them fool these way..
Its a just a way of taking out money.. Hell to your services.. I am contacting your toll free number one the guy name SUNIL such a manner less man . He has no sense of talking.
When i am saying to him that i hvnt chose any packs of cooking, i am a college student who is intrested in sports not in cooking.. Still he is like sir thats your problem not mine.. I mean comon.. Thats rediclous..
I want my balance back ASAP. or eles i will be taking a srtick action agaist TATASKY

Waiting for favourable reply and refud of money.

Thanking you
Akshit shah
S/o (Pradip shah)

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